• Studybay

Studybay

Overview

Studybay has a rating of 3.9 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.

  • Value
    45
  • Shipping
    20
  • Returns
    22
  • Quality
    319

Proactively asks for customer feedback

This company responds to reviews on average within 29 days

Positive reviews (last 12 months): 70.2%
Positive
66
Neutral
5
Negative
23

Instant Feedback

2,014 reviews

23
See all photos

What reviewers want you to know

Positive highlights

  • I was told from a friend that is not american mother tongue and I DISCOVERED STUDY BAY!

Critical highlights

No critical highlights yet

How would you rate Studybay?
Top Positive Review

“I am satisfied with the writing expert's assistance...”

Kayla G.
1/15/24

I am satisfied with the writing expert's assistance thus far. Their expertise is evident in their nuanced guidance, aligning well with my academic pursuits in Educational Leadership. The expert demonstrates a deep understanding of content and structure, which is essential for my doctoral studies. Their feedback is insightful and constructively critical, helping me refine my arguments and enhance the clarity of my writing. This level of specialized support is instrumental in progressing toward my Ph.D. Goals.

Top Critical Review

“Very expensive i would recommend with this price and...”

Dave J.
2/19/24

Very expensive i would recommend with this price and i was planning to deal with your guys for 3-year school time but it's so much.

Reviews (769)

Rating

Timeframe

Other

Reviews that mention popular keywords

study bay (38)
Thumbnail of user shyanab1
1 review
0 helpful votes
April 28th, 2024
Verified purchase

Has taken the weight of so much off my shoulders. Between juggling life and wanting to finish school studybay has been amazing. I have recommended it 100 times over.

Reason I chose this business:

I tried it out, and at first I had a person cancel on me an hour before my assignment was due then I found Norah Joseph and been stuck ever since!

Quality
Thumbnail of user layah2
1 review
0 helpful votes
January 30th, 2024
Verified purchase

I have my work completed by Winnie R she's amazing and gets work done well. I do notice that you have to go over it and adjust a few things but every work requires that. The only main downside is the cost. I work with canadian dollars as well so it that just adds to it. Most of my papers (about 5-6 each semester) are 2000 words and for the end price to be $180 CAD is too much. I'm looking at spending $1000 on assignments alone. I am a student as well so I genuinely don't have that kind of money. I think if studybay as a company wants to attract more users they should make the prices more affordable. I bet you'd collect all enrolled students in no time.

Reason I chose this business:

I came across the website and it looked credible to me so I too a chance on it and ended up getting good work from my expert so I remained a customer.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Thank you for the feedback, Laya! We are glad we could help you out :) Our goal is to keep our customers happy by maintaining high quality, so we try to keep our prices reasonable. We review our pricing from time to time though, so we'll take your comment into account!

Thumbnail of user carolineb583
1 review
0 helpful votes
April 12th, 2024
Verified purchase

My expert (who had accepted my job), canceled it 3 DAYS before the deadline. He didn't communicate with me or answer the administrators of the site. Very poor customer service.

Reason I chose this business:

I needed a paper to supplement what I had written for submission.

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi Caroline! I'm really sorry to hear about your experience. It's incredibly disappointing when deadlines aren't met and communication breaks down. That's not the level of service we strive for. We'll definitely look into what happened with your expert and ensure this doesn't occur again in the future. In the meantime, if there's anything we can do to assist you with your project or if you have any concerns, please feel free to reach out. We're here to help and make things right for you.

Thumbnail of user mrh221
1 review
0 helpful votes
February 6th, 2024
Verified purchase

Great service; Great product; Great prices!

Reason I chose this business:

Took a wild chance

Quality
Thumbnail of user hjjjjh
1 review
0 helpful votes
November 20th, 2023
Verified purchase

Enjoyed it thnx it's very nice and helpful and helps me w my homework. Thank you all for this experience

Quality
Thumbnail of user emmaj593
1 review
0 helpful votes
April 5th, 2024
Verified purchase

I hired Nyra and this is honestly my first time using this site. I am so relieved. I have to head into work today and tomorrow and it's due soon. SO im really happy.

Thumbnail of user wilsoni18
1 review
0 helpful votes
March 5th, 2024
Verified purchase

The expert was ever willing to assist me in my concerns, she paid attention to my concerns and eventually we arrived at a point I was satisfied with.

Reason I chose this business:

Because of the reviews I saw and it was worth it.

Quality
Thumbnail of user studentg2
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Great service and extremely great production, both people I worked with did an exemplary job with assisting me with my assignments. 10/10

Service
Quality
Thumbnail of user use1
1 review
0 helpful votes
September 3rd, 2020

Excellent site that provides 24/7 help and writers who deliver high quality assignments with 100% plagiarism free

Thumbnail of user tristenc6
1 review
0 helpful votes
July 20th, 2021
Verified purchase

I was pleasantly surprised how she managed to produce a nine page paper, perfectly cited with bare minimum time and resource material.

Reason I chose this business:

First google search and for now on, my last google search when I need quality papers! :)

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thank you, Tristen! That is a very nice review ;)

Thumbnail of user jrd32
1 review
0 helpful votes
March 19th, 2024
Verified purchase

Not recommended. I wasted time and money. The product doesn't follow the instructions that i needed. The customer services sucks and wasn't helpful at all. They didn't refund my money. I wasted time because those 2 so called "experts" didn't do what u requested. Overall will not recommend to anyone.

wasted my time

Reason I chose this business:

I saw it on google. I thought is good but i was wrong.

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi there! I'm truly sorry to hear about your disappointing experience. I want to clarify that we offer a 20-day warranty after the project is completed, during which you can request revisions or a refund if the project doesn't meet your expectations. Additionally, there's a "refund" option available after the project is completed unless you accept the project before the warranty expires. It's clear we fell short in your case, and I apologize for any inconvenience this may have caused. We value your feedback and will use it to improve our services. If there's anything specific you'd like us to address or if you need further assistance, please don't hesitate to reach out. We're here to help and make things right for you.

Thumbnail of user neemam5
1 review
0 helpful votes
August 15th, 2021
Verified purchase

Great turnaround and well written. What ever I asked for, it appeared in to my writing request.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

We're hapy to hear that you hit the mark fot you, that's the best compliment that we can get!

Thumbnail of user angiem564
1 review
0 helpful votes
April 10th, 2024

Do not recommend it. They charged me and they didn't do the job, Very unprofessional, keep yourself away from trouble, and do not recommend it. Your request will be on auction for many days until they charge you and after they block you. Do not recommend, scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hey Angie! I'm really sorry for any inconvenience you've experienced. Regarding the partial payment option, it's important to note that accounts are automatically blocked if the second payment isn't made on time. However, this shouldn't affect the completion of your project. If you're facing any issues or need assistance, please reach out to our support team. We're here to ensure everything is resolved to your satisfaction.

Thumbnail of user patrickm1487
1 review
0 helpful votes
November 30th, 2021
Verified purchase

Very happy with my finished product and requesting help with another assignment.

Reason I chose this business:

I need help

Quality
Thumbnail of user harryq146
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Poor response. Cancelled but the writer convinced me to give her anouther change. Bad dcecision on my part.

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hello Harry! I'm really sorry to hear about your experience. We never want our users to feel like they've been let down or misled. If you're ever feeling uncertain or dissatisfied, please don't hesitate to reach out to us directly. We're here to help and ensure you have a positive experience. If there's anything specific you'd like to discuss or address, please let us know. We're committed to making things right for you!

Thumbnail of user megans829
1 review
0 helpful votes
January 16th, 2022
Verified purchase

Amazing! I have never used a service like this before and was very sceptical and nervous. However. Lagana did not disappoint. Excellent communication from start to finish. Made me feel comfortable and relaxed and completed my essay in a timely manner as promised. Did everything I asked. Thank. You

Reason I chose this business:

I was really struggling with the deadline due to personal circumstances. I didn't want to fail the module or have to do it at a later date.

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Thank you for your great review, Megan! We highly appreciate you taking the time to share your opinion and experience!

We're always thrilled to help!

Best,
Studybay Team

Thumbnail of user meganw329
1 review
0 helpful votes
July 28th, 2021
Verified purchase

I received a zero on my outline due to lack of following instructions.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi there! We are deeply sorry for letting you down. This is undoubtedly a wake-up call for our quality team. This expert is permanently banned from the platform so that no other clients will be in the same position. As for the compensation, we reached out to you a few days ago; please check the messages. Thank you so much for your honesty.

Thumbnail of user jordant157
1 review
0 helpful votes
January 1st, 2022
Verified purchase

My expert didn't submit a complete, final draft of the essay I paid for.

Reason I chose this business:

I was referred, sadly.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hello, Jordan!
Thank you for taking the time and leaving your feedback. We are sorry we let you down, that must have been frustrating. Please contact us by email: support@studybay.com. We would be glad to sort things out for you!

Best of luck,
Studybay Team

Thumbnail of user esraam6
1 review
0 helpful votes
June 1st, 2022
Verified purchase

The writer didn't write the things that were linked to my orders that i told her

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hello there!
Thank you for taking the time and leaving your feedback. We are sorry we let you down, that must have been frustrating. As I see, your have already applied for a refund and your project is currently under recalculation. Please accept our apologies, we'll do our best to make it up for you! Also, we will pay closer attention to this author in the future to prevent such cases.

Thumbnail of user rw505
1 review
0 helpful votes
June 29th, 2021
Verified purchase

Excellent I always enjoy working with the expert. It

Reason I chose this business:

Continue work

Thumbnail of user danaen4
1 review
0 helpful votes
June 7th, 2023
Verified purchase

The expert I had used accepted the project without the knowledge of the subject. Even after numerous attempts of correcting with expert, project was still not completed

I haven’t heard anything from customer service including a withdrawal request

Reason I chose this business:

After reading good reviews

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi there! We'll make sure this person will have to prove his expertise once again before taking any more orders. So sorry about that, I promise we'll never let you down again! Please reach out to our support team, we'll be glad to help you with your refund :)

Thumbnail of user nicoles2656
1 review
0 helpful votes
May 1st, 2024
Verified purchase

Service fees are ridiculous however I keep using the service because the writer is very good and never disappoints! Eliana always produce quality on time work!

They are no help just give u automated verbatim statements

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hey Nicole! Thanks for sharing your thoughts with us. It's awesome to hear that Eliana always comes through with top-notch work on time. We totally get your frustration about the service fees, and we're working on ways to make them more reasonable. Your support means a lot to us, and if you ever have any suggestions or need assistance, just give us a shout!

Thumbnail of user jazminh4
1 review
1 helpful vote
March 23rd, 2020

A TOTAL SCAM. Overprice and they give you two options of payments, in one they offer the option of two installments- payment with a 10% discount ( DON'T GET THIS). You end up paying A LOT more without the discount. I wouldn't recommend, never on time and not worth the money (Paid 300 Canadian dollars and end up with a C)

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello! Thank you for using Studybay

Studybay is a huge platform that helps students with their assignments. We don't sell our users data and we don't place any ads on our website. That is why we take fee for using Studybay.

If you are not satisfied with quality of your work please contact our support team via support@studybay.com. Our support team will be glad to help you.

Thumbnail of user ja501
1 review
0 helpful votes
July 6th, 2021
Verified purchase

Communication was excellent and very effective, brilliant work

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thank you for the feedback! We are happy to hear you liked your experience. Yes, you can always easily communicate with the experts or with our Support Team if you want to make some changes in the paper. Can't wait to have you back!

Best regards,
Studybay Team

Thumbnail of user sherlyne2
1 review
0 helpful votes
April 9th, 2024
Verified purchase

It has been great working with Studybay. They are always ensuring that your specific needs are met and that you are satisfied with the outcome of their delivery.

Great! The individual did everything possible to give a positive response to my issue.

Reason I chose this business:

I chose Studybay because they are efficient, friendly, and on-time.

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience working with Studybay. Ensuring your satisfaction and meeting your specific needs is our top priority, and it's fantastic to know that we've delivered on that for you. We truly appreciate your feedback and your trust in us. If you ever need anything in the future, just let us know. We're here to help!

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From the business

Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.

That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.

Business History

From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.

Company Representative

Thumbnail of user ashleyb105
Nia B.
Senior Support Manager
Typically responds within 29 days

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3.9
769 reviews
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