• Southern Fried Chics

Southern Fried Chics

Is this your business?

Overview

Southern Fried Chics has a rating of 3.3 stars from 178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Southern Fried Chics most frequently mention customer service, high quality, and many compliments. Southern Fried Chics ranks 107th among Women's Clothing sites.

  • Service
    126
  • Value
    127
  • Shipping
    127
  • Returns
    63
  • Quality
    123
Positive reviews (last 12 months): 44.4%
Positive
4
Neutral
1
Negative
4
75
See all photos

What reviewers want you to know

Positive highlights

  • Amazing customer service and even better, quality products.

Critical highlights

No critical highlights yet

How would you rate Southern Fried Chics?
Top Positive Review

“Beautiful dress!”

Anna G.
1/22/24

Loved the dress. Zipper not so great kept getting caught with dress. Lots of compliments for sure would shop again from Southern Fried Chica!

Top Critical Review

“No Boots”

Tamiko K.
4/19/24

I ordered my boots on March 19th. I have not received them to date. I have called, left voicemails, emails and live chat. My next step is taking it to another level if I dont hear anything in a week. Liz Ross if youre reading this contact me. $25 spent on shipping and still no product. Think twice before you order from this Boutique! I wish I had!

Reviews (178)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39)
Thumbnail of user shortisweet72
1 review
0 helpful votes
January 22nd, 2024

Loved the dress. Zipper not so great kept getting caught with dress. Lots of compliments for sure would shop again from Southern Fried Chica!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tamikok
1 review
0 helpful votes
April 19th, 2024

I ordered my boots on March 19th. I have not received them to date. I have called, left voicemails, emails and live chat. My next step is taking it to another level if I dont hear anything in a week. Liz Ross if youre reading this contact me. $25 spent on shipping and still no product. Think twice before you order from this Boutique! I wish I had!

Service
Shipping
Thumbnail of user caseys411
1 review
1 helpful vote
March 1st, 2023
Verified purchase

These crazy ppke keep screwing up n blaming computer. Prob should check on that. Sending a sob story of your life doesn't change your business ethnics n it should! Guess some us tk responsible for mistakes, yes I own my own business so I do understand. But I would never say here's your refund, we marked up item n now you can go bk n purchase at higher price. Again lay of the self tanner n those selfie pics and maybe your brain can run a business! Funny how you hv zero return policy on any item you sale! That just shows you stand behind nothing you are putting into the public, shame shame ladies!

Service
Value
Shipping
Returns
Quality
Thumbnail of user debbiek346
2 reviews
0 helpful votes
October 22nd, 2023

I recently purchased the white dress accented with silver sequins. It is very flattering on as most of the dresses are from Southern Fried Chics. Their size guide is spot on too. Which you don't have with a lot of online businesses. I highly recommend this item.

Tip for consumers:
Sometimes the items are preordered so I think that’s why it takes some time to get the item. That was why I gave 3 stars on shipping.

Products used:
Dresses & boots. They have good sales at times so it’s worth getting emails or texts from them.

Service
Value
Shipping
Quality
Thumbnail of user kristinw331
1 review
0 helpful votes
January 4th, 2024

I received my stunning dress in plenty of time with no delivery issues for New Year's Eve. However the quality of the dress was very poor. Stitching was coming undone in several spots and some of the fringe rhinestones had come off. Much repair was needed before I wore it out.

Service
Value
Shipping
Quality
Thumbnail of user heathere359
2 reviews
0 helpful votes
January 27th, 2023
Verified purchase

I ordered a pair of earrings and a cute sequin rose gold and silver duster. It was sooo cute on. Today I'm rocking the earrings and they are a must have for every girls wardrobe! These would go with so many outfits!
I had questions about my order and Dylan was amazing, so helpful and gave a quick response. First time customer and a happy one! They're great!

Thumbnail of user tammyb1415
1 review
0 helpful votes
July 19th, 2023

I ordered a pair of boots from this company. I ordered a half size larger than I wear just to make sure I could wear them. I couldn't even get one one. So I immediately looked for how to return them. After jumping through hoops and requesting a simple return, and even being willing to eat a 20% restocking fee for a product that didn't work through no fault of my own, I was told my return was "rejected" without a reason. So $172.00 later I have a pair of poor quality boots that I can't wear.

Buyer beware. These chics are on the take.

Tip for consumers:
This business is only interested in selling, not serving customers. A brand new order that simply didn't fit and the return was "rejected" for shaky reasoning.

Products used:
Yall Need Dolly Denim Bootie by Dan Post

Service
Value
Shipping
Returns
Quality
Thumbnail of user marys5857
1 review
0 helpful votes
April 13th, 2023
Verified purchase

I got this bodysuit quickly from the time that it was ordered to delivered.
The "rosé all day" bodysuit fits great! I'm a 36DD and usually wear a size 10 to 12 or 30"- 31" for my pants size depending on the brand/comfort level and I purchased an extra large in this bodysuit. It's comfortable and I got so many compliments from strangers (men and women) saying how fabulous it was while we were out celebrating our wedding anniversary. My husband and multiple friends thought that it was a shirt they couldn't even tell it was a bodysuit.

Tip for consumers:
I’ve always had a great experience with Southern Fried Chic. Even whenever I was getting impatient with my pre-order stuff customer service has always been quick to get me some sort of answers or a timeline on when stuff will arrive at the warehouse. Overall, it is a great boutique that I will continue to order my gorgeous clothes from.

Products used:
I have purchased wedding reception dresses, bachelorette outfits, jackets/blazers, skirts, dusters, tshirts, blouses, pants, wedges, boots, party dresses, bodysuits, swimsuits, and cute car air fresheners from SFC.

Service
Value
Shipping
Quality
Thumbnail of user sailers
1 review
0 helpful votes
January 6th, 2023
Verified purchase

Like everyone else I was sucked into the ad for sequins for New Years I ordered the hot pink pants
They showed up days after New Years and the pants themselves are ok the fit is good but the sequins flip up snd look white overall the pants look cheaper than I was hoping
They are ok but not AMAZING as I had hoped

Products used:
I kept the pants

Service
Value
Shipping
Quality
Thumbnail of user princessn16
1 review
1 helpful vote
September 6th, 2023

The absolute worst experience! Ordered a t-shirt -- it did not come for weeks! They told me it was a special order so had to wait four weeks which I did. Still no t-shirt. Contacted customer service and got a snotty response about how their manufacturer was understaffed. Ordered on July 3rd...it finally arrived on September 5th...only after I filled a case with my credit card company...amazingly it shipped as soon as I did that. And it looks nothing like the picture. It is a super ugly color and the print screening is poor quality. I don't want to return it because all they only offer is store credit and I don't want anything more from this store. Beware...behind the beauty of the glitter and shine something ugly lurks with this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pennyr119
1 review
0 helpful votes
March 26th, 2021
Verified purchase

Do NOT order from this company if you can even call it that!
I have contacted my bank and I'm working on complaint for BBB.
It seems this sketchy site pulls what happened to me over quite often from the online reviews that I wish I had read.
I placed an order for two koozies. Only 30.00 or so. I get a confirmation box as soon as my card info was entered and notification that my confirmation number should arrive my email shortly. Only it never did. And neither did the product. But immediately I start getting text and instant messages on fb about giveaways. The money clears my bank the next day. Product never shows up. Can't get anyone on the phone. Finally I ask about my order on one of their live feeds. That gets an immediate "we were hacked" and you didn't order from us response...
So I go to the same link that the representative is responding to me from and it's exactly where I shopped for the two koozies that had advertised.
Suddenly all the instant messages were deleted on their end. But amazingly they have my phone number and text me about a discount. For a company that claims I didn't order from them yet took my money sure as hell had all my info and added me right to their mail and text list?
It's sketchy as hell and you can't get anyone on the phone. Glad it was only 30.00 for me but people shouldn't be allowed to get away with this.

Service
Value
Shipping
Thumbnail of user lisah3628
1 review
1 helpful vote
January 1st, 2023

Everything arrived in a very timely manner and the quality of my order is absolutely outstanding! Will highly recommend to friends of mine.

Thumbnail of user jessicae720
1 review
0 helpful votes
September 10th, 2021

My dress arrived very fast and it's beautiful and great quality, but the zipper gets stuck half way through and it's very hard to get it up or down from that point. It also runs on the small side!

Tip for consumers:
Dress sizes run small

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicas3458
1 review
0 helpful votes
April 13th, 2023

I ordered the neon lights shimmy me dress, and it's amazing for so many reasons. First of all, it's reversible; so there are options for your tator tots! The sequin detail is premium and sturdy, as I wore mine with my toddler to an Easter parade and it held up well! It's also the perfect length, not too short and above the knee. The weight of the dress also helps keep the dress from blowing up from the wind

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user evonned7
1 review
0 helpful votes
August 19th, 2023

I ordered 5 bling cups and they are absolutely beautiful. I've gotten many compliments on them and they keep drinks and ice for a long time. I was sad that only 2 cups came with straws I tried calling but I got voicemail and never got a return phone call to resolve the issue. I could use the same one for my cups but the others were gifts. I received my order very pr

Thumbnail of user suzya25
1 review
0 helpful votes
June 2nd, 2022

My first time buying boots from Southern Fried Chics, they are gorgeous and true to Size! Shipping was incredible fast! Would purchase again from them! Awesome ladies!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kerrik74
1 review
0 helpful votes
January 31st, 2022

Dress is beautiful!
A little disappointed there is a couple of black ink dots. Looks like from a pen. Afraid to wash it or try to get it out as it's being used as a wedding dress. So black dots will stay.
Overall the dress came quick and beautifully detailed

Service
Value
Shipping
Quality
Thumbnail of user brooklynb85
2 reviews
0 helpful votes
February 4th, 2022

As a tall (5' 11") plus size (size 16) woman sometimes it can be incredibly hard to find jeans that fit perfectly upon the first try on. Surprisingly enough these jeans are actually a little long on me I'm not sure if I've ever had jeans be long on me but I'm not sad about it that means they're great to wear with a little pair of heels. I love that the denim is a stretch material as it hugs all my curves beautifully! This was my first purchase through Southern Fried Chics and I can guarantee it will not be my last!

Products used:
Cheetah print Flared Jeans

Service
Value
Shipping
Returns
Quality
Thumbnail of user dinan8
1 review
4 helpful votes
October 2nd, 2018

Still waiting on an order from august. They do not follow up on emails. I was told I would get a shipping notice yesterday and didn't. No one answers the phone.

Thumbnail of user deannap48
2 reviews
3 helpful votes
February 24th, 2021

I ordered custom boots back in July almost $300 for the purchase. It stated it could it could take up to 90 days on the order, which I had no problem with. I started emailing for status shortly before because I was so excited to get them. Cherry stated because of Covid it will possibly take a little longer. Reached out monthly and found out that they my boots had never been ordered and I would have to cancel my order then reorder them. Because I didn't want to have to wait another 90+ days because they refused to expedite my order with it being their fault they offered my money back. I can't even get them to answer me regarding my refund. I will be seeking all matters legally, social media, BBB etc. I've bought several items from Southern Fried Chics and referred a lot of people to them. NEVER AGAIN!
GIVE ME MY MONEY BACK!

Deanna Pettit

Tip for consumers:
Don’t use them! They’re a rip off and won’t respond to my emails or refund me for $300 boots that I ordered for my wedding!

Products used:
I’ve bought several items

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleys934
1 review
3 helpful votes
February 23rd, 2021

They take forever and they also do not respond at all when you try to email them or call them or message them on social media. The only time they respond is if you threaten to get them in trouble

Tip for consumers:
Dont

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikkis415
1 review
0 helpful votes
June 13th, 2023
Verified purchase

I bought a 3x swimsuit and waited months before I received it. When I got it I was so excited to go to the beach but the suit wouldn't even go over my head. I wear a 1x-2x normally and it wouldn't even go over my head. My friend that is a size 9 couldn't even put it on. I contacted the company and they said "sorry sales are final" not any way to return it because it is intement apparel. Whi h I understand but 80 for a swimsuit that I can't wear is just ridiculous. DO NOT BUY ANYTHING FROM THIS STORE IF YOU ARE PLUS SIZED!

Tip for consumers:
Horrible service....over priced....swimsuit did not fit and I bought a 3x

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user cheyennej21
1 review
1 helpful vote
May 13th, 2022
Verified purchase

Even after sizing up from my normal size, the boots I purchased were still WAY too small. From the toes all the way to the heels. They were a sale item so no way to return them. I only have to wear them for a few hours in a wedding party, but still.

Tip for consumers:
SIZE WAYYY UP

Products used:
Boots

Value
Shipping
Quality
Thumbnail of user pamelak1025
1 review
0 helpful votes
July 9th, 2022
Verified purchase

Best customer service around! They truly appreciate their customers! Easy to use site and they always have sales! I have been following them on Facebook for years and they are always doing giveaways and interacting with their customers... it's like a big family! I uploaded a recent purchase and it shows how I got a 25% discount just from watching a Facebook live plus a $1.56 credit from my last purchase as my reward.

Tip for consumers:
Read the sizing charts and message them on Facebook if you need further assistance. they're highly responsive.

Products used:
All my items I use. Once I made a return and they issue store credit or trade for sizing. Only thing you don't get refunded for is shipping.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruthg510
1 review
4 helpful votes
January 6th, 2021
Verified purchase

I purchased in November never received anything my total was 168$ i emailed them the said id recive it in December never did, email again they put me on auto reply, i want a refund at this point there now ignoring my emails there the worst company Ive ever purchased from do not buy from them!

Tip for consumers:
Do not order from them the only people who get there things from them are the people who live near the company

Products used:
I never received anything!

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Southern Fried Chics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Southern Fried Chics?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business