Spinner Army Reviews Summary
The company's reputation is polarized, with a significant divide in customer experiences. On one hand, some customers praise the product quality and express satisfaction with timely service and effective communication. Conversely, a substantial number of reviews highlight severe issues, including prolonged shipping delays, lack of order confirmations, and inadequate customer service. Many customers report difficulty reaching support and dissatisfaction with how complaints are handled, leading to feelings of frustration and mistrust. Overall, while there are commendable aspects regarding product quality, the persistent service failures and communication breakdowns significantly undermine the company's credibility.
This summary is generated by AI, based on text from customer reviews
They do not answer phone calls, emails, or their online chat. The site says it takes 3-5 business days to ship- more like 3-5 weeks. No confirmation of order, no receipt, and they sent the wrong item, which I guess I am stuck with since their is absolutely no customer service to speak of.
I ordered $150 worth of fidget spinners for our elementary school back in Oct 2017. My payment posted immediately. They STILL have NOT filled my order and will not respond to emails or voice mails. No one ever answers the phone either. They are basically stealing from children as the PTO of the school bought these.
So, I got my fidget spinners thanks to spinnerarmy.com. They are working great and price is so reasonable. Service and delivery is efficient and easy to contact with the company regarding any query and they response very quickly, within an hour. Overall I'm happy with their service and I Im really impressed would buy again more products from here in future. Highly recommended. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members