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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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I was shipped and charged for a duplicate order. It was a gift. They opened both boxes and were happy to receive all the items. How was I to say 'oh I didn't want to spend that much money on you '. So I was stuck. I will definitely think twice before I place another order.
Products fit my needs but six weeks is way to long missed getting them before my vacation if that's the norm probably won't order from here again
Outstand fishing tackle
Excellent Service
Knowledgeable customer service.
Thank you for providing good service
Mailing tube was bent and torn but rod inside was not damaged.
Met my expectations. Easy to select what I wanted. Excellent selection. Appreciate the item specifications and reviews.
Very nice site with lots of products
Never had a bad experience. Anytime we have ordered anything from tackle direct we have always received it in a timely manner. Great products and company.
So first off. Customer service is amazing this I believe was just a nightmare out of anyone's control.
Here's what happened.
I wanted to venture into the higher end for once to see the difference between a 40 dollar rod and a 200 dollar rod. So I got a megabass levante 2019. Long story short it's a better looking rod than a fishing rod. Snapped on the second cast from the weight of a rapala dt6. Confused and angry i called up support. The guy I talked to understood completely and we took the steps to getting the broken one rma and a new one to me. But the model was out if stock so we got something similar. Anyway about 2 weeks later I get my new megabass levante. Its storming like crazy in OK. So about a week later i tie a Texas rigged senko on. And on the very first cast. It snaps again pulling the worm out if a lillypad. I call again. And decide that maybe I should give up on the levante line. And switch to a st croix mojo bass. Found the right one and with some more help from the great customer service. I know it seems like I'm being sarcastic. I'm not. These guys are actually great. So. I choose a medium heavy fast action mojo bass one piece. And it came with a free hat too why not. I mentioned it to the rep and he said sure I'll add a note for the hat. Cut to over 2 weeks later and I get the mojo in the mail. It's a two piece and no hat. I figured instead of complaining about anything at this point I should just be happy with what I've got and I love the mojo bass. Just wish it was the one piece I ordered.
Good prices
Good service. Thanks.
Good price, fast shipping.
Cannot wait to get out on the water with my gear.
Overall I'm happy. Still an expensive way to buy tackle when shipping is included.
Great Product at a great price delivered as scheduled. What's not to like?
Always great products, good prices and fast shipping
Great customer service, quality products
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.