StageLightingStore.com
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StageLightingStore.comReviews 844

4.7

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StageLightingStore.com Reviews Summary

StageLightingStore.com has a rating of 4.7 stars from 844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StageLightingStore.com most frequently mention customer service, timely manner and top notch. StageLightingStore.com ranks 5th among Lighting sites.

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alan b.
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Product was as described
September 5, 2019

Product was as described. Shipping was satisfactory tim frame. However, I received no response from two phone calls and an email about my order. Even after expressing concern, there was NO response. Not good customer service

Date of experience: September 5, 2019
Ron D.
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A+++++
September 1, 2019

A+++++

Date of experience: September 1, 2019
Adam H.
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Great
August 30, 2019

Great

Date of experience: August 30, 2019
Jeff B.
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Love these guys and their competitive prices!
August 30, 2019

Love these guys and their competitive prices!

Date of experience: August 30, 2019
Sheila H.
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Great buy, shipping in timely manner
August 30, 2019

Great buy, shipping in timely manner

Date of experience: August 30, 2019
Andrew R.
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Prompt delivery well packaged and just what I needed.

Date of experience: August 26, 2019
Romar E.
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Painless process
August 26, 2019

Painless process.

Date of experience: August 26, 2019
Mtack F.
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Big thanks to the call center for helping me finding the perfect gels for my project, works great for our Purple themed night!

Date of experience: August 22, 2019
ED L.
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Good prices fast shipping thanks
August 22, 2019

Good prices fast shipping thanks

Date of experience: August 22, 2019
Jeff G.
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I had trouble initially with the "Add To Cart" buttons not working for me. Even changed to another browser and still would add to cart. After signing up and playing with it for a while, I finally got it added.

Date of experience: August 21, 2019
Jon S.
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Good!
August 19, 2019

Good!

Date of experience: August 19, 2019
Dirk C.
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Easy, Prompt
August 19, 2019

Easy, Prompt

Date of experience: August 19, 2019
Christopher H.
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Great experience here
August 18, 2019

Great experience here.

Date of experience: August 18, 2019
Kris K.
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Pleasure doing business
August 15, 2019

Pleasure doing business

Date of experience: August 15, 2019
TAYLOR T.
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Fast and good price
August 15, 2019

Fast and good price

Date of experience: August 15, 2019
Bill U.
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Easy shopping experience
August 15, 2019

Easy shopping experience.

Date of experience: August 15, 2019
jennifer m.
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The website was very glitchy and took a long time to make the order go
Through

Date of experience: August 13, 2019
Craig C.
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Your website is very user friendly
August 12, 2019

Your website is very user friendly. My purchasing experience was excellent!

Date of experience: August 12, 2019
Shirley S.
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Quick and easy to place an order!
August 11, 2019

Quick and easy to place an order!

Date of experience: August 11, 2019
Toby C.
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Tl;dr the shop is great on all the important things that matter, but there are some annoying nits with the cart software and high shipping prices.
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I got an email offer of a discount that expired in 72 hours, applied it, but didn't check out within 72 hours. When I came back to the cart, I still had the discount. I added one item, and the discount went away. I understand 72 hr limitation, but it's frustrating that one mistaken click can take the discount away. Site should enforce whatever policy you want fairly.

I tried to add $10 rush shipping to the order while on the Shopping Cart page and got a Javascript error box that popped up for 0.25sec then disappeared. I couldn't read it.

There is no clarity on when I can expect to receive the order, which I would use to know what shipping I have to pay for to get the arrival date I need. I think they'll provide clarity if you call them, but it's manual.

The shipping prices are higher than I would expect. The surprise at checkout always gives me some resentment.

Aside from these nits, the selection is excellent, the in-stock claims have always been truthful for me, the items arrive quickly, and they're responsive if you have problems or pre-sales questions.

Date of experience: August 11, 2019