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Syma Store has a rating of 1 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Syma Store ranks 121st among Toys Store sites.
Site misrepresents items to ship via USPS / FEDEX. Making you believe the item is stocked in the US and shipped to you from the US. This is a flat out LIE. They don't ship from the US. They ship from China, which takes a month to receive your item. When you email them asking where your item is after a few weeks they tell you its coming and to wait longer (seriously, that is the answer I got) I then asked where my tracking number is. They gave me a tracking number that did not work with Fedex, or USPS, or UPS, or DHL. No. It worked for China post though. Said it was sitting in some city awaiting shipment. I would not suggest ANYBODY buy here. They use SHADY business practices, and flat out lie to their customers. Then point you to a tiny link on the bottom of their site called "Shipping Knowledge" to tell you their delivery time-frame is up to 40 days. Awesome company indeed.
Same as everyone else...horrible after sale email response. They advertise a drone body and wings but it was not for my drone. I emailed 3 times...no response. Pay a little more and go with a company from amazon.
Products used:
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Site misrepresents items to ship via USPS / FEDEX. Making you believe the item is stocked in the US and shipped to you from the US.
This is a flat out LIE. They don't ship from the US. They ship from China, which takes a month to receive your item. When you email them asking where your item is after a few weeks they tell you its coming and to wait longer (seriously, that is the answer I got)
I then asked where my tracking number is. They gave me a tracking number that did not work with Fedex, or USPS, or UPS, or DHL.
No. It worked for China post though. Said it was sitting in some city awaiting shipment.
I would not suggest ANYBODY buy here. They use SHADY business practices, and flat out lie to their customers. Then point you to a tiny link on the bottom of their site called "Shipping Knowledge" to tell you their delivery time-frame is up to 40 days. Awesome company indeed.
2 months I've been waiting for 6 motors for my Syma X5SW and I only got one respond from them witch was "call the post office" but I never got any tracking info and they have been ignoring me ever since. I'm a client not an employee, why the hell should I be doing the phone calls, don't they have google over there?
Tip for consumers:
Don't by Syma
He takes your money and then attempts to buy the part at a profit (dropship perhaps?). After almost 6 weeks and no luck at finding a part, he just refunded my money with no Sorry'
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SymaToyStore, Hong Kong distributor of all branded Syma Helicopters. Purchase popular Syma models including Syma S107, Syma S032, Syma S006, and the newest models as well as spare parts! Syma Helicopters are great beginner and intermediate helicopte...
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