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SwagbucksReviews 9,050

2.7
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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
This company does not typically respond to reviews
Michigan
1 review
0 helpful votes
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Swagbucks
September 15, 2017

I've been using Swagbucks for a few years now. I've received so much money from them! I go on line every day.

Date of experience: September 15, 2017
Texas
1 review
0 helpful votes
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Fantastic
September 15, 2017

Easy way to earn points to redeem for cards! You get rewards for things you already do online, so why not use it!

Date of experience: September 15, 2017
Massachusetts
1 review
1 helpful vote
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A minefield of glitches
September 15, 2017

Have been doing Swagbucks for about 3 months now. At first it was fairly easy although time consuming. But as time went on it seemed to become more and more of a minefield full of glitches. The "Discovery" part leads to a lot of dead ends unless you spend money... You answer one question about weed killers on a survey and then get inundated with spam emails about weed killers... As an experiment I spent three days when online only on this site and then found I had over 1500 pieces of spyware to remove... If you have a lot of time on your hands and the patience of Job to go with it. You might be less frustrated than I have become. For me. It has become one glitch after another... Surveys drop off mid way... customer service response is robotic and sometimes does nothing to answer the question posed. Some things are not fully explained ( like you can score up to 10 points on the free games. But that is 10 points TOTAL and not for how high your score goes. Your score means nothing as they award 2 points for every two or three or four or five times you play up to 10 and then that is it... I now find that my patience wears thin and have to go away from it for a week or so and then come back to get frustrated all over again

Date of experience: September 15, 2017
Kentucky
1 review
0 helpful votes
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SwagBucks
September 15, 2017

SwagBucks is a very cool site to earn gift cards by doing simple things like taking surveys, watching videos and surfing the web.

Date of experience: September 15, 2017
Colorado
1 review
0 helpful votes
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An excellent experience
September 15, 2017

A great help for my daily life, I find a way to help me with extra money and at the same time I help companies in their studies.

Date of experience: September 15, 2017
North Carolina
1 review
0 helpful votes
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Trusted site
September 15, 2017

Good site to make extra cash. Love getting those extra points per month for participating. I get my gift card super fast. Cant beat that.

Date of experience: September 15, 2017
California
1 review
0 helpful votes
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It actually works!
September 15, 2017

I thought i would maybe earn a few dollars but i earned a $35 Amazon gift card in my first month! I'm definitely going to keep up on doing this!

Date of experience: September 15, 2017
Texas
1 review
0 helpful votes
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Great site
September 14, 2017

I enjoy taking the surveyson the site they are quality and you get good reward points for the time spent. There is a nice variety of prizes to choose from I give the site five stars.

Date of experience: September 14, 2017
Virginia
1 review
0 helpful votes
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Awesome
September 14, 2017

I'M glad that I have found Swagbucks. Although I am not a big point getter, I am grateful for the rewards that I earn.

Date of experience: September 14, 2017
Arkansas
1 review
0 helpful votes
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Fun and easy
September 14, 2017

I have just started on swagbucks when a friend recommended it and i love it, its fast and easy to earn money and i am hooked on the videos and stuff

Date of experience: September 14, 2017
Wisconsin
1 review
0 helpful votes
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Malware and Lies
September 14, 2017

Surveys often take many times longer than they say they will, and often don't even pay. Offers frequently don't pay as well. I spend more time issuing support tickets to get rewards for offers I've completed than actually completing offers. I can't even use most of the site from most computers because whatever security features are on that computer go crazy warning me the offsite links, offers, and surveys are full of dangerous malware.
I'm pretty sure Swagbucks exists solely to mine as much personal data as they can off people and pay out as little money as possible for it (allthewhile destroying whatever device you're accessing the site from).
They have actually fixed a few of the things I've complained about, but even still, they are terrible and I don't even think they should get 1 star.

Even funnier, they just sent me an email asking me to rate them and tell them what they could improve.
I wrote them a short synopsis of my many complaints, and told them how many of the features of their site don't work, and when I tried to submit it I got an error message saying it didn't go through. *facepalm*

Thus, proving my point exactly, except Swagbucks will never be able to read it because their site doesn't work. So I'm giving them a bad review here.

Date of experience: September 14, 2017
New York
1 review
0 helpful votes
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I do like swagbucks it helps me get gift cards so by Christmas I buy my family gifts. Thank you from the bottom of my heart Swagbucks

Date of experience: September 14, 2017
Nevada
1 review
0 helpful votes
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But overall it's a good way to earn extra cash. I just feel it could use improvements to make it even more enjoyable in the future.

Date of experience: September 13, 2017
Georgia
1 review
0 helpful votes
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Need more surveys
September 14, 2017

I would like to use swagbucks a lot more but i am rarely allowed to complete a survey. I'm going to try it for one more week but if my potential for more earnings doesnt go up, I'm going to stop

Date of experience: September 13, 2017
California
1 review
0 helpful votes
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You put in a little hard work on the site and you get some amazing giftcards that you like for yourself

Date of experience: September 13, 2017
Maine
1 review
0 helpful votes
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Easy to use
September 13, 2017

I try to save up my Swagbucks all year. This was I can use them for almost all my Christmas presents I have to get. Never had a problem using them. Easy and convenient!

Date of experience: September 13, 2017
New Jersey
1 review
0 helpful votes
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It's an amazing service and I haven't been able to get as much with other apps as I have with this one

Date of experience: September 13, 2017
New York
1 review
0 helpful votes
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Very good for extra money
September 13, 2017

I really love this and have used it for years. Its super easy and I love the new adds to this site! So many options to earn and to redeem!

Date of experience: September 13, 2017
Texas
1 review
0 helpful votes
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It is easy to use and there are many ways you can make money! Sometimes it is hard to find surveys I qualify for, but other than that I have no complaints.

Date of experience: September 13, 2017
California
1 review
0 helpful votes
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I love swagbucks! It would be awesome if you could get them instantly like fronto does but your rewards are by far the best.

Date of experience: September 13, 2017

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324