On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
RECAPTCHA doesn't always work, my screen won't rotate during surveys, I start a survey when there is five or six on the screen when finish(or get rejected) there is only one or two surveys. Where do they go?
I really enjoy using Swagbucks, it's a fun easy way to earn extra money and get rewarded for things I do already.
I think swagbucks is good if you have time to stop what ur doing and participate in the action. However, its not always that easy. Overall I like it. I wish there were better payoffs but its all good
Discover is the only way to get big SB but you usually have to spend money and surveys are hard to come by. But I don't feel like I should complain much as I get gift cards
I have gotten a lot of points, but I haven't gotten points I earned for shopping, and Swagbucks won't return my e-mails.
Best app ever. Very easy to use, and actually earn gift cards. Its amazing. I will definitely continue to use this app daily. Forever.
Love this site so easy and fun to earn. I have never had an issue with payment or any of the surveys. I highly recommend!
This app is pretty cool. I don't always qualify for the serveries. Gift card selection is great. Hope fully I will be able to use it more.
Swagbucks gives you surveys to complete but is okay with not compensating you.
Just a waste of your time, and they will not lift a finger to help you.
BEWARE!
Best rewards for points app out there. Passes the time while still being fun with contests and up to date information.
Swagbucks shot itself in the foot when it took away almost all free games and went with GameShowNetwork, GSN. The videos you click on now might load, and then suddenly you get a message that they are no longer available. And the surveys can be very annoying. You may click on something that says it will take 8 minutes and pay 50 SB, and after you answer a few questions you get sent to a survey that takes 20 minutes and pays 70 SB. However, even with all those drawbacks, I still manage to earn enough SB to get $25 gift cards every 2-3 months, or I would have rated the site lower. I used to happily play games and earn SB for an hour a day, but I spend a lot less time on the site now because my rule is that I will not pay money to get SB, I will only do activities online. To play GSN games, you have to pay actual bucks via credit card, So I no longer recommend the site, though I get on for about 15 minutes a day to earn a few SB by doing the daily 6 activities to earn a small bonus. It is not at all what it used to be!
It's a great way to earn a little extra spending cash for things I would normally do anyways! Use it almost daily!
Use almost on a daily basis in my spare time, it is a great way to earn extra cash & savings! There are many different ways to earn the points besides the surveys, and there are many different rewards offered from regular paypal cash to many different restaurants, movie theaters, stores, and more
I love swagbucks I just cashed in my first fifteen dollar giftcard and used it to buy some warhammer models on ebay. Got a great deal and I am very happy with my swagbucks usages
Everyday is different! Some things work one day and some things dont the next! You never know! Sometimes customer support helps and sometimes they dont! But dont ask too often even if you are right! Theyll say you have too many tickets! And I think they can kick you out for that! Also the third party verification people are crazy and cost you a bundle!
It is so easy to earn rewards and turn them into giftcards for my family. One more way to make Christmas easier for my family! I save all giftcards to use or give at Christmas throughout the year.
I love doing swagbucks and earning extra money. It is fun doing the surveys and printing coupons that I use or give away to people who can use them.
I like using swagbucks because tis is a easy way to earn extra cas and to exercise my mind. Fun entertainment wit extra benefits. Just quick fun.
I enjoy swagbucks on almost a daily basis recently. Haven't been active for a while but I'm back and ready to earn.
Answer: They are definately legit been a member for many years and have earned over 70,000 swagbucks been paid many times with no problems also use there swagbutton with no problems
Answer: It is real cash, since you can have the payment through PayPal or Visa cards. They're not going to just deposit into a bank account.
Answer: Each point is a penny. So if you want a $5 gift card you need 500 Swagbucks. My only recommendation is don't get the Visa cards. All other cards work easily online or in store. Visa never seems to be accepted anywhere.
Answer: No, it won't steal your personal data. It's perfectly safe.
Answer: Got to $28 rather quick but the next $2 i need to cash out IS TAKING FOREVER!
Answer: You need to earn swagbucks to get a gift card. As few as 300-500 swagbucks will get you a gift card (worth $3 - $5). Better gift cards are available for more swagbucks.
Answer: Either way. Some gift cards are physical cards and are mailed and some are online.
Answer: "... the page disappeared..."? If this is about getting a bonus for using the Search function, the page doesn't disappear; it sits there until you move off it. A couple times, I have moved off a page before realizing there was a Search bonus. I hit the Back button on my browser & input the code, no problem. Of course, if you don't respond in a timely manner, the bonus expires. (I think it's around 3 minutes, but I'm not certain.) Also, if you input a non-matching code, you'll get a new code, but only 2x (3 chances in total). Are you maybe talking about a SwagCode? That's a bonus that appears on an otherwise normal page. And again the page doesn't disappear. If you take too long, you get an expired notice in the SwagCode box, but the page remains.
Answer: Many giftcards are sent electronically. Some are within a few hours, others can take a few days. How well they pay depends on which activity you're referring to and also how much time and effort you devote to earning. Some activities are USELESS, like watching videos - you watch 15 30-second videos and are only paid 2SB, the equivalent of 2¢. For 7.5mins, that's asinine! However, some of the activities, like the surveys, in-store shopping/receipt upload and games (such as Swago) can offer a great bonus here and there.
Answer: You never get paid from there discovery items, huge scam
Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!