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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Confusing billing declined first credit card no reason given
No thanks
So far so good.
Recommended by a friend. I hope the product I ordered is what I am looking for.
Anxious to see.
Placed my order and paid the extra fee to have the items expedited due to a tournament. Did not receive on the day that was expected. I called and was told the items did not even ship yet and they had no actual reason why it did not. They refunded the extra fee to have it shipped but that's beyond the point - the tournament is over...
I originally ordered one day shipping on July 1, but did not recieve order until July 8. I still dont know if I got charged $42 for next day shipping. She never really confirmed she would deduct that shipping rate from purchase price. But she said she would deduct it. Other than that, the items are what I ordered and I may order from your website again, but I wont use next day shipping!
I always experience great customer service and my orders are always delivered promptly. Will be a life long customer. Thanks again!
Tackle Direct is always thorough and reliable. No better recommendation is needed.
Can't complain! Was looking for spanish daisy by bluewater candy as well, but I could not find it. Thanks!
Only complaint is that it took far longer than normal for my order to process but I am aware this was likely due to site maintenance.
Never received part of order. Was not made aware it was on back order. Contacted tackle direct several times over the course of several days with no response or call back. Was told its uncertain when order will be shipped. This is not typical of tackle direct.
You have everything I need all the time
Great prices
Nice experience
Paid for 2 day shipping, took 10 days to receive order. Was told they would refund my shipping cost. Never received a refund. Every time I called for a status update I was given a different reason for the delay.
Awesome customer service
Very easy site to use
Easy ordering
Great tackle shop
Received my order within 7 business days using economy shipping.
Easy and fast
Well done. Fast service, and I will recommend
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.