The company exhibits a mixed reputation based on customer feedback. Positive sentiments highlight successful order fulfillment and satisfactory communication for some customers, indicating a reliable service experience. However, significant concerns arise regarding delays in shipping and a lack of responsive customer support, with multiple customers expressing frustration over unaddressed inquiries. This pattern suggests a need for improved logistics management and enhanced customer service protocols to address complaints effectively. Overall, while there are instances of customer satisfaction, the prevailing issues with order fulfillment and communication could undermine the company's credibility and customer loyalty.
This summary is generated by AI, based on text from customer reviews
Bestelling gepaatst, maar reageren nergens op. 3 keer een mail gestuurd. Doe maar geen bestelling plaatsen bij deze oplichters.
On 05/12 I placed an order, confirmed in payment, and in theory sent, with tracking number, it has not yet left the transport company of origin and the company ignores whether or not it has arrived, blaming the transport company and wanting it to the client wakes up so that HIS shipment arrives. As of today 07/04 ni has arrived and the company's response is the same, NONE I feel very very cheated
Danke, ich habe meine Bestellung erhalten, sie war neutral verpackt. Die Kommunikation lief problemlos. Alles wurde per email vereinbart. Die Versandzeit betrug 8 Tage. Bezahlt habe ich per Überweisung. Ich bin zufrieden und würde nochmal bestellen.