business logo of Stacees

StaceesReviews 2,182

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.


+454
How would you rate Stacees?
grey star
grey star
grey star
grey star
grey star

Stacees Reviews Summary

The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
259
value
260
shipping
256
quality
255
This company responds to reviews on average within 1 day

Instant Feedback

22,083 reviews

We monitor reviews for authenticity

Iowa
1 review
2 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Share Review
Report Review

Satisfied order.
April 17, 2023

Great communication. Dress was beautiful with many compliments. Timely Shipping and matched what was ordered.

Date of experience: April 16, 2023
California
1 review
1 helpful vote
Follow Ashley-Marie M.
Unfollow Ashley-Marie M.
Share Review
Report Review

They went above and beyond
April 10, 2023

I ordered this dress for my wedding next May, and I will upload a better pictures when they are professionally taken, but I wanted to add this review so people would not be afraid to do order this dress if they like it. The color of my dress is peacock, and you don't really see it on most of the photos until you zoom in, but there are rhinestones on this dress. They went above and beyond for my dress. The customer service was absolutely awesome and I asked if I could customize the back with a corset lace up, which they accommodated with absolutely no problems. They also added pockets which I absolutely adore. The only thing I would say on this dress is that though we did customize it to my size, it did come out slightly large as we did not factor in the measurements for the corset. I would say that is more on me than them though, so if you ask for this feature take a few inches off the waist measurement so you get that corset look. The string were also plenty long, so we ended up doing a little tie around the waist with a small bow, which personally, I loved because it accented my hips and waist, without taking away from the dress. Will 100% order with this company again. I wish I was able to add the little video that we made of me walking up and down the hall.

Loading...
Loading...
+2
Date of experience: April 9, 2023