Stub

DO NOT BUY FROM THIS WEBSITE ITS A SCAM … I never got my tickets very disappointed… got an Email 30 min before the event that it was cancel horrible experience never got my money back! DO NOT TRUST THIS!

Bought Andre Bocelli concert tickets for Febuary in NY City. Bocelli
Cancels concert due to laryngitis. I spent over $5000 in hotel, airline tickets, ground transportation and meals. Stubhub would not refund money. They said if he reschedules that I would have to use the tickets. But if it cancels they will refund my money. Bocelli reschedules
For April 20th. Metropolitan Opera House says that due to the Corona virus pandemic they have closed the opera house for the rest of the season. I contacted Stubhub one more time and they still refuse to refund my money

While they cost a little more then most ticket sites I loved that I had no worries when it comes to them!

Stay away from Stub.com! (aka: mytickettracker.com) I learned a lesson the hard way: I lost over $500 on bogus tickets! Was turned away at the door of Radio City Music Hall because someone else had entered with same ticket numbers. I immediately called Stub.com's "customer service" who told me to get a written statement from Radio City that I was denied entry, in order to fulfill the requirements of their "100% refund" policy. Radio City (Madison Square Garden) will NOT help you if you bought tickets from anybody but ticketmaster. So 100% guarantee is useless! People on the phone know this and probably laugh at you going through hoops trying to get a denial letter. Now I have to fight with my credit card company. I promised Stub.com further action if they didn't answer my emails, so here I am. Beware! Use another ticket vendor and save yourself the aggravation.

Worst place to buy tickets from. Very unprofessional team. Be aware that they do not give any refunds if the show is reschedule.

Difficult to get all emails and still not have any idea how to finally get the tickets that were purchased not being able to figure out what are junk emails and real emails