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Sparklers.us has a rating of 4.8 stars from 3,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sparklers.us most frequently mention customer service, timely manner, and daughters wedding. Sparklers.us ranks 1st among Party Supplies sites.
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Box was opened upon delivery- probably UPS's fault. I didn't get the bonus promotional sparklers that were offered. Otherwise, I'm excited to use what I've got.
I purchased 4 of your sparklers as a trial run, looking for different fun options for parties in the future. Three of the sparklers would not light at all and the forth one was burned out even before the cake got to the table. I have contacted the company twice with no reply to either message. I wanted to let them know that their product did not work for us, I would have expected the professional courtesy of a reply...that's all! I have ruled out these sparklers for fun future party options.
I love the oversized sparklers I ordered, but I'm missing the number 10 I ordered. I emailed about it and have yet to receive a response. I will be happy to change my rating if my order is fixed.
The bucket arrived completely crushed and flat, as did the shipping box. The sparklers were fine but as of this moment, I'm still waiting to chat with someone and I've been waiting for 20 minutes with apparently the 1st spot in the queue. So we paid extra for the bucket, but it's completely unusable. We have a video of it, if necessary. I also tried calling but got no answer somehow?
Most of the sparklers were broken or bent. Some of the boxes were ripped and the sparklers were falling out. Luckily I ordered enough to make up for the broken ones but overall very disappointed with the amount of broken ones... it was an important occasion and if I didn't order enough then it would've been very depressing. However, thank you for offering express delivery, most of the other stores did not offer that.
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