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SpaSalon.us has a rating of 4.5 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpaSalon.us most frequently mention customer service, pedicure chair, and free shipping. SpaSalon.us ranks 69th among Spas sites.
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Myself and my family member's salon have all purchased spa equipment from SpaSalon.us and we are all pleased with price, the quality and products available. The interest free time for payments is a BIG factor in our decision to purchase from SpaSalon.us for our equipment needs. I hope that people friendly part of Doing business never ends!
Do not buy from this website they do not send the product that you order then they call you and try to give you an alternative than you're waiting three weeks for them to ship it and then they don't ship it and then you ask for a refund and they charge me 30% restocking charge
I spent almost $6,000 with them! They took over a month to deliver it to me because they order it from other stores. When it got to me some of it was damaged (which is how I learned that it's a middle man company). They then had me get in contact with the actual suppliers. One of the suppliers was Hollywood nails & beauty supply. They fixed the issue very quickly by sending out replacements. I ordered another manicure table DIRECTLY from them since they were sending out replacements anyway. I received everything in about a week and a half! The other supplier, they didn't give me the name, but the # is *******634, they would not replace my nail dryer table that came with the marble AND wood cracked down the middle because it had been over 7 days! That dryer cost $705 PLUS S&H! So now I have to buy another one! Spasalon.us then tried to get me to BUY the replacement for $207 PLUS $300 Shipping! NEVER WILL I EVER SPEND THAT MUCH WITH A COMPANY WHO CANT GUARANTEE THEIR PRODUCTS WILL COME TO YOU UNDAMAGED! They are also hard to work with when you call them. A lot of transferring you to the next person!
Got ignored from spasalonus after they sent wrong orders. Just trying to have a reply. The owner should be more reliable to run a better business not just sold and hide.
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