• RoseGal

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Overview

RoseGal has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. RoseGal ranks 38th among Customer Service sites.

How would you rate RoseGal?
Top Critical Review

“Do not order from Rosegal if in Europe”

Sara K.
12/29/17

I ordered three dresses, paid for express but did not get them for weeks. They did include any paperwork so customs calculated based on an express delivery the duty was as much as the cost of the order. They also split the shipment so now I have one pending shipment that also has duty owing. I have advised I will not accept this delivery and the cost of the dress must be refunded. You will not get any joy with this coming Meany they said taxes are buyers responsibility- this is true but they do not take care to provide the correct paperwork. The two dresses I received are not like the picture and are tiny for a large size one of them is more like a top. If it too good to be true then it is! BUYER BEWARE!

Reviews (1)

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Thumbnail of user sarak81
1 review
0 helpful votes
December 29th, 2017

I ordered three dresses, paid for express but did not get them for weeks. They did include any paperwork so customs calculated based on an express delivery the duty was as much as the cost of the order. They also split the shipment so now I have one pending shipment that also has duty owing. I have advised I will not accept this delivery and the cost of the dress must be refunded. You will not get any joy with this coming Meany they said taxes are buyers responsibility- this is true but they do not take care to provide the correct paperwork. The two dresses I received are not like the picture and are tiny for a large size one of them is more like a top. If it too good to be true then it is! BUYER BEWARE!

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