Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
Have been doing Swagbucks for about 3 months now. At first it was fairly easy although time consuming. But as time went on it seemed to become more and more of a minefield full of glitches. The "Discovery" part leads to a lot of dead ends unless you spend money... You answer one question about weed killers on a survey and then get inundated with spam emails about weed killers... As an experiment I spent three days when online only on this site and then found I had over 1500 pieces of spyware to remove... If you have a lot of time on your hands and the patience of Job to go with it. You might be less frustrated than I have become. For me. It has become one glitch after another... Surveys drop off mid way... customer service response is robotic and sometimes does nothing to answer the question posed. Some things are not fully explained ( like you can score up to 10 points on the free games. But that is 10 points TOTAL and not for how high your score goes. Your score means nothing as they award 2 points for every two or three or four or five times you play up to 10 and then that is it... I now find that my patience wears thin and have to go away from it for a week or so and then come back to get frustrated all over again
SwagBucks is a very cool site to earn gift cards by doing simple things like taking surveys, watching videos and surfing the web.
A great help for my daily life, I find a way to help me with extra money and at the same time I help companies in their studies.
Good site to make extra cash. Love getting those extra points per month for participating. I get my gift card super fast. Cant beat that.
I thought i would maybe earn a few dollars but i earned a $35 Amazon gift card in my first month! I'm definitely going to keep up on doing this!
I enjoy taking the surveyson the site they are quality and you get good reward points for the time spent. There is a nice variety of prizes to choose from I give the site five stars.
I have just started on swagbucks when a friend recommended it and i love it, its fast and easy to earn money and i am hooked on the videos and stuff
Surveys often take many times longer than they say they will, and often don't even pay. Offers frequently don't pay as well. I spend more time issuing support tickets to get rewards for offers I've completed than actually completing offers. I can't even use most of the site from most computers because whatever security features are on that computer go crazy warning me the offsite links, offers, and surveys are full of dangerous malware.
I'm pretty sure Swagbucks exists solely to mine as much personal data as they can off people and pay out as little money as possible for it (allthewhile destroying whatever device you're accessing the site from).
They have actually fixed a few of the things I've complained about, but even still, they are terrible and I don't even think they should get 1 star.
Even funnier, they just sent me an email asking me to rate them and tell them what they could improve.
I wrote them a short synopsis of my many complaints, and told them how many of the features of their site don't work, and when I tried to submit it I got an error message saying it didn't go through. *facepalm*
Thus, proving my point exactly, except Swagbucks will never be able to read it because their site doesn't work. So I'm giving them a bad review here.
I do like swagbucks it helps me get gift cards so by Christmas I buy my family gifts. Thank you from the bottom of my heart Swagbucks
But overall it's a good way to earn extra cash. I just feel it could use improvements to make it even more enjoyable in the future.
I would like to use swagbucks a lot more but i am rarely allowed to complete a survey. I'm going to try it for one more week but if my potential for more earnings doesnt go up, I'm going to stop
You put in a little hard work on the site and you get some amazing giftcards that you like for yourself
I try to save up my Swagbucks all year. This was I can use them for almost all my Christmas presents I have to get. Never had a problem using them. Easy and convenient!
It's an amazing service and I haven't been able to get as much with other apps as I have with this one
I really love this and have used it for years. Its super easy and I love the new adds to this site! So many options to earn and to redeem!
It is easy to use and there are many ways you can make money! Sometimes it is hard to find surveys I qualify for, but other than that I have no complaints.
I love swagbucks! It would be awesome if you could get them instantly like fronto does but your rewards are by far the best.
Answer: They are definately legit been a member for many years and have earned over 70,000 swagbucks been paid many times with no problems also use there swagbutton with no problems
Answer: It is real cash, since you can have the payment through PayPal or Visa cards. They're not going to just deposit into a bank account.
Answer: Each point is a penny. So if you want a $5 gift card you need 500 Swagbucks. My only recommendation is don't get the Visa cards. All other cards work easily online or in store. Visa never seems to be accepted anywhere.
Answer: No, it won't steal your personal data. It's perfectly safe.
Answer: Got to $28 rather quick but the next $2 i need to cash out IS TAKING FOREVER!
Answer: You need to earn swagbucks to get a gift card. As few as 300-500 swagbucks will get you a gift card (worth $3 - $5). Better gift cards are available for more swagbucks.
Answer: Either way. Some gift cards are physical cards and are mailed and some are online.
Answer: "... the page disappeared..."? If this is about getting a bonus for using the Search function, the page doesn't disappear; it sits there until you move off it. A couple times, I have moved off a page before realizing there was a Search bonus. I hit the Back button on my browser & input the code, no problem. Of course, if you don't respond in a timely manner, the bonus expires. (I think it's around 3 minutes, but I'm not certain.) Also, if you input a non-matching code, you'll get a new code, but only 2x (3 chances in total). Are you maybe talking about a SwagCode? That's a bonus that appears on an otherwise normal page. And again the page doesn't disappear. If you take too long, you get an expired notice in the SwagCode box, but the page remains.
Answer: Many giftcards are sent electronically. Some are within a few hours, others can take a few days. How well they pay depends on which activity you're referring to and also how much time and effort you devote to earning. Some activities are USELESS, like watching videos - you watch 15 30-second videos and are only paid 2SB, the equivalent of 2¢. For 7.5mins, that's asinine! However, some of the activities, like the surveys, in-store shopping/receipt upload and games (such as Swago) can offer a great bonus here and there.
Answer: You never get paid from there discovery items, huge scam
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