Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
I joined Swagbucks. I completed surveys, answered their daily questions and watched the odd video. Many surveys allow you to answer numerous questions before you are told you do not qualify, making this a time-consuming activity. I did not make any purchases through their site or search the internet etc. I collected points from the surveys and chose an Amazon voucher as a reward. Swagbucks deactivated my account without notification (having read numerous reviews of this company, suddenly deactivating accounts and blocking users is not so uncommon) and before I had used the voucher. I contacted them and awaited their response. The website states you should get a response within 10 working days. I didn't. In fact, I had to contact them several times. This is poor customer service. They finally respond claiming unauthorized activity on my account. They refuse to explain what this alleged unauthorized activity is when asked for details. I have not received the rewards voucher. I am disgusted with this company. They lack any level of professionalism and show no integrity as they make accusations without giving any facts to back their claims. I suspect that there was no unauthorized activity and that this is an excuse not to pay out. Perhaps, surveys do not make them as much money as the search engines and purchases made through their site, I don't know. What I do know is, if you want to complete surveys to make some extra money, find a better site than Swagbucks. There are plenty of others out there!
Just got another gift card and as usual it came in handy especially before Christmas. Thank you, I enjoy Swagbucks.
It's a Fun way to earn extra cash.
Surveys are often hard to quantify for but worth the rewards when you do.
Need to provide more free swaybacks for college students since we are dirt poor and would love to have gift cards to splurge once in a while, especially during midterms and finals.
What an easy way to make some extra money. I love going on to swagbucks and watching videos and trying to do surveys. I also learn about new products I didn't know existed.
I still have not gotten my Burger King gift card that I redeemed. Over all the site is good but it doesnt seem like them they send what is redeemed
Points arent always awarded. After spending a lot of time answering survey questions, points arent awarded points.
I have learned so much from watching the videos. Numerous recipes I have used, the latest movie trailers, latest entertainment news/gossip, and the deals that can earn me Swagbucks are all important to me. I really enjoy the team challenges and I usually earn more Swagbucks during the challenge.
I enjoy watching the videos and Cole cing the discounts when I shop.
I suggest everyone signs up for a great shopping experience
Swagbucks is a great website to get free gift cards just for doing surveys and they got a daily list of things you can do to get bucks to get the gift cards. The only thing I don't like about it is you can only us the gift cards online but other then that the site is great.
It is a great way to get gift cards. Great for Christmas and birthday gifts. I have purchased many things with Swagbucks.
They are reputable and straight forward. There are no tricks or gimmicks and you earn everything for thr tasks you do.
Excellent i like swagbucks it is helping people like me who want to earn by staying at home and veryhelpful
I like the opportunity to earn gift cards in spare time, but it has been frustrating that several surveys have taken 30 minutes (and sometime they even say I've completed 100%) and then it says that 'not every survey can be a winner' and I don't get the points. I understand that they need to have screener questions, but more than a few minutes of questions to decide if you "qualify" is too much.
I wish it didn't take all day and night to get a few points. When you have to take care of an elderly person and work a job and then try to do swagbucks it keeps me up at night to get a few points.
I've been using swagbucks on and off for about a week, and have already gotten about 60.00 in gift cards!
I love swagbucks because I can browse the Internet, shop and take surveys to earn points. Those points add up quickly and allow me to purchase gift cards! I love it!
If you are willing to put in the effort to do surveys and the other free options on this site, you can make some extra pocket cash at the end of each month. Don't think that you can just do a few tasks here and there and make money, you have to put effort into it, but it is very worth it. I have already cashed out to my paypal a few times and love that I can use the site at my own pace and on my own time. Check it out for yourself to see if you like Swagbucks.
I love swagbucks it's a legitimate quick and easy way to make cash by doing surveys and other activities.
Answer: They are definately legit been a member for many years and have earned over 70,000 swagbucks been paid many times with no problems also use there swagbutton with no problems
Answer: It is real cash, since you can have the payment through PayPal or Visa cards. They're not going to just deposit into a bank account.
Answer: Each point is a penny. So if you want a $5 gift card you need 500 Swagbucks. My only recommendation is don't get the Visa cards. All other cards work easily online or in store. Visa never seems to be accepted anywhere.
Answer: No, it won't steal your personal data. It's perfectly safe.
Answer: Got to $28 rather quick but the next $2 i need to cash out IS TAKING FOREVER!
Answer: You need to earn swagbucks to get a gift card. As few as 300-500 swagbucks will get you a gift card (worth $3 - $5). Better gift cards are available for more swagbucks.
Answer: Either way. Some gift cards are physical cards and are mailed and some are online.
Answer: "... the page disappeared..."? If this is about getting a bonus for using the Search function, the page doesn't disappear; it sits there until you move off it. A couple times, I have moved off a page before realizing there was a Search bonus. I hit the Back button on my browser & input the code, no problem. Of course, if you don't respond in a timely manner, the bonus expires. (I think it's around 3 minutes, but I'm not certain.) Also, if you input a non-matching code, you'll get a new code, but only 2x (3 chances in total). Are you maybe talking about a SwagCode? That's a bonus that appears on an otherwise normal page. And again the page doesn't disappear. If you take too long, you get an expired notice in the SwagCode box, but the page remains.
Answer: Many giftcards are sent electronically. Some are within a few hours, others can take a few days. How well they pay depends on which activity you're referring to and also how much time and effort you devote to earning. Some activities are USELESS, like watching videos - you watch 15 30-second videos and are only paid 2SB, the equivalent of 2¢. For 7.5mins, that's asinine! However, some of the activities, like the surveys, in-store shopping/receipt upload and games (such as Swago) can offer a great bonus here and there.
Answer: You never get paid from there discovery items, huge scam
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