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Claim Your BusinessSwissKnifeShop has a rating of 4.81 stars from 170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SwissKnifeShop most frequently mention customer service, quick delivery, and timely manner. SwissKnifeShop ranks 7th among Knives sites.
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I had previously experienced a problem with an order that had not been fulfilled. Apparently emails from the company were going into my spam filter, so I didn't see them trying to resolve the issue. After realizing that I hadn't received my previous order while placing another order, I negatively reviewed the previous order. They immediately reached out to correct the situation, and it's clear that they truly care for their customers. Thanks Swiss Knife Shop for restoring my faith in your fine business.
I placed my order on a Friday and it did not ship out until the following Thursday. That's 6 days from when I ordered it until it actually was on its way to me. UNACCEPTABLE! I won't be ordering again for sure. Too many other options.
I love my 4" serrated, spear point paring knife so much I bought a bunch for family and friends! It easily spears and pops out avocado seeds. It slices strawberries, eggs, or even hard foods, like carrots, so beautifully. It's my favorite go to knife, and I have lots to choose from!
The quality of the products they offer and especially the incredible variety is beyond anyone else's I've come across, in person or on the internet. I've had more than a few "kid in a candy store moments". I've had several things engraved and all came out beautifully. Very reasonable pricing! A really big thing for me is customer service. The people there are so darn friendly and helpful. A+ to the wonderful people that work there. Christmas is coming up soon. Guess where I'm going to be getting a thing or two... or probably more :)
Items purchased at the Great price and with quick delivery - SwissKnifeShop.com is a great place to shop for knives.
Best gift ever bc it so very useful. People will thank you for years to come
I give as settlement gifts and have made a friend client family member or ANYONE that does not love these as key chains
The site was very easy to navigate and selecting parts was a breeze because of their descriptions. I'm keeping these folks in my favorites. Thanks for a smooth, fast transaction.
Tip for consumers:
Get all your parts requirements together for one order. They will take care of you.
Products used:
Parts for Victorinox knives.
Great customer service from Swiss Knife Shop! When one of the items I had ordered was out of stock till a few days later, a rep called me and asked if I wanted them to ship the other items first, or wait till everything was ready to ship. This personal service is unusual these days.
We love the Victorinox serrated knives, and our new Wusthof paring knife. Items come quickly. I'm happy to give them by business instead of the giant online stores that you can't even call when there's a problem or question.
I have been shopping with the Swiss Knife Shop for many years. Very friendly service. If you have a question, they are fast to respond, and address your concerns. There product line is extensive. I have bought old discontinued Wenger knifes to the newest limited edition Victorinox models, and every thing in between. They have great selection of pouches, parts and even Victorinox books. Other brands I have purchased from Swiss Knife Shop are Leatherman, and Swiza. Prices are great, shipping is fast and packaged really well. Love the Swiss Knife Shop and there excellent service.
Andy L
It was beautifully engraved and arrived perfectly on time! The quality is top notch this was a replacement for my father ONLY because he lost his, that he's owned for YEARS! Also came with belt pouch and file with case. If I could rate 10 star I would! Thank you
I purchased a fine knife set with block for my wife for Christmas. Soon after I began shopping for knives to add to the block, The brand I had selected were quite pricey but I found a "must have" size on the SwissKnifeShop website.
Upon ordering the knife the entire process was very sophisticated and satisfying: Confirmation email, shipping email, tracking number and so forth.The knife arrived in a timely manner, well packaged and ready to use.
I am very pleased to do business with SwissKnifeShop!
I have been ordering different knives for years for both personal use and as gifts. They have always been awesome. My friends and family have even orders after getting gifts from me. The engraving feature is one of their favorite things along with the knife.
On my key chain, I use it every day to open a taped up box that came in the mail or a frozen or microwaved grocery item. Love those scissors!
Quick service thank you! I love this item and it helps me with my CERT ( Community Emergency Response Team) calls for ems services
Awesome pocket knife. I have it attached to my key chain. Very handy. Well built. The scissors are probably the most useful tool.
I wish you could have seen my grandson's face when he open his present from his grandparents and saw he had finally gotten a leatherman wave with his name engraved on it. It was a site to see... We are a leatherman wave family. All three of our son's have one, and of course Grandpa! So of course our grandson was wanting one. They are a quality knife that with proper care will last a life time. Also we like that they are a company in the USA and the shipping was timely. Thank you keep up the quality work.
Delivery was on time. And like always the product works great. The climber knife is my favorite knife and has all the extras I need. Not a day goes by that I do not use this knife. Additionally, I have ordered in the past from Swiss Knife and have never been disappointed in the timeliness of delivery or the product. Will be ordering again in the next few days for cutlery. Great job! Great experience!
LOVE that I can get my SAK engraved!
Engraving is excellent and SwissKnifeShop is a class act! Great customer service.
I love the knives I ordered for my 2 grandsons. Great personalization! The gifts were a big hit at Christmas. This is an excellent company to work with. I would order from them again in a heartbeat.
Products used:
Swiss Army knife
My husband loves it! Arrived super fast and was exactly what I asked for! I always order one for him every couple years now he wants the watch and cologne to match.
I appreciate the service at this time. Bought 3 knives for my grandkids. I had mine over 40 yrs. A gift from my dad. (till disney took it away) But the quality seems every bit as good and delivery was quick. This is a very convenient knife to have in a shaving kit when traveling.
We decided a little late in the game to give some of our favorite people Swiss Army knives for Christmas. My mother was Swiss, and we all had them all the time! I was a little worried we wouldn't be able to get them engraved in time for Christmas, but I found this site, and they arrived very quickly, beautifully engraved, and, of course, the real, high-quality authentic Swiss Army knife!
I will definitely return to Swiss Knife Shop!
Always great service. When my home was burglarized on 12/25/2016 several Swiss Army knives were taken. You replaced them at a reduced cost. That was wonderful. Jay s.
I am very pleased with the Champ Knives you sent. The engraving was outstanding and the knives are the best. I wanted my sons to have a tool from the old man that I consider something everyone should have. My dad bought me my Swiss Champ 30 years ago that I carry everyday. I literally use it everyday and wouldn't leave home without it except to board a plane. Be sure to check it in the luggage. I refuse to give my knife to tsa.
These Victorinox knives are excellent, so my wife made me order a set for our daughters-in-law! My wife will use no other knife in the kitchen. It has to be a Victorinox knife or nothing gets cut. Your 8 inch Chef; s knife is amazing, too. Bought one for our son-in-law and now he uses nothing else.
I've been a victorinox fan for years now (red handle) and that's all I have at home. I worked at Whole Foods for a few years and my department used these. The boning knife is the best one for all meats I promise ya. Best price for the quality!
My dad loves his gift! Engraving was perfect! The bear necessities knife! With engraving of pop. Perfect gift!
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