I have used Surgicalcaps for a few years now and find them to be the best in the business.
Same day shipping is a bonus. I once ordered on a Saturday at 8pm England time and received the caps on the following Wednesday. When asked about where I buy from I always direct them straight to this company
Wanted to get a surgical cap as a gift for a coworker and went online. Went to surgical caps.com and found what i needed. The site was very easy to understand and got through it with ease. Received my purchase in a few days with no problems. Will recommend this site to friends.
A+ great fabric quality, super quick free shipping, beautiful art and fit was perfect good scrub caps many choices bought 11 and could not be happier. Recommended USA made thanks
I purchased with them before, but had a issue with placing a order to a sale I was solicited that they offered that day, when I contacted them by e-mail about the problem I had placing a order, I got a mocking, nasty insulting response instead of offering me a extension to participate in the sale again because of the issue. I was very surprised to get this from ANY business. I responded with a reply and again their response this time was from a non-identified sources without an option to reply calling me a names. All I can say, WOW, this company is WACK-A-DOO. Id stay away!
When I simply inquired about my orders that I put in 19 days ago and the reason for the delay. I'm an ER Nurse in downtown Toronto. This was their answer:
There is no delay. We shipped your order on time. We don't deliver the mail. The mail is enroute as per the tracking. You have the emails read and review them carefully.
ESTIMATED DELIVERY TIMES. In the USA there is a pandemic in Canada there is NO PANDEMIC, congrats. Delivery is by the CPS - CANADA POSTAL SERVICE.
Thanks!
It's called a PANDEMIC. Review your SHIPPING EMAIL all information is disclosed.
NO TRACKING OUTSIDE USA.
DELAYS ARE NORMAL. NOW.
CONTACT the CPS - CANADA POSTAL SERVICE, CANADA GOVERNMENT they can explain what is going with CANADA'S MAIL POSTAL SYSTEMS.
If I could give 0 stars I would
If I could give 0 stars I would customer service for this company is a total nightmare. They do not care about the needs of their consumers they arw not a US based company. I ordered caps for staff caring for Covid 19 patients and the bad attitude related to me and the lack of concern for my problem was horrible. BUYERS BEWARE
This company understands what it takes to be successful. They are prompt, dependabile, with good service and quality products. Surgical Caps has exceeded these qualities consistently.
Thanks you so much for the wonderful attention to detail and excellent over the top service. The speed of delivery and quality were A+.