Superfares.com has a rating of 3.9 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Superfares.com ranks 306th among Travel Agency sites.
I received a call from a Mr Leonard from the customer support team, ensuring me they wanted to make everything right. We worked out a resolution within 10 mins. Superfares did a great job at the end of the day
I booked 2 tickets for $709 and then they immediately called me afterwards to say it would actually be $896.98 and that it wouldn't be officially booked until I paid the new amount. Was very shocking!
It's reasonable
Hello Cory,
Thank you for your time and effort in leaving us a review. With our extensive network of airline partnerships and advanced technology, we're able to offer competitive prices. It's a pleasure to know that you found our flight prices reasonable. Here's looking forward to offering a helping hand in booking you cheaper flight tickets in the future.
Warm Regards,
Team Superfares
I was supposed to get ticket # and booking # but never did. But when I called y'all were helpful so that's why it's a 3 sorry guys.
They helped me but I was really confused but nice.
Heard from a friend.
Hello Andrew,
Thank you for taking the time to share your feedback with us. We sincerely apologize for inconveniences you experienced during your recent interaction with our travel experts. We understand that not receiving your ticket and booking numbers caused confusion, and we apologize for any frustration this may have caused. Our team strives to provide efficient and seamless experiences, and we regret that we fell short in this instance.
However, we are glad to hear that our customer service team was able to assist you when you reached out for help. Your positive comments regarding their helpfulness are greatly appreciated. We value the input of our customers, and we take every review seriously. We will use your feedback to identify areas where we can improve our processes to avoid similar issues in the future.
If you have any further concerns or questions, please feel free to reach out to us directly. We are committed to resolving any outstanding issues and ensuring your satisfaction as our valued customer. We hope to have the opportunity to serve you better in the future.
Best Regards,
Team Superfares
Hello Suzanne,
Thank you for your kind review! We're glad you found it easy to book with us. Here's looking forward to serving you again soon!
Warm Regards,
Team Superfares
Hello Atul,
Thank you so much for taking the time to share your feedback. We are glad that you found our flight-booking services appreciate-worthy. Should you have any concerns or air tickets to make in the future, please know that we are right here to help.
Warm Regards,
Team Superfares
I received a call from a Mr Leonard from the customer support team, ensuring me they wanted to make everything right. We worked out a resolution within 10 mins. Superfares did a great job at the end of the day
Kept hanging up on me. Didn’t offer any real help. Honestly was more of a headache having to go thru this 3rd party then doing it on my own
It advertising got me but very misleading and not trust worthy.
Hello Thomas,
We would like to express our gratitude for your updated review. Your feedback is essential to us, and we are glad that we could work together to find a resolution that improved your initial experience.
We sincerely apologize for any inconvenience you may have faced initially, and we truly appreciate your patience and understanding throughout the process. As you mentioned in your review, we have promptly processed a refund as per our commitment to resolving the matter to your satisfaction.
At Superfares, we strive to provide excellent service, and it's disheartening to hear that we fell short of your expectations in the beginning. Please be assured that we take your feedback seriously, and we will use it as an opportunity to improve our services further. Once again, thank you for giving us the chance to make things right, and we hope that you'll consider choosing Superfares for your future travel needs.
Best Regards,
Team Superfares
Hello,
We should be the ones thanking you for entrusting us with your travel needs, really. So thank YOU so much. It's a pleasure to know that we could help you book your tickets. Should you have any queries or concerns, please know that we are right here to help.
Warm Regards,
Team Superfares
Hello Jose,
Thank you so much for your wonderful review. We are glad that we could help you book your flights at a fair price. Here's to being your travel partner in the future as well.
Warm Regards,
Team Superfares
Really easy to find the ticket that is convenient to time
Hello Hnin,
We're delighted to hear that our ticketing system made things convenient for you. We strive to provide a seamless and user-friendly experience for our customers. Thank you for your positive feedback! If you have any more questions or need assistance, feel free to reach out to us. We're here to help!
Warm Regards,
Team Superfares
I booked 2 tickets for $709 and then they immediately called me afterwards to say it would actually be $896.98 and that it wouldn't be officially booked until I paid the new amount. Was very shocking!
I thought it offered the lowest prices but it turned out to be as high as everyone else. Feel like I was scammed.
* Superfares attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good, was able to figure out what the mistake was!
Hello Taylor,
It's a pleasure to know that we could help you out well. Thank you so much for dropping us a review. Should you have any other queries or concerns to share, please know that we are just a call away.
Warm Regards,
Team Superfares
Hello Timothy,
It's a pleasure to know that you found our ticketing services quick and easy. We work hard to offer superlative services to our clients and it's great to know that we hit the mark for you. Here's looking forward to having you back again, soon.
Warm Regards,
Team Superfares
Hello Andrea,
Thank you for your kind review! We're glad you had a great experience with us. If you ever need anything in the future, feel free to reach out to us. We look forward to serving you again and ensuring that every experience with us is as good as the last!
Warm Regards,
Team Superfares
Hello Jennings,
Thank you for your kind words and for choosing our flight booking platform. We truly value your feedback and appreciate your support. If there is anything else we can assist you with or if you have any further suggestions, please feel free to reach out to us.
Warm Regards,
Team Superfares
Best $$ for flight
Hello Erica,
Thank you for choosing our flight booking services! We appreciate your preference for our flight-booking platform. Our focus on providing lower fares ensures that you get the best value for money. If you need further assistance, please know that our dedicated customer support team is here to help.
Thank you again for choosing us. We look forward to serving you again in the future!
Warm Regards,
Team Superfares
Best prices ever super happy with price selection and communication is top tier
Hello DaNashada,
Thank you for your feedback. We're glad to hear that you found our flight prices enticing and that we could help you book your tickets. We look forward to offering a helping hand in your flight-booking process again, soon.
Best Regards,
Team Superfares
Cheapest and up to date
Hello Patrick,
Thank you so much for your time and effort in leaving us a review. We appreciate your kind words and look forward to assisting you again with flight bookings.
Warm Regards,
Team Superfares
Hello Devantae,
Thank you for choosing our ticketing services! Our focus on lower airfares ensures you get the best value. If you need any further assistance, our customer support team is here to help!
Best Regards,
Team Superfares
Hello Catherine,
Thank you so much for your feedback. Your positive response means a lot to the team. Here's looking forward to assisting you and yours with future flight bookings.
Warm Regards,
Team Superfares
Hello Roane,
Thank you for your feedback. We're glad to hear that your experience with us was a great one. We look forward to offering a helping hand in your flight-booking process again, soon.
Best Regards,
Team Superfares
Hello Aura,
Thank you for your feedback! We're delighted to hear that you're very happy with the airfares we had to offer. Providing competitive prices is important to us, and we're glad that our offerings met your expectations. If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help you with anything you need. Thank you once again for choosing us, and we look forward to serving you again soon.
Warm Regards,
Team Superfares
Hello Gabriel,
Thank you for taking the time to review our flight booking platform. We appreciate your feedback and are glad to hear that you found the booking process fast and easy. We strive to provide a seamless experience for our users, and your positive review is a testament to our efforts. We look forward to serving you again in the future.
Warm Regards,
Team Superfares
Dear Shamie,
Thank you for taking the time to share your feedback about our booking process. We appreciate your kind words and are delighted to have met your expectations. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're right here to help!
Warm Regards,
Team Superfares
Hello Viviana,
Thank you for taking the time to share your review. We're glad to hear that you found our flight-booking services fast and appreciation-worthy. Your satisfaction is important to us, and we appreciate your feedback. Needless to say, we would love to assist you (and yours) in the future as well.
Warm Regards,
Team Superfares
Superfares LLC is a leading flight-booking portal that aims to provide easy and convenient flight-booking solutions to travelers who wish to fly anywhere (from anywhere). For us, “the world is the oyster and you are the pearl.” We genuinely feel that you can go wherever you want to w.r.t. Life in general and travel in particular. With our expertise in this field, we continue to help passengers book flights at affordable fares.
Our Vision – To make travel destinations (offbeat, popular, spiritual, etc.) accessible to everyone.
Our Mission – To make flight-booking easier, affordable, and hassle free.
Our Assets –
24*7 Customer Support
No Hidden Charges
100% Transparency
IATA Certified
Quick Bookings
Easy Refunds
For more details, get in touch with us.
Hello Rene,
Thank you so much for such a warm review. We are glad that you loved our flight-booking services and look forward to serving you again, soon.
Warm Regards,
Team Superfares