Overview
SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
I had entered the shipping address incorrectly and AJ was courteous and very helpful when it needed to be corrected.
Customer service representative handled my inquiry courteously and professionally and most importantly, followed up as promised in a timely manner.
Lauren was great! Thank you for your help and quick shipment. Love it and I know my husband will too!
I put my order in and was charged on December 16th and was told it would be delivered by January 8th. I received a call from someone working for the company about a week later but I couldn't answer so they left a message to return a call. I have called back many times since then but have always gotten a voice mail. The phone number on the website always says no one is available and the chat never has anyone available either. There is no email address and I can't get ahold of anyone in any way from this website/company. This is very disappointing as this is supposed to be a gift and I have no idea when or if I will ever get it. I will never shop with this company again and I caution anyone else to as well. I thought this was a legitimate company but now it just feels like I got scammed.
UPDATE!
After contacting my credit card company and filing a dispute against this website, Sports Memorabilia Senior Account Executive reached out to me via email about an hour later stating that the item I had purchased and been charged for on December 16th (27 days ago) and was supposed to receive on January 8th (3 days ago), was out of stock and that I could order a different product if I wanted to. 27 days and $322 dollars later and I can only get in contact with them after my credit card company reaches out to them! Terrible business terrible customer service and terrible people! No integrity whatsoever and I advise against anyone doing business with this company unless you want to lose your money and even worse your time!
AJ was extremely helpful in keeping me up to date with the status of my order. I will definitely be ordering again. Keep up the great work.
Kevin was great to work with and made my return simple and easy! Will definitely buy from them again!
Connie Hubbard in customer service was outstanding. She was professional, efficient, knowledgeable, and polite. A pleasure to work with.
Connie Hubbard was awesome! She personally went out of her way to provide truly outstanding service. Thank you Connie!
Kevin is a great person, he responds very fast and I'm happy with his and the company customer service.
I will return as a customer. Great communicator prompt service and excellent follow up. Pleasant voice and very helpful
Andrea Mendoza was very helpful and exceptionally prompt with all responses in regards to a returned and refunded order.
Alexis mariner was very helpful! Got my address fixed and I received my shipment with out any issue!
She was very helpful in finding a piece of memorabilia in time for my brother's birthday! Thanks! Jason
Andrea Mendoza solved my issues. In short order! She ROCKED IT! I would you them again! Thanks Andrea!
Christin turned a bad situation into a great experience. She rocks. I have to say no other person would do what she did for me!
Great customer service from Gloria who provided me with excellent customer service- thanks very much for your help! It's made my life a lot easier
Quick and excellent customer service from Shakira through live-chat to *******@FINLAND! I can really recommend and she was great! =)
She was very helpful in resolving my issue. I would recommend her customer service if you are having an issue that you need addressed.
- Visit Website
- Miramar, FL, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the order number, I have sent this to our support team to review and follow up with you. I deeply apologize for any delay.