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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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I had trouble applying the promotional code to activate free shipping.
I love to order gift cards from Tackle Direct because it is easy and usually get to me fast. This time, however, it took several weeks to get to me. I am sure that it was a problem with the USPS. My husband requests these gift cards!
You guys were great
Had what I was looking for, but no discount code, bummer!
Great service, thank you.
I had to email about the UPS delivery information. I didn't get a response until after I received my order. UPS had indicated that they were delivering to my billing address, when in fact it did come to my shipping address.
Poor website design
I love your web site its easy to figure out whats available
Good website, well laid out.
Overall ordering process was excellent, but no one ever responded to the online assistant message that I sent shortly after placing my order.
Had the product I wanted at the price I wanted to pay. Thanks!
Great selection and customer service
I inquired on why the order was taking so long to be delivered. The representative was polite and informed me of the delay.
Had no problem fast delivery
Good
My package was delayed due to covid but it finally arrived.
Great product selection
Fine
Always have what's needed and when. I can't recall a time you guys didn't have items in stock. Just great customer service and experience.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.