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StageLightingStore.com has a rating of 4.7 stars from 844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StageLightingStore.com most frequently mention customer service, timely manner and top notch. StageLightingStore.com ranks 5th among Lighting sites.
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Product was as described. Shipping was satisfactory tim frame. However, I received no response from two phone calls and an email about my order. Even after expressing concern, there was NO response. Not good customer service
A+++++
Great
Love these guys and their competitive prices!
Great buy, shipping in timely manner
Prompt delivery well packaged and just what I needed.
Painless process.
Big thanks to the call center for helping me finding the perfect gels for my project, works great for our Purple themed night!
Good prices fast shipping thanks
I had trouble initially with the "Add To Cart" buttons not working for me. Even changed to another browser and still would add to cart. After signing up and playing with it for a while, I finally got it added.
Good!
Easy, Prompt
Great experience here.
Pleasure doing business
Fast and good price
Easy shopping experience.
The website was very glitchy and took a long time to make the order go
Through
Your website is very user friendly. My purchasing experience was excellent!
Quick and easy to place an order!
Tl;dr the shop is great on all the important things that matter, but there are some annoying nits with the cart software and high shipping prices.
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I got an email offer of a discount that expired in 72 hours, applied it, but didn't check out within 72 hours. When I came back to the cart, I still had the discount. I added one item, and the discount went away. I understand 72 hr limitation, but it's frustrating that one mistaken click can take the discount away. Site should enforce whatever policy you want fairly.
I tried to add $10 rush shipping to the order while on the Shopping Cart page and got a Javascript error box that popped up for 0.25sec then disappeared. I couldn't read it.
There is no clarity on when I can expect to receive the order, which I would use to know what shipping I have to pay for to get the arrival date I need. I think they'll provide clarity if you call them, but it's manual.
The shipping prices are higher than I would expect. The surprise at checkout always gives me some resentment.
Aside from these nits, the selection is excellent, the in-stock claims have always been truthful for me, the items arrive quickly, and they're responsive if you have problems or pre-sales questions.