• Star City Games

Star City Games

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Overview

Star City Games has a rating of 2.9 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Star City Games most frequently mention customer service problems. Star City Games ranks 63rd among Games sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Good price, they keep cards in stock, but horrible customer service.
  • I will NEVER order cards from Star City Games ever again:
How would you rate Star City Games?
Top Positive Review

“I would never use a different site to buy MTG cards.”

Owen H.
10/17/21

Star City Games is literally perfect. They have a great inventory, great prices, great reputation, great card conditions (when they say 'near mint' it is literally perfect), and you can ensure all your cards will be real. What really does it for me though is the shipping time. Holy sh*t I order something on a Wednesday and it comes in Friday morning, and that's when I select the cheapest shipping option. I live on the opposite side of the country. I genuinely have no idea how this is even possible.

Top Critical Review

“Indy 2022”

Kathleen H.
4/3/22

Melee needs work. Floor judges were confused. Terrible experience in Indy. I've been to dozens of events and I have never experienced anything like this. The head judge was power on a trip. Overruling floor judges that made calls and owned their mistakes. I will no longer support a company unwilling to adapt or admit their program needed work.

Reviews (27)

Rating

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Reviews that mention popular keywords

customer service (4) cards (11)
Thumbnail of user owenh91
1 review
0 helpful votes
October 17th, 2021
Verified purchase

Star City Games is literally perfect. They have a great inventory, great prices, great reputation, great card conditions (when they say 'near mint' it is literally perfect), and you can ensure all your cards will be real. What really does it for me though is the shipping time. Holy sh*t I order something on a Wednesday and it comes in Friday morning, and that's when I select the cheapest shipping option. I live on the opposite side of the country.

I genuinely have no idea how this is even possible.

Thumbnail of user crystalw340
1 review
0 helpful votes
September 23rd, 2020

I ordered items from StarCity games September 6,2020 and received my items Spetember 21,2020 I was very impressed with the speed of the shipment as the shipment was international, them being based is the USA and having items shipped to Canada. Prices on products were very fair and I was able to get these items cheaper than other sites despite the difference between USD and CAD. Items I ordered I was also not able to find anywhere else of the web. Overall very impressed, will definitely order from them again and would encourage friends and family to do the same!

Thumbnail of user zungf
4 reviews
0 helpful votes
February 16th, 2022

Card games are the best entertainment for me after a hard day. I play lots of card games starting from poker with my friends, ending with heartstone with people from the whole world. I can't understand why I like card games, but I know that this is the most attractive thing in my life. I recently decided to try something new for me and actually found this website. There are plenty of games here and I even tried couple of ones. Basically, everything is okay, there are no issues at all, at leasy I haven't faced yet. I hope I will never face issues here because I adore this service. Strongly recommend to all those who are addicted to card games.

Thumbnail of user dylans103
1 review
0 helpful votes
September 16th, 2019

Customer service was fantastic and the process for selling to Starcitygames is super clear. They give very fair prices for cards, that said expect between 10%-20% discount on the total you expect as they are quite strict on their grading. I have also purchased from them before. The prices were fair, the parcel well packed and the quality of the items great.

Thumbnail of user toddm33
1 review
1 helpful vote
August 19th, 2019

Just began collecting MTG and found my way to SCG website. Pricing seemed fair and so I set up my account and placed a test order. I ordered 7 old, but inexpensive, cards and chose standard shipping. I received the order 5 days later and was very pleased. Order was well packaged and all the cards appear to be in NM condition... even though one of the cards was listed as being Lightly Played condition. I am personally very pleased with how everything went with this order. Also... I should note that I did receive
An email with a tracking number when the order shipped.

Service
Value
Shipping
Quality
Thumbnail of user ignaciop7
1 review
1 helpful vote
May 10th, 2019

I ordered about 120 cheap cards (like $0,15 to $0.5 each) to Chile. The shipment was fast (USPS International Priority Airmail, around 10$) and the packaging incredible, it resisted Chile Post's savagery flawlessly.

Thumbnail of user tonya227
2 reviews
0 helpful votes
September 12th, 2019

I had a nice experience with this company. My order arrived in two days and I didn't even pay any extra money. Actually it wasn't an urgent order but was a pleasant surprise. Thanks a lot!

Thumbnail of user liamn11
1 review
0 helpful votes
December 29th, 2018

I paid for the express shipping and it came within 2 days. 5 time ive bought from this place and not a single problem. No damaged cards. Package was nice and secure. Deffinatly recommend

Thumbnail of user tinaj60
1 review
0 helpful votes
June 6th, 2017

I was very pleased with my experience when selling cards to the company. They replied promptly and even upgraded some of my cards that I had listed at SP to NM based on their assessed condition. I'm not used to such an honest experience with a company. I haven't purchased from them yet, but I'm looking forward to it!

Thumbnail of user andrews144
1 review
2 helpful votes
August 4th, 2015

I couldn't find a place to write a review on site, so the second best option I found was this. I just wanted to give a huge thank you to Amy and the customer service employees for working with me on my order. I placed a preorder for 2 Origins fat packs and was anticipating their arrival. Once the tracking showed it was delivered, the post office informed me that they delivered it to the wrong person, and effectively lost my package all together. I don't understand how that can happen but people make mistakes, and I was lucky enough to have Star City Customer Support to help me out. Thank you again for all the hard work you do, it is greatly appreciated and I plan on being a life time customer to your store.

Thumbnail of user mattb58
1 review
2 helpful votes
August 2nd, 2013

I was very pleased with their service. Items shipped right away, were received in good condition, and were expertly packed. I will definitely be shopping here again. Prices here are far better than local retail stores and they had good stock. They were missing just a couple items I wanted, but the vast majority of products I wanted they had plenty of.

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The Star City Game Center is the premier hobby gaming store in southwest Virginia!

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