On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
We monitor reviews for authenticity
Excellent all around. Would buy from again without hesitation.
I ordered a rod and braided line on April 26th. I received the line today on May 27th. Still no word on the rod. If the rod doesn't get here this is the most expensive braided line I have ever purchased. I will look elsewhere for my fishing needs in the future.
Stay well. Thank you!
Item was late in shipping
Always quick and easy with TD! Thanks for always having the best inventory in the world.
One item of my order arrived in an opened package and had obviously been used. The used product had been put back in the original box, stapled shut and sent to me as "new". I contacted customer service for replacement or refund. A replacement was sent out immediately. No problem, no hassle. I would definitely do business with them again.
Pleased to find this item at reasonable price. Easy ro place order..
Response time was prompt even with this pandemic situation we are having very happy with the service
Thank you!
Great, you guys had a product that was sold out everywhere else
Easy
Got along really well
The product I ordered took a little while to get here because it was out of stock at the time which means I had to wait a while for it to be back in stock. My order arrived as described on the website and was undamaged upon delivery.
Had the item i needed at a equal price of elsewhere and fast delivery. Perfect fit.
Great reel. Love it.
Long wait. Site not updated to reflect inventory.
Too slow and packages arrived at different time
2 day UPS shipping turned into a month long goose chase trying to locate the package. Really needed what I ordered as all the shops are closed and I am a commercial fisherman who depends on the ocean.
Its been great and easy! Thank you!
Order a lot from tackledirect alwsys great this time slow customer service, when they finally responded items shipped fast. Will use again
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.