SuitmensReviews 43

Since August I have been trying to solve a problem. THEY DON'T CARE SINCE THEY GOT MY MONEY. I ORDERED 2XL - RECEIVED A LARGE IN A 2XL Bag. I notify them they continue to tell me to pay 22.00 but sends me an email. REALLY! SEND ME MY CORRECT ITEM!

I have requested a return label and a full refund due to the product being defective. There is a rip in the cuff (bottom of the sleeve)very obvious. They take days to respond and they trying to get me to keep it and give me a 20% coupon, then offered a credit. I do not want either because I will not be ordering from them again. Please see this email they just sent me. They not willing to send a return label for their defective product.
*********************************************
Dear customer,

For a full refund, please return the item received to us with proof of return.
Below is our return address:
Recipient: Tan Tian
Address: 2nd Floor, Liebao Yuncang, No. 25, Shunyifang Avenue East, Nancun Town, Panyu District, Guangzhou City, Guangdong Province, China
City: Guangzhou
State/Province: Guangdong Province
Postcode: *******
Country: China
Phone number: *******0609
After returning the package, please provide us with the tracking number. For the returned package, we will arrange a refund to your account immediately after receiving the goods.
(The package may be lost or seized by the customs during the return process. As a result, we cannot receive the package, and this shall be borne by the returner.)

Thanks

I ordered my husband 1 anniversary walking outfit to see how it will fit since he went wild when he saw them. 2 week later it came. It was like ball up in a little package. When open it looked like a medium. My husband wear a 3X. I was so sad to see the happiness drain from his face. I start inquiring about sending it back. Sent it was a third party seller from Amazon I called them. I was told to get into with suitmen. The man says he can text them and they would get in touch. They didn't. Text then was sent back and forth to them and me. I was given option. Send them 20. They will send a bigger size, and I can keep the outfit, No want money. Then it was too expensive to sent for them to pay to send back. This morning they told me to send it back and they will give me $6 out of the 58.00, No more money from me. Please, please, please check these review. That what I should have done. I hate the selling amazon product because I order husband a birthday suit of the same kind. May have to try to send it back when it come. Please don't buy nothing from them. Ask first and check reviews

I saw an amazing picture on line of an outfit for a special event, when it came the material was horrible.
Please stop selling your products to the United States...We have different standards; especially when it comes to clothing!
I'm always dissatisfied purchasing from china!

#NEVERAGAIN
#ANGRYCUSTOMER
#ENOUGHISENOUGH

They make it difficult to return items that don't fit and offer you $8 refund for a $80 outfit. Because of shipping overseas. Don't buy anything from them. They take a long time to respond, but give you only 14 days to return items.

Don't order here! We bought a men's walking suit and the quality was poor. So I emailed the company twice. No response either time. Then I attempted their chat. No response there. I was unable to get in touch with them to begin a return. So I called my card holder and they dealt with it. Very sketchy company.

In my previous review I indicated that SUITMENS.COM wanted me to send them pictures of me in the so called 2XL suit they sent me. I told them I will not be sending personal pictures and just want to return and get refund. Today I get a response from them asking for my measurements! Height, weight, and waist. Its obvious at this point I will not get my money back and that they're a con. Looks like FB may have taken down their adds, but if not I think we should all file a complaint with FB.

Their sizing is not standard sizing as they claim. They refused to correct an issue when I reported.

I ordered an outfit - a totally different colour and sized outfit arrived. I have contacted them 3 times regarding a refund and have not had a response.

Total rip off

I was very disappointed by what I received it was not at all what was in the picture. I wished that I would have read the reviews. The 3 suits I purchased was not worth the price and the quality was awful along with cheap materials. Please be careful this was a scam and I fell for it

I ordered a white walking suit 3 weeks ago and still haven't received the order yet. I tried to call their is not a number to reach them. My order say it was delivered but delivered where? I haven't received my order yet.The tracking number doesn't match any postal service. I think I've been scammed. I will not be ordering anything from them again. Do yourself a favor and don't order anything from this site you won't get your order and they won't reach out to you about a refund. First and last time I will order something.

Poor quality and customer service wish I had read reviews before i ordered will not be using them again

I got 2XL and pants won't even go over past my knees. I need to get probably 4XL. I sent a request 4 refund just now so hopefully I hear back soon

I wish I would have read these reviews before I ordered. I ordered them for my dad and my delivery date was 3 days ago. I got a counterfeit tracking number per the post office, which doesn't work. They never respond to you. And I've messaged them 4 times. It's awful. And I'll never order from them again. So they definitely take your money and send no product.

I ordered two suits from Suitmens I received one of the suits 4 weeks later from the date I ordered when I tried to reach out to them in regards to my order by way of email because there is no phone listed for this business there response by way of email was for me to be patient they got my payment for the suits as soon as I placed order I tried to cancel the order and return the suit and was not given any information on how to return item three weeks later I received the second item I tried to reach out to them several times after now I don't get any response at all please if you are reading this don't go through what I and others have been through Suitmens is not a professional business and doesn't honor their policies or respect customer you can find better on Shein
Just because it looks good may not be good for you

I was shipped a black 2 piece warmup that had blue stripes down the back of one leg. They requested a photo which I sent. Then they offered me $8 to keep it to avoid custom fees to ship it back