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SwagbucksReviews 9,050

2.7

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
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Connecticut
1 review
0 helpful votes
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Sir Saves-a-lot
February 19, 2018

Swagbucks is a great way to save money and find great deals! I always learn something about a product i haven't seen or heard about yet through Swagbucks.

Date of experience: February 18, 2018
Maryland
1 review
5 helpful votes
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Avoid this scam website
February 18, 2018

Swagbucks closes accounts for many reasons. They deactivated my account which had more than $150 without any explanation. Ruined by non exist customer service

Date of experience: February 18, 2018
Virginia
1 review
0 helpful votes
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I love it
February 19, 2018

I love Swagbucks Im just not a frequent user because Im busy! I would say the only discrepancy I have is waiting so long for my gift cards- but it is free money so I cant complain much!

Date of experience: February 18, 2018
Alaska
1 review
0 helpful votes
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I LOVE EARNING GIFTCARDS BY DOING MANY DIFFERENT THINGS! SWAGBUCKS MAKES IT EASY TO DO WITH SURVEYS, GAMES, MOVIE CLIPS & PLENTY MORE THINGS. TEAM CHALLENGES ARE ANOTHER WAY TO GET TO THOSE REWARDS FASTER!

Date of experience: February 18, 2018
Pennsylvania
1 review
0 helpful votes
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But there is plenty of ways to recieve points that it's not TOO bad. I don't get gift cards as often as I want, but it's better than nothing. Getting some points even for shopping; it only gives me back a dollar or two, but better than nothing!

Date of experience: February 17, 2018
New York
1 review
0 helpful votes
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Pretty good
February 19, 2018

It's not as easy to earn as you think (at least through surveys, which are very specific as to what they're about), but if you're an online shopper, this is the site for you.

Date of experience: February 17, 2018
Pennsylvania
1 review
0 helpful votes
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I Love SwagBucks!
February 19, 2018

I love working on swagbucks i work on there everyday, the only thing i would say is bad on there is that it is very hard to get points for surveys cause they do disqualified you alot of the times but all and all i still work on there every day and make money everyday!

Date of experience: February 17, 2018
Georgia
1 review
0 helpful votes
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Cash for free time
February 19, 2018

If you have free time at work, make more money by taking surveys! An extra 50 bucks a month is my average, which translates to a nice meal, or socking away as additional balance on Amazon. I just wish it didn't take so long to redeem SBs- seems kind of arbitrary making us wait a week from requesting a gift card to when it's actually available.

Date of experience: February 17, 2018
Texas
1 review
0 helpful votes
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Free gifts
February 19, 2018

Swagbucks is an easy to shop, search, play games, answer surveys all in the convenience of your home or on the go and earn points towards gift cards.

Date of experience: February 17, 2018
Washington
2 reviews
1 helpful vote
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Overall good
February 19, 2018

Like others, feels like I get disqualified way from survey too much some even after stringing me along for 10 minutes or more. It should only list surveys for which I am qualified. I did fill out a detailed profile for a reason. You basically get the most SB from buying stuff or signing up for subscriptions. Sometimes I get disqualified for the surveys before they even start. Watching videos is another option to get SB points, but they are very slow to load (could be all the commercials). The Discover Web Content and Earn under the Discover section should gain you SB by exploring websites but most seem to make you sign up for something. If you must signup that goes against the Discover Web Content part. The EngageMe TV has not worked for me. It never counts the videos watched and remains on zero. Overall I am giving it a 4 out of 5 because I HAVE gotten gift cards from them. However, most of the time, they are earned through actual purchases or subscriptions and not through surveys.

Date of experience: February 17, 2018
Rhode Island
3 reviews
1 helpful vote
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Fun and easy
February 19, 2018

I've earned quite a few gift cards. I wish I didn't get disqualified so much but if you persist it's easy.

Date of experience: February 17, 2018
Virginia
1 review
0 helpful votes
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Fun fun
February 19, 2018

Really diggin it jus wish u could get more offers with fewer swagbuck tokens cause jus so everyone has a good chance. But yea i love the app really fun an interesting. Keep up with the good stuff guys..

Date of experience: February 17, 2018
Maryland
1 review
0 helpful votes
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A relatively overall positive experience and requires just very minimal effort in order to earn points. I was quite pleased when i was just a few dollars short on my amazon gift card balance while making a purchase, I had earned just enough swagpoints in order to receive the order difference as a reward. My only legitimate complaint is that the vast majority of gold surveys typically result in an incomplete and you miss out on the full swagbucks. This is generally after already spending a decent amount of time answering questions.

Date of experience: February 17, 2018
Minnesota
2 reviews
0 helpful votes
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I use Swagbucks mainly for the points I earn just for doing internet research and for the shop & earn feature (especially for sites like Udemy.com). I wouldn't depend on it for monthly income, since I use the points mainly for books on Amazon, but it saves and earns me money with very little effort (and without clipping coupons). I'd recommend it to anyone.

Date of experience: February 17, 2018
California
1 review
0 helpful votes
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Casual or intense user you can always earn with Swagbucks they are easy to get a hold of and won't grip when you don't receive payment they will actually help you out

Date of experience: February 17, 2018
Georgia
1 review
0 helpful votes
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A Bit Of An Uphill Battle
February 19, 2018

It can be hard to build your points up, if you're trying to keep information about yourself, and other accounts, private.
Sometime videos won't work, causing you to not only lose those points, but also be unable to reach the video list for a while. The surveys almost always give you only one point, making them a waste of time, and points for using the search engine are completely unpredictable and unreliable.
A similar service, which I won't name, gives you 5 points for every search you do, while Swagbucks might no give you any points for 4 or more searches, and what you get could be as low as around 8-10 points, but no higher than around 15-20 points.
I can't speak on the services I don't use, as for the rest, while to some extent they do work, It's not as good as you would like or hope. In it's current state, it can be hard to recommend Swagbucks to other people.
All that being said, at the end of the day, it's still basically you get free money. That can make it hard to argue about the short comings of the service, however, I still believe it can be better then it is now.

Date of experience: February 17, 2018
Arizona
2 reviews
0 helpful votes
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Fun
February 19, 2018

There is always something interesting to do on SB. I like the variety. Its easy to earn SB to get gift cards. I like the ones for restaurants the best.

Date of experience: February 17, 2018
California
1 review
0 helpful votes
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Love This Website!
February 18, 2018

Allows me to earn rewards in record time! Always pays out and it's easy to earn points. I highly suggest you at least give it a try, what have you got to lose?

Date of experience: February 16, 2018
Missouri
1 review
0 helpful votes
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Hard work is rewarded!
February 18, 2018

Swagbucks allows me to express my opinion and to help mold future consumer products. I love earning extra money for being over opinionated! If you take the time to learn about the site, there is no limit to what you can earn. Swagbucks works if you work it.

Date of experience: February 16, 2018
Ohio
1 review
0 helpful votes
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I'm on a fixed income due to a disability. Thus a little extra money to save up with. For my big medical DME (durable medical equipment) supply 3 digit copays. Being medically retired. I have the time to spend on Swagbucks too! If I want to do it I can! If not, I have no obligation not too! There are so many ways of earning swagbucks. That it doesn't get boring or monotonous either!

Date of experience: February 16, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324