“I ordered 3 jersey's from them”

I ordered 3 jersey's from them. I got a confirmation email that the payment had gone thru and they took it out of my account. After 2 weeks of not hearing anything else I got online with a rep and asked them when I could expect my order. After a 45 min conversation I was basically told that they didn't have the items I ordered and wanted to know what I wanted in replace of those. When I stated nothing that I wanted what I had ordered they told me they would have to cancel my order AND it would take at least a MONTH to get my money back! So they will have my money almost 2 months and I get no product! No happy AT ALL!