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SwagbucksReviews 9,050

2.7

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
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Texas
1 review
0 helpful votes
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Legit
August 7, 2017

I'm always skeptical of sites like these but Swagbucks is fully legit. I took surveys, did Swago, redeemed codes, played videos in the back, etc. and racked up for a $25 PayPal gift card. I choose the gift card and it took 4 days to be deposited to my PayPal and there was no fee. The only complaint I have about the site is that the surveys sometimes say "20 min" and end up taking an hour. Also it can sometimes be difficult to qualify and you will be taking a survey and then 10 min in it will say "unfortunately you don't qualify" or "survey filled" and you will either be rewarded 1 swagbuck(or $0.01) Or you will redirect you to another survey through the 3rd party website and you won't be rewarded until you successfully complete a survey(usually takes about 3). I'd say use the website at your own risk and be careful about entering super personal information. Through surveys I would say it usually ask for name, birthday, annual income, marriage status, ages of family memebers, job industry, etc. LAST TIP: IF YOU ANSWER DIFFRENT ANSWERS THROUGH SURVEYS YOU WILL BE SUSPENDED AND WILL NO LONGER BE ABLE TO TAKE SURVEYS- this happened to me(I'm not quite sure why) so I emailed the company and they opened them back up for me. Now I'm definitely more aware of the answers I submit.

Date of experience: August 7, 2017
Mississippi
3 reviews
31 helpful votes
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Once upon a time, Swagbucks did a good job. But slowly everything changed. Now, getting credited for daily items is tough. You can spend lots of time doing surveys, offers and searches only to be disappointed when things don't credit. You can turn in a request to be credited, but they make that tough too. You have to pay attention to the form responses you get. If you don't respond, that's it, no further contact. I'd love to know how many points don't get credited to members on a daily basis. I suspect it's a lot. So if you're thinking of participating, do it knowing that you're going to be frustrated on a daily basis.

Date of experience: August 7, 2017
California
1 review
0 helpful votes
Follow Heidi R.
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Swagbucks has a variety of easy ways to warm credits toward gift cards and most of them you already do. Such as shop online, do online searches and watch videos online only now you can be paid for your time. I earned a $25 PayPal GC my first day. And I received my gift card within a week of redeeming. Love this app!

Date of experience: August 6, 2017
New York
1 review
0 helpful votes
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Love Swagbucks!
August 6, 2017

I use Swagbucks daily, multiple times a day. The gift cards i redeem for come in handy for birthday and Christmas gifts which my family loves. I suggest everyone try it!

Date of experience: August 6, 2017
New York
1 review
0 helpful votes
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Survey's are easy and pay well. Gift card's are easy to earn and redeem. You can also earn points from your referrals

Date of experience: August 6, 2017
Aruba
1 review
0 helpful votes
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Swagbucks is a great way to earn extra cash, but unless you have a lot of time to dedicate to it, the accumulation of funds will be very slow.

Date of experience: August 6, 2017
New York
1 review
0 helpful votes
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It's pretty ok
August 5, 2017

It takes awhile but at least the payouts are real which is pretty cool. The site can be glitchy which can be super annoying and surveys can take you all the way to the end and be like oops you don't quialify and you just wasted a half hour so that's annoying

Date of experience: August 5, 2017
Texas
1 review
0 helpful votes
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I have done surveys in Swagbucks in past four weeks, and earned my first 25 dollars quickly. The surveys are reasonable, and I got many surveys everyday. Even if you try to do a survey, the swagbucks give some points. Some extra surveys can be found in peanut lab surveys. Taking money via paypal was really easy. In two days, swagbucks transferred money to paypal. After completing 25 dollars, swagbucks gave me extra 5 dollars to start with. Daily to do list in swagbuck is also helpful.

I have done online surveys in some other sites. Some other sites don't give surveys to people from time to time. The amount paid by some other sites are also very low compared to swagbucks. As a matter of fact, it is really difficult to earn money even after spending a longer time in some other sites. But 25 dollars can be easily earned from swagbucks, if you work hard in swagbucks.

I want to thank swagbucks. Keep up your good work. This is the best online survey site.

Date of experience: August 5, 2017
Tennessee
1 review
0 helpful votes
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A lot to offer
August 5, 2017

I really enjoy the variety of different gift cards you can redeem your points for. I enjoy taking surveys and using the coupons.

Date of experience: August 5, 2017
California
2 reviews
0 helpful votes
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Starbucks has many different ways to earn either gift cards or money. Fun and easy. Great deal, great videos, surveys. I love playing on Swagbucks.

Date of experience: August 5, 2017
New York
1 review
0 helpful votes
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Fantastic
August 5, 2017

I love swagbucks and log into the site almost everyday. I get extra gift cards for tj maxx and target :) yay! I get to watch videos, do nornal searches that I would normally do, and play games for $$

Date of experience: August 5, 2017
Colorado
1 review
0 helpful votes
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I like doing trials, it gives me oppotunuties to try products while getting paid/reimbursed. It is a great plus that customer service is great.

Date of experience: August 5, 2017
Louisiana
1 review
0 helpful votes
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Swagbucks is a great site where I feel I can be rewarded for doing everyday things that already happen in my life! I love incentives!

Date of experience: August 5, 2017
New York
1 review
0 helpful votes
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I love swagbucks
August 5, 2017

I love Swagbucks. I have the app and I sometimes participate in surveys. I earn points and I usually save them up to buy gift cards from amazon. Thanks swagbucks

Date of experience: August 5, 2017
Indiana
1 review
0 helpful votes
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Decent
August 5, 2017

It has a few good things and a few things that need to be improved. I got kicked off the videos when I was playing the game board and it wouldn't let me back on. It also takes a long time to earn a small reward.

Date of experience: August 5, 2017
New York
2 reviews
0 helpful votes
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To participate takes so little time and the benefits are well worth the effort. I just got a free Amazon Fire Stick.

Date of experience: August 5, 2017
North Carolina
1 review
0 helpful votes
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It may take some time to take the survey's and for the points to add up but it's worth it to have a little bit of extra money! I just got my first first card! So exciting!

Date of experience: August 5, 2017
California
1 review
0 helpful votes
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Of course it takes time to complete the surveys, but what other website gives you money for something so simple? Its great!

Date of experience: August 5, 2017
Texas
1 review
0 helpful votes
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Love swagbucks!
August 5, 2017

Everything about this site is amazing! You get money for your opinions, and the thing I love most is that you get money back for trying subscriptions, free trials and even get cash back for shopping on other websites online! I've earned so much on this site. And you get to spend your points how you choose with either gift cards to your favorite stores or choose to get it in your PayPal account!

Date of experience: August 4, 2017
Nebraska
1 review
0 helpful votes
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Great
August 6, 2017

Like earning swagbucks I just wish videos were worth more points I do like finding swag codes and taking he daily poll

Date of experience: August 4, 2017

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324