SuperStar

The website was easy to use and I was able to find tickets quickly.

Good service, great price, everyone is nice and responding quick

DO NOT PURCHASE TICKETS THROUGH SUPERSTAR TICKETS. This cannot be stressed enough.
I contacted the company to request a refund for tickets because our family has been evacuated due to a major fire currently going on in Southern California. I explained our situation and they claimed they understood. I requested a refund for the tickets, but they did NOT refund them because they care more about greed than their customers. The value of the tickets obviously has more value than their integrity and it is disgusting that they take pride in that.

I purchased tickets for a concert and was charged an obscene amount for a service charge. They charged my card but refused to send tickets until they received a copy of my photo, signature and picture of my credit card. When I refused to fax this information as I wasn't comfortable they still wouldn't send the tickets. I asked for my money back since they charged my card but wouldn't send the tickets. They refused saying it was not their policy. I got my credit card company involved. Concert was rescheduled for a later date and I could not attend. Still will not refund money. Horrible experience! Would NEVER use this company again! Would NEVER recommend them!

I bought tickets to an Arcade Fire show from SuperStar tickets mistakenly thinking that they were the official ticket vendor. I was directed to the ticketnetwork.com site from what I thought was the official band website. I paid the excessive fees for service charges thinking that I had no other option to get tickets to the show. It wasn't until I paid that I discovered that the tickets were being purchased through SuperStar tickets, who have a blanket policy of no refunds or exchanges. I have now discovered that TicketMaster are offering similar tickets for less than half of what I paid. I called SuperStar to request an exchange and was told that all sales are final. Buyer beware. 3rd party ticket resellers like SuperStar Tickets are making huge markups with little to no protection for the consumer. I will not make the same mistake again.

This place, (like every other ticket reseller), is what's wrong with trying to go to your favourite artists concert or teams events.

The entire business is built on the practice of buying out tickets from the primary market, (directly from Ticketmaster or venue), and charging you absurd amounts above face value so they can make a profit. The fact that there aren't any laws in the United States against this is insane practice is beyond me, and I for one will be doing everything to put an end to this criminal activity much like many other countries have already.

Super Scam Tickets and every other scumbag ticket reseller would have you believe that they aren't doing anything wrong, but let's be honest here. They are buying out tickets that ACTUAL people want, so that ACTUAL FANS are FORCED to buy them from these crooks.

I purchased Justin Bieber tickets for my daughter only to find that I was charged 200% over the face value of the tickets. How is this even remotely legal? They are basically the Big Pharma of concert tickets but the good thing here is we don't HAVE to go to these events. We do have options and it starts by boycotting all of these shady businesses.