• Tablecloths Factory

Tablecloths Factory

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Overview

Tablecloths Factory has a rating of 2.4 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tablecloths Factory most frequently mention customer service, and phone number problems. Tablecloths Factory ranks 92nd among Home Decor sites.

  • Service
    14
  • Value
    11
  • Shipping
    14
  • Returns
    7
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
24
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What reviewers want you to know

Positive highlights

  • I'd definitely order from tablecloths factory again
  • Once I finally received my order table cloths were exactly what I wanted and very nice quality.

Critical highlights

  • You can only talk to an computer and the customer service is absolutely horrible
How would you rate Tablecloths Factory?
Top Positive Review

“Caribbean Island Beach Candles Favors”

Laura J.
8/3/20

These cute little candles were favors for a tropical, honeymoon-themed bridal shower held this past weekend! They were such a hit! Had them with a little sign that said..."Love burns long in happy hearts. Burn these candles and think of our bright new future. Let Love Light The Way!". Great product!

Top Critical Review

“Worst company ever”

Jj R.
11/15/23

Am 3 months pregnant & have never been so stressed out by a company before. They say 1 thing but they do not follow through or keep their word. They are also crooks. Long story short, I spoke to a representative named Diana who after I explained the situation of my return told me via chat "I spoke to my refund department who decided to refund you the whole amount you paid to your PayPal account". The next day I get an email from that same rep telling me that they can't & would be crediting my account with them instead & only refunding me $7 on PayPal acc of which I paid with. What's funny is that I paid $33.46 with my PayPal yet they want to only refund me $7. Please avoid this stress & aggravation & shop elsewhere for your event needs

Reviews (104)

Rating

Timeframe

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Reviews that mention popular keywords

tablecloths factory (53) table cloths (64) customer service (50)
Thumbnail of user wilminaz
1 review
0 helpful votes
August 1st, 2021

The color of the tablecloth I ordered doesn't go well with my thing, so I need to return. I have also re-order the correct color. However the returns cost more than the actual price of the tablecloth that I'm returning. I didn't realize when I made my purchase but they're shipping is pricey! So now I pay for the shipping and now I have to pay 15.99 to ship it back?! This is insane. And the fabric is not quality. It's a cheap thin cream colored tablecloth, with no weight to it. I won't order from them again.

Thumbnail of user lindan596
1 review
0 helpful votes
October 16th, 2020

I ordered a hundred clear plastic little cubes, squares and appetizer plates. The price was good and they arrived quickly BUT they are so tiny as to be useless. They might hold one medium size strawberry or maybe 2 Jordan almonds. Be very careful to check measurements closely. 2 inches square is tiny!

Thumbnail of user hesterl3
2 reviews
0 helpful votes
January 21st, 2020

When I got my package one of my glitters was open. And yes all over the place. Wasn't to happy about that. But other then that everything else was AWESOME

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About the business

Tablecloths Factory specializes in tablecloths, skirts, and runners for every occasion and aesthetic need. Their product range includes round table cloths, chair covers, satin sashes and fabric bolts. The website includes a tablecloth size chart to assist customers in finding the right size for their need. There is currently offering 20% off all store items. The company manufactures their products in China and has a distribution warehouse in southern California.

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