1 review for StanleySteamer is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Ohio
41 reviews
270 helpful votes

A friend of mine had an emergency and needed their...
November 17, 2011

A friend of mine had an emergency and needed their apartment's carpet and sofa cleaned and deodorized. They asked me to help, so I called the local Stanley Steamer and had them go to the apartment and clean and deodorize it for them. I never used Stanley Steamer, so I used my friend as a guinea pig. My friend was so incredibly happy with the job that I decided I would give them a try.

My carpets are terrible. I have been out of commission for several months and have pets and kids that have all but destroyed the 5 year old carpet. I use a hoover steam cleaner and go over and over the carpet, but it still looks bad. I wanted to call the local Stanley Steamer, but I was really kind of hesitant to tell them the condition of the carpet and what I wanted.

I went to their website and it was really straight forward. You put your zip-code in and select from a pull down menu the rooms and/or furniture you want cleaned and the services you prefer. It totals it all up for you and allows you to schedule your own appointment by displaying a calendar with available dates and times. You don't need to pay anything until the work is complete. I simply scheduled the appointment and they called me to confirm a day or two later.

The website calculates the price for you on the spot. I didn't have a "Promo Code" and my searches on the internet proved futile. I thought the price was pretty good anyway, so I went ahead and scheduled the appointment. A couple days before Stanley Steamer came out, I received a coupon in the mail from one of those mailers like Valu-PAK. When Stanley Steamer came to my house, I gave them the coupon and they honored it with no questions asked.

They did a fantastic job. They move furniture for you; they just ask that you remove nick-knacks and lamps. They also elevate your furniture on little Styrofoam thingys to protect the furniture while the carpet drys. They were able to get everything up but two small spots. They tried hard, but they just wouldn't come up. They were able to drastically minimize the spots until they were "hardly visible." I didn't expect them to get-up half of what they did.

A two member team came out the my house. I gave them a tour of the places I wanted them to clean. I was afraid they would try and push more services or try and get me to do other areas of the house, but they didn't. A matter of fact, I asked them about additional services. They automatically paid special attention to the tough spots. It wasn't like they just ran their machine over it, they worked to get it clean. When they were done they recommended some cleaner. I said "No Thanks" and they said "okay." That was it.

I highly recommend Stanley Steamer. Their website will give you a quote and offer to schedule an appointment. You might want to use the website to get a quote and find your local Stanley Steamer; then you could call the local Stanley Steamer and try and get a better price. I think the web price is pretty good, but I have it on good authority that you can get a better price if you call your local Stanley Steamer.

Date of experience: November 17, 2011
Loading...