SwimKing Pools & Spas
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SwimKing Pools & Spas

How would you rate SwimKing Pools & Spas?
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New York
9 reviews
4 helpful votes
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Terrible experience
February 1, 2016

What should've been a fun experience of having a new pool installed was awful. They used rusted nails, two cracks in the pool wall and a bottom with permanent footprints. They refuse to fix the pool. We were told we would receive a looplock pool cover and the first pool closing/opening would be included. Then when it came time to make repairs they said they had extra charges for us after we paid in full. They said they needed to charge us for more stump and dirt carting away when in fact there were no extra trucks carting away. They left rusted nails in the pool and on our ground. Sharp metal around the edges of pool. The owner refuses to even see pool. Terrible company. I now have spoken to others with the same problems. What should've been a joy turned into tears. I was also hit in the head with a fence post by accident and my forehead was cut open. Not even an apology!

One of two cracks in wall
Date of experience: February 1, 2016