• SpeedyMags

Overview

SpeedyMags has a rating of 2.62 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SpeedyMags most frequently mention credit card, and year subscription problems. SpeedyMags ranks 209th among Magazines sites.

  • Service
    38
  • Value
    38
  • Shipping
    33
  • Returns
    19
  • Quality
    31

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
1
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What reviewers want you to know

Positive highlights

  • I've been in customer service my entire life and I appreciated the apology and quick resolution.

Critical highlights

No critical highlights yet

How would you rate SpeedyMags?
Top Positive Review

“I got a great price on National Enquirer.”

peter c.
4/28/22

I checked several options including the publisher and there was nothing for under $120 besides speedymags at $96.00. I seriously thought it wasnt a real offer and had to call in to make sure a real person would answer. Even then I was skeptical, but it came in 3 weeks flat so color me thrilled. This is where Im going for magazines from here on out. The website is kind of cheesy looking, so it threw me off, but its legit.

Top Critical Review

“Not-so-Speedy Never showed up”

Brian B.
7/19/21

My mom bought me a subscription as a Christmas gift in Dec 2020. As of 7/21 it still has not arrived despite multiple attempts to contact them and even their feeble responses saying it will ship. This is a horrible site, please don't waste your money or time here. I feel even worse that it was my mother's money and not my own. Thanks for nothing!

Reviews (103)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (29)
Thumbnail of user peterc1649
1 review
1 helpful vote
April 28th, 2022

I checked several options including the publisher and there was nothing for under $120 besides speedymags at $96.00. I seriously thought it wasnt a real offer and had to call in to make sure a real person would answer. Even then I was skeptical, but it came in 3 weeks flat so color me thrilled. This is where Im going for magazines from here on out. The website is kind of cheesy looking, so it threw me off, but its legit.

Tip for consumers:
Ask for John. Nice guy.

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Thumbnail of user arthurf266
1 review
1 helpful vote
March 14th, 2023

Had issues on my original review. Was NOT happy.

UPDATE: The company HAS contacted me, and made this right.

Thumbnail of user johnz1740
1 review
0 helpful votes
April 27th, 2024

They have Yet to Deliver my first edition of a magazine Over 4 weeks Later than promised.

Avoid doing business with these SCAM ARTISTS.

J

Tip for consumers:
Horrible Firm

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Thumbnail of user brianb2596
1 review
1 helpful vote
July 19th, 2021

My mom bought me a subscription as a Christmas gift in Dec 2020. As of 7/21 it still has not arrived despite multiple attempts to contact them and even their feeble responses saying it will ship. This is a horrible site, please don't waste your money or time here. I feel even worse that it was my mother's money and not my own. Thanks for nothing!

Tip for consumers:
Skip it!

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Thumbnail of user alexr1201
1 review
0 helpful votes
July 7th, 2022

I placed my order over 10 weeks ago and haven't received anything yet. I can find any help with my issue.
Update
I still haven't received my order, but after this review customer service was very quick to respond and help.

Update: the magazines finally showed up after 3 months+. If you aren't in a hurry or order things that you forget about, this is a great site for cheap magazines subscription.

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Thumbnail of user susanh2296
1 review
0 helpful votes
July 14th, 2021

Speedy has carried a subscription for me a number of years. Customer service has always been on top of renewal notices and they give me the best price bar none. John at Speedy was especially helpful today when I renewed my item. Give that man a raise!
Speedy has an incredible selection of magazines at great prices. Many design-it-yourself for magazine packages. Try it out. The only trouble is that you will not be able to decide.

Tip for consumers:
If you need help just call customer service at *******420 where a real, live person will speak with you. Amazing!

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Thumbnail of user ckaneski4
1 review
1 helpful vote
November 1st, 2023

On August 9,2023, I ordered the weekly magazine Woman's World through Speedy Mags because they had the best price available. There were initial problems with starting my subscription through the first clearinghouse that Speedy Mags was using. After I complained several times, Speedy Mags refunded my money and gave me a complementary subscription through a different clearinghouse to compensate for the delay. Nineteen weeks after my initial order I finally have my first issue!

Thumbnail of user lawrencef219
0 reviews
0 helpful votes
June 24th, 2022

One of the publications never started up so I called CS for help. I was treated extremely well with consideration and a no nonsense approach to make me whole. I certainly felt respected by the Customer Rep and he got back to me quickly. IMHO he demonstrated Superior Customer Service.

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Thumbnail of user paulw2035
1 review
0 helpful votes
April 20th, 2022

This was really easy and an overall pleasant experience. John was very nice on the phone and guided me step by step through my order. Im not the most computer literate person. Even writing this review is hard for me but i felt compelled to due to the excellent service.

Tip for consumers:
Definitely ask for john if you call in. He was wonderful.

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Thumbnail of user kostask29
1 review
0 helpful votes
April 1st, 2022

So this was a surprisingly good experience after years of horrible magazine companies. They actually answer when you call and they delivered relatively fast as the name would suggest.

Tip for consumers:
There’s no way I’d use another site for mags after this.

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Thumbnail of user gilberts149
1 review
0 helpful votes
June 4th, 2022

We had a subscription interruption issue. One two minute call to the SpeedyMags C/S phone and the delivery glitch was solved. WOW! No reason to use any other periodical subscription service.

Tip for consumers:
No reason to use anyone else!!!!!

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Thumbnail of user gehartb
2 reviews
0 helpful votes
July 2nd, 2022
• Updated review

After contacting SpeedyMags twice their customer service gave me a 100% refund and got the magazine to still give me a free subscription as well you could not want any better customer service than that. I also thank Sitejabber

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RIP OFF
June 14th, 2022
• Previous review

I ordered Farmhouse Mag from these people in January as a gift still have not received a copy have called them many time with excuse after excuse no Mag no refund, Just called them one last time suppose to hear from them by Friday June 17th.If I do not hear from them or a refund will be calling the credit card company and report FRAUD STAY AWAY FROM THESE PETTIFFOGING PEOPLE

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Thumbnail of user barbaraf2
4 reviews
7 helpful votes
April 8th, 2022

Ordered Technology Review Magazine 8/18/21 and paid $24.50 via credit card, Order #*******. When magazine not received in 3 months I emailed that the order zip code was incorrect and did not have apartment number. Jan 7,2022 email stated "I have submitted that changes as that was certainly the issue. It should be extended and begin arriving in the next 4-6 weeks." In response to my emails of 2/19/22 and 3/11/22 speedymags Support Team said in reply that the subscription would start soon. Latest inquiry in April received the following reply dated 4/7/22 " Hi Douglas,
Our clearing house is still looking into the delay. We will let you know as soon as we have a start date. Sorry for the long wait. Sincerely, The Support Team"
As of early April, I have still not received one copy and the company has my payment of $24.50 for over 6 months. Complaint with BBB is in process.

Tip for consumers:
Monitor provided start date. At first delay follow-up and keep a record of responses

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Shipping
Thumbnail of user poppymediboutiquet
1 review
0 helpful votes
June 4th, 2021

I own a medspa and use Speedymags for all of my waiting room subscriptions. They are by far the best value for the money and very reliable. Excellent customer service which is rare these days. You can actually speak to a human. Highly recommend.

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Thumbnail of user erikj124
1 review
0 helpful votes
December 15th, 2021

I got National Enquirer at a really low price. Extremely pleased to say the least. It only took 4 weeks to start coming too. Pretty cool.

Tip for consumers:
No tip needed. Easy site to navigate.

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Thumbnail of user lydiaw93
2 reviews
0 helpful votes
September 30th, 2021

Some prices excellent. Customer service tries really hard.
However, put in coupon on front end of website transaction--was not deducted. Turns out you have to put it in twice. Confusing.
Also, externally found coupons not always accepted. Web site goes along--but order never ACTUALLY filled. Refund prompt, however.

Thumbnail of user crystalc552
1 review
0 helpful votes
August 18th, 2021

Speedy Mags is the BEST. They were able to get me a great discount on my magazines. A price you can't beat. I rarely have an issue but when I do, the customer service Dept. Takes care of it right away. I'm very satisfied!

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Thumbnail of user jima857
2 reviews
1 helpful vote
March 7th, 2021

Ordered 11/22/2020. The printer said they got my order on February 5th! Not So Speedy says orders are delayed due to COVID, production!? I think it is because they did not get my order for 2-1/2 months after Not So Speedy was paid. First mag showed up March 6.3-1/2 months is TOO LONG.
POLICY: "we cannot refund orders more than 48 hours past the purchase date as we have already sent the order off to the publishers for the full term of service and cannot be refunded ourselves" -Conflicts with Publisher saying order was made on February 5th!

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Thumbnail of user tb329
1 review
0 helpful votes
June 17th, 2021

Great customer service. Love my magazines and they are hard to find in stores these days. This site makes it easy for me to order all at once. TY!

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Thumbnail of user carolb2285
1 review
1 helpful vote
September 28th, 2021

I ordered a 1 year subscription od Popular Science magazine for my grandson.He was to get it by 2/2021. NEVER got it!

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Thumbnail of user erikb254
1 review
0 helpful votes
May 26th, 2021

Subscribed to a magazine. Great customer service. I wish I would've done this sooner. You definitely won't regret it!

Thumbnail of user lancew134
1 review
1 helpful vote
November 25th, 2021

4 months and no magazine. Email and they promise your magazine is on it's way. I'll never order or tell anyone to

Tip for consumers:
DON'T USE THEM

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Thumbnail of user patriciah1823
1 review
0 helpful votes
July 29th, 2021

When I receive annual renewal notices for three publications I subscribe to, I spend some time online comparing prices offered by multiple services and wind up at SpeedyMags because their prices are the lowest. My renewals have always been processed timely, and this year I created an issue on one of my orders. The New/Renewal choice defaults to NEW and I forgot to change it to renewal. I noticed the mistake when I printed out my order and emailed SpeedyMags. They replied within two days that they had changed the order to Renewal with thanks for the order. I won't bother to price-check in future years. I'll stick with these folks!

Tip for consumers:
You can renew a personal and gift subscription in one order. An option to specify a different recipient for one or more pubs in the order is offered at checkout. I didn't realize this and created separate orders unnecessarily.

Thumbnail of user ludlowa
1 review
6 helpful votes
December 5th, 2015

I subscribed to a magazine through speedymags.com and became worried when, after 4 weeks, I had received nothing. No confirmation from publisher, no issues - nothing. I contacted speedymags by email and received a reply later that day saying "Subscriptions generally take anywhere from 6-8 weeks to begin arriving". Today, just short of 8 weeks from the day I ordered, I received my first issue; the label shows it is the first of my 1 year subscription. I was worried based upon the bad reviews others have left; but, in my case, I received a great price and the subscription started about when Speedymags customer service said it would. It would have been nice to receive something reassuring about the status during those 8 weeks.

Tip for consumers:
I used PayPal to pay for the subscription and was confident I would be refunded if the transaction went awry.

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Thumbnail of user kimo212
1 review
0 helpful votes
June 23rd, 2021

Pleased with my decision to order from Speedymags. They have a good selection of some hard to find magazines. When I called with a question, an actual person answered and was very helpful.

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From the business

Company Representative

Thumbnail of user yaakovh
jake h.
Typically does not respond to reviews

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