business logo of Swagbucks

SwagbucksReviews 9,050

2.7
How would you rate Swagbucks?
grey star
grey star
grey star
grey star
grey star

Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
This company does not typically respond to reviews
GB
1 review
7 helpful votes
Follow Niki L.
Unfollow Niki L.
Send Message
Share Review
Report Review

I joined Swagbucks. I completed surveys, answered their daily questions and watched the odd video. Many surveys allow you to answer numerous questions before you are told you do not qualify, making this a time-consuming activity. I did not make any purchases through their site or search the internet etc. I collected points from the surveys and chose an Amazon voucher as a reward. Swagbucks deactivated my account without notification (having read numerous reviews of this company, suddenly deactivating accounts and blocking users is not so uncommon) and before I had used the voucher. I contacted them and awaited their response. The website states you should get a response within 10 working days. I didn't. In fact, I had to contact them several times. This is poor customer service. They finally respond claiming unauthorized activity on my account. They refuse to explain what this alleged unauthorized activity is when asked for details. I have not received the rewards voucher. I am disgusted with this company. They lack any level of professionalism and show no integrity as they make accusations without giving any facts to back their claims. I suspect that there was no unauthorized activity and that this is an excuse not to pay out. Perhaps, surveys do not make them as much money as the search engines and purchases made through their site, I don't know. What I do know is, if you want to complete surveys to make some extra money, find a better site than Swagbucks. There are plenty of others out there!

Date of experience: December 20, 2017
Pennsylvania
2 reviews
1 helpful vote
Follow Steve H.
Unfollow Steve H.
Send Message
Share Review
Report Review

Amazub Gift Card
December 21, 2017

Just got another gift card and as usual it came in handy especially before Christmas. Thank you, I enjoy Swagbucks.

Date of experience: December 20, 2017
Minnesota
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Send Message
Share Review
Report Review

Swagbucks Review
December 21, 2017

It's a Fun way to earn extra cash.
Surveys are often hard to quantify for but worth the rewards when you do.

Date of experience: December 20, 2017
Ohio
1 review
0 helpful votes
Follow Ioana B.
Unfollow Ioana B.
Send Message
Share Review
Report Review

More free things please
December 21, 2017

Need to provide more free swaybacks for college students since we are dirt poor and would love to have gift cards to splurge once in a while, especially during midterms and finals.

Date of experience: December 20, 2017
Ohio
1 review
0 helpful votes
Follow Ashley E.
Unfollow Ashley E.
Send Message
Share Review
Report Review

Love Swagbucks
December 21, 2017

What an easy way to make some extra money. I love going on to swagbucks and watching videos and trying to do surveys. I also learn about new products I didn't know existed.

Date of experience: December 20, 2017
Georgia
1 review
0 helpful votes
Follow Misty B.
Unfollow Misty B.
Send Message
Share Review
Report Review

Ok
December 20, 2017

I still have not gotten my Burger King gift card that I redeemed. Over all the site is good but it doesnt seem like them they send what is redeemed

Date of experience: December 20, 2017
California
1 review
0 helpful votes
Follow JM P.
Unfollow JM P.
Send Message
Share Review
Report Review

Misleading
December 20, 2017

Points arent always awarded. After spending a lot of time answering survey questions, points arent awarded points.

Date of experience: December 20, 2017
Oregon
1 review
0 helpful votes
Follow Denise B.
Unfollow Denise B.
Send Message
Share Review
Report Review

Fun Way to Earn and Learn
December 21, 2017

I have learned so much from watching the videos. Numerous recipes I have used, the latest movie trailers, latest entertainment news/gossip, and the deals that can earn me Swagbucks are all important to me. I really enjoy the team challenges and I usually earn more Swagbucks during the challenge.

Date of experience: December 20, 2017
Kentucky
1 review
0 helpful votes
Follow Byron S.
Unfollow Byron S.
Send Message
Share Review
Report Review

I enjoy watching the videos and Cole cing the discounts when I shop.
I suggest everyone signs up for a great shopping experience

Date of experience: December 20, 2017
Georgia
1 review
0 helpful votes
Follow Jessica B.
Unfollow Jessica B.
Send Message
Share Review
Report Review

Swagbucks is a great website to get free gift cards just for doing surveys and they got a daily list of things you can do to get bucks to get the gift cards. The only thing I don't like about it is you can only us the gift cards online but other then that the site is great.

Date of experience: December 20, 2017
Louisiana
1 review
0 helpful votes
Follow Brenda s.
Unfollow Brenda s.
Send Message
Share Review
Report Review

It is a great way to get gift cards. Great for Christmas and birthday gifts. I have purchased many things with Swagbucks.

Date of experience: December 20, 2017
California
1 review
0 helpful votes
Follow Amber S.
Unfollow Amber S.
Send Message
Share Review
Report Review

Love it
December 20, 2017

Use it all the time, helps me out a lot when I'm short on money. Very easy to use and earn as long as you know how to use it.

Date of experience: December 20, 2017
Pennsylvania
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Send Message
Share Review
Report Review

Amazing Site!
December 20, 2017

They are reputable and straight forward. There are no tricks or gimmicks and you earn everything for thr tasks you do.

Date of experience: December 19, 2017
Missouri
1 review
0 helpful votes
Follow Chaitanya s.
Unfollow Chaitanya s.
Send Message
Share Review
Report Review

Valuble
December 20, 2017

Excellent i like swagbucks it is helping people like me who want to earn by staying at home and veryhelpful

Date of experience: December 19, 2017
North Carolina
1 review
0 helpful votes
Follow Danielle C.
Unfollow Danielle C.
Send Message
Share Review
Report Review

I like the opportunity to earn gift cards in spare time, but it has been frustrating that several surveys have taken 30 minutes (and sometime they even say I've completed 100%) and then it says that 'not every survey can be a winner' and I don't get the points. I understand that they need to have screener questions, but more than a few minutes of questions to decide if you "qualify" is too much.

Date of experience: December 19, 2017
Texas
1 review
0 helpful votes
Follow Meaza D.
Unfollow Meaza D.
Send Message
Share Review
Report Review

I wish it didn't take all day and night to get a few points. When you have to take care of an elderly person and work a job and then try to do swagbucks it keeps me up at night to get a few points.

Date of experience: December 19, 2017
New York
1 review
0 helpful votes
Follow Brianna L.
Unfollow Brianna L.
Send Message
Share Review
Report Review

Easy, quick cash
December 20, 2017

I've been using swagbucks on and off for about a week, and have already gotten about 60.00 in gift cards!

Date of experience: December 19, 2017
California
1 review
0 helpful votes
Follow leslie l.
Unfollow leslie l.
Send Message
Share Review
Report Review

I love swagbucks because I can browse the Internet, shop and take surveys to earn points. Those points add up quickly and allow me to purchase gift cards! I love it!

Date of experience: December 19, 2017
Texas
1 review
0 helpful votes
Follow Susannah H.
Unfollow Susannah H.
Send Message
Share Review
Report Review

If you are willing to put in the effort to do surveys and the other free options on this site, you can make some extra pocket cash at the end of each month. Don't think that you can just do a few tasks here and there and make money, you have to put effort into it, but it is very worth it. I have already cashed out to my paypal a few times and love that I can use the site at my own pace and on my own time. Check it out for yourself to see if you like Swagbucks.

Date of experience: December 19, 2017
Kentucky
1 review
0 helpful votes
Follow Kiara W.
Unfollow Kiara W.
Send Message
Share Review
Report Review

Swagbucks is awesome!
December 20, 2017

I love swagbucks it's a legitimate quick and easy way to make cash by doing surveys and other activities.

Date of experience: December 19, 2017

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324