We received our discus fish today. We ordered 3, one purple, one blue and one red. The purple was barely alive and died hrs later. Being new to owning these fish I wasn't aware so I emailed to let them know. Keith responded with a very condescending way. He talked to me like I was stupid. Here was part of his email "When you buy seeds, the packets have a picture of the plant, not the seed. You do not look now as you did as a toddler." When I read his smart-$#*! remark my blood boiled, I will not be ordering from them again.
Buyer beware. I purchased A 10 pack of discus. I put them in my tank and 2 days later every fish in my tank was dead. Do not buy from this terrible site. Trash trash trash
I placed an order for 3 discus. I received 2 sick discus and 1 bag of water! No joke. They refused to refund or replace the missing fish, were insanely rude and told me they refused to communicate. What kind of business is this?!
I placed a second order with different details to try and catch them out as I was not prepared for this on my first order. I wanted to be able to prove they were dodgy so no one else had to go through this. However I did receive the right amount of fish however one was DOA and the other died a few hours after. They did refund me this time but the shipping is more than the fish in most cases so I'm still out a lot of money and no fish.
0 out of 5 fish with this supplier. DO NOT BUY! Horrible people with $#*!ty service and sick fish. It's not worth the money to gamble.
I don't understand how business owners can get away with this.
I bought two Siam discus from these people a year ago, the fish came in heathy are are still doing well. This is the problem on the site it reads that the fish will get their full color at 5 or 6 inches, well mine are at least that and are still brown. I was new at keeping discus. I now have more experience and I now know I was deceived. Don't trust this company there are to many good honest discus breeders out here. Buy from someone who cares.
I ordered 4 discus. 3 were healthy and are doing well. A 4th was alive when it arrived, but was gaunt, had a sunken head, was lethargic, and was obviously ill well before being sent to me. The owner takes no responsibility for the quality of the fish he sends. I can't complain about the 3 good fish I received, but I paid for 4 good fish, not 3 good fish and and a fish that was not long for this world when it arrived.
This is a company owned by a man with a very low integrity level. I paid for overnight shipping and some how the fish didn't get put on the plane the day they should have. I contacted the owner when fish did not come on the UPS truck. He said "I do not have any update. They were packed with a 72 hour heat pack. If delivered tomorrow, they should be fine".
They show up the day after the expected day and we are both working till that evening the fish are ice cold and dead. I contact him again and tell him the results he tells me that we were not home when they were delivered so it is our fault the fish are dead.
I asked him to replace the fish and I would pay for overnight shipping and he tells me it is not happening because it was my fault.
We were home all day the day we were told they should have been delivered, so how is that my fault.
How do you remain in business knowingly you sell diseased fish with Keith HORRIBLY bullying potential customers? Seriously, the worst customer service I've ever endured. I can only assume I was refused and my at account thus being closed, only because I asked too many questions and my mother had some problems remitting payment at her first attempt to this "business". Keith became completely belligerent. Thank gawd too. He saved me from doing business with this shady "business" and possibly killing my current stock in my main tank. And yes, I DID turn this company into the BBB as well as warn others here! I am beyond livid!
I was so disappointed in this company and the man named Kevin that responded to my emails. I ordered 4 fish, 1 DOA and another died hours after arrival. I feel like it's not work spending all the money on shipping if the company is not willing to send replacement fish for free. The man KEVIN also told me that now that our business was done, I could look elsewhere and that my account was closed. How rude! I find it interesting that you can not write reviews for the company on their own website. RED FLAG RED FLAG! I should have researched more. That part was my fault. Don't ever buy from this company!
They do not use any blue/yellow stress liquid for shipment. One bag was leaking water. Peppered Discus. Discus were so stressed out, I thought they were dead at first. Luckily I had Seachem Stability at home to add stress coat to them.
I emailed them to let them know, and was told: Thanks for your feedback. No apology whatsoever.
Lost a customer.
My fish arrived very timely and I was quite happy, my fish didn't eat right away but I waited and watched them. I never witnessed them eating and I tried all different fish food. One by one they started dying, I only have 1 left out of 8 and this is all within a week.
All 10 fish I received were dead, UPS delivered them one day late and it was cold so obviously they were dead, I sent pictures with toothpick going though each of them and he said that "no refund because you send me individual pictures, not one picture with all of them in it" and he called me liar, he said exactly this "Stating that you did not read that part of the guarantee, when you have checked a box stating you did read it, does not change anything and means that you either were not truthful when you checked it or you are not being truthful now. ", I should have check reviews before here, by the way, none of these reviews in his web site. You can't put your review there..
HORRIBLE! Listen to all the bad reivews as the good ones are fake. These people dont care at all about the fish or the customer. I emailed them indicating that I was taking off work Friday for the fish. So they emailed saying that they would ship on Thursday. Instead they shipped on Wednesday and the fish sat in the post office for 18 extra hours. I picked them up Friday and the whole package stank. Two fish were long dead and they rest in very bad condition. I then contacted them and they told me that they would refund me 41 bucks IF I follow thier return policy. They included a link to the policy, but then immediately banned me from their site so I couldnt read it. Therefore I never got the refund. DO NOT USE THEM! They are awful scammers and will die when a truckload of dead discus crashed into them.
2 orders in a row shipped orders with fish missing and didn't let me know until after it shipped. This was his response when I asked to let me know about an incomplete order before shipping it to me and then deleted my account so I couldn't leave negative review or contact with a doa the following day with they arrived.
Cheap website should have been a warning! So happy my order didn't go through! Do not buy fish from this
Place! Horrible customer service! Rude and disrespectful!
Worst experience ever
A very bad customer service.
I ordered six discus fish, but one arrived very sick and died on day later, 5 others get sick and looks like they are going to die.
When I made the claim they indicated that they only cover DOA. No matter if a sick fish was shipped and subsequently die.
When I replied to them that Ill write a review on the page, they canceled my account, also deleting my order so I cannot make further claims. Very clever.
I do not recommend for anyone to make a purchase from this site. You will be wasting your money on fish that will end up dying in a few days.
Worst experience ever. They are a scam they don't stand behind their products. They sent me an email that my shipment will arrive next day and never received it. When I emailed them they completely shut me out and closed my account. I have ordered from them in the past and yes their discus do not look like other discus. In the event they survive they are stunted. I have purchased from their assortment and all but 1 survived. Its been over a year and it is a little bigger than a quarter in a 300 gallon with cardinals, and Cory's. Do yourself a favor buy from your local stores. You might think your getting a deal but you get what you pay for. They are just some thing fishy. BACK YARD BREEDERs TRYING TO BACK DOOR YOU.
I bought twice from them the first ones. Can and did good that is how the do it send good the first order. Then I order another time and several have a bacteria infection and it killed 600.00 worth of discus. So mad and upset should have listened to the reviews.
The seller sold me sick discus fish. I send him pics of them and he went on and on with excuses he never took responsibility.not a reliable seller. He will always blame the buyer for whatever problem with the order.
I have ordered several fish from them and one of my fish had fin fungus. We thought it to be natural coloring at first so I didn't email them about anything. After only being in the aquarium less than a week one has fin fungus and that was the natural looking spot or so I thought. I emailed him and I got the official rules back stating if the fish isn't dead at the doorstep then it isn't his problem. This aquarium was set up with exact PH/Amonium/temperature. This is the only fish with it. Just don't buy it doesn't matter if you are loyal customer to this knuckle head or not he could care less. All he wants is his money. Go to Discus Madness they are 10 times better in quality also.
Don't order from somethingphisy.com ever. This place has the ugliest shaped discus in stock. These are called grade F quality. The Asian discus separate A grade B grade discus because of the round body and discard the F grade, because they shapeless (football shape). Somethingphisy like businesses buy them in bulk at a heavily discounted price and sell it to unsuspected customers. In the end it is the customer that loses the money and left with ugly fish. Grade A and B are called competition discus. You are better off going to a well reputed place even if it is more money. You will be happy in the end.
Answer: It really depends on their health to start with. In my experience if they were all the same health I'd try for a bigger one first since the smaller ones seem to get sick first or stress the most when their is a problem. Anything smaller than 2" is also tough since the other fish (even discus) will bully them and stress them out.
SomethingsPhishy has a rating of 1.6 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SomethingsPhishy most frequently mention customer service, sick fish and next day. SomethingsPhishy ranks 29th among Fish Store sites.