6 reviews for SoftRock are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Florida
2 reviews
146 helpful votes

As the US economy further descends into state monopoly...
November 19, 2014

The US economy may yet be descending into state monopoly capitalism(SMC), and the mega-corporations that comprise it, they operate as political deities, having the capacity to materialize into earthly personae with human constitutional rights and no social responsibilities. I believe it's more emboldened now, lately raising its ugly head in the form of a Donald Trump candidacy for POTUS 2016.

Though I digress here, may I refer you to a breath of fresh air
http://caucus99percent.com/
For those who are tired of the mindless groups of Hillary cheer-leading and instead rally behind the one honest man who may be able to turn our good ship around.

But to return on a microeconomic level, this economy also generates entrenched and corrupt bureaucrats at state and local levels, all of whom are loyal ideologues to the SMC. To serve properly, these gov jobs pay more than private sector. While in the private sector itself, we see lesser forms of perverted economic activity, mere reflections from a gigantic oily and contaminated cesspool that is the essence of a SMC. Enter, stage right. softrock.org.

I had the misfortune of running into this business over a year ago (18 Nov. 2014), still operating under the legal name of SoftRock. It is constantly trolling for new workers to recruit into its obscure business model, to replace the previous hires exploited and discharged back into the dregs of corporate capitalism.

In their eyes, we the simple working class have always been considered as nothing more than disposable napkins, convenient commodities of capital. Used once, then tossed into some god-forsaken rubbish pile. Thus we tend to gravitate toward the Democratic Socialist programme.

It's understandable that some of us, with no embedded sense of altruism or allegiance to humanity, will join the ranks of the same class that exploits us. Never mind! Let them choose that life, ultimately to face reincarnation as a slug or slimy invertebrate. We will proceed to a more lofty goal.

Yes, there is no shortage of unemployed and under-employed human beings for it to exploit, as one of SoftRock's business managers, Ms. Joelle, admitted to me over the phone: There are many potential candidates to interview.

But after examining its website for a short time, I still could not determine exactly what kind of productive work it was involved in. Ms. Joelle was not very forthcoming, either. There were videos of people dressed up and celebrating in parties. A few persons playing ball games. Nothing about its real purpose. My best guess is that it was possibly a marketing agency, and building websites on the side. I've read some comments that it is actually a US-based call center which attempts to encourage persons to borrow money for higher education. So it must have some connections with usury or the student loan business.

A few words about me:

FYI I have an AA degree and 100 hrs. Of college credit, including upper level statistics and information systems from attending several colleges. I avoided student loan sharks before their claws would have maimed and scarred me for life. No work for all this education, it was your basic scam, and I gave up looking years ago. So I had to work for myself mowing lawns for the last 10 years. Supplement my time in maintaining yards with irrigation systems. I accept the job of doing this manual labor, but it is honest work that does not ever lay me off. For that reason, I will never be associated with a shadowy company like SoftRock.

Date of experience: November 19, 2014
Florida
1 review
28 helpful votes

Ok, let me write a more intelligent report on Softrock...
January 3, 2014

Ok, let me write a more intelligent report on Softrock than most others have. I, unlike 95% of most people writing these "reviews", have actually worked for Softrock.

Is it a SCAM?
Not necessarily.

Softrock does not scam anyone. Well, maybe their own employees, but not the public. People have wrote that they scam people into going back to school. Well let me ask this. What is wrong with someone going back to school? Letting them know that if they went back to school that they would get a better job. Is this scamming? I don't think so. If it was scamming people into getting more education, that would be fantastic. Lets also scam people into quitting smoking or scam people into eating healthy and losing weight.

We do help people get jobs by emailing them with a Job of the Day. Each day the system sends them a Job that matches their qualifications and interests. And ONLY if they are interested do we talk to them about going back to school.

Now I am not saying that this company is great or anything. They most certainly have their share of problems. For instance,

They require you to learn a huge script and be able to repeat it VERBATIM. I know a guy that missed literally one word and got fired. And it was something like replacing "of" instead of "for" or something like that. To be VERY familiar with the script is one thing, but to make everyone memorize something that is going to be right in front of them on the screen for every call is just stupid. And to be able to recite it verbatim with 100% accuracy is retarted. And it is a HUGE script.

In 'Boot Camp', what the call their training, you are paid a flat fee of $1000 for the two weeks. It is broken up into $400 for the first week and then $600 for the second week. And you're normally there from 7am - 7:30pm M-F. If you put that together that is less than $7/hour for the first week. (12.5 hours - 1 hour lunch x 5 days ÷ $400 = $6.95/hour). They do this in this way to make the most amount of money from you while paying you peanuts.

"Boot Camp" is nothing but you doing your job. You are on the phone with people. There is no real training. The first two days of Boot Camp you are in the classroom "learning". Honestly, the first two days is nothing but them blabbing their mouth about how awesome of a company they are while you study your script. No REAL training is given.

Then once you are actually working if you miss your numbers for a single day, you could be fired on the spot. I had a friend who exceeded his numbers M-F one week and Monday and Tuesday on the next week, but on Wednesday missed his numbers due to not a lot of calls coming in, and they fired him for it. That day he sometimes waited 45 minutes for a call to come in. I got fired for the exact same reason. I was always hitting or exceeding my numbers and one day (the day after a major holiday I might add) I missed my numbers (and barely). I was waiting for almost an hour between each call. And the next morning I get a tap on my shoulder during a call and asked to come in the office and was told to grab my things and I am fired. I asked why and the 'manager' stated "I don't have to give you a reason why. Now get your things and go". Then I demanded to know and all he said is "you missed your numbers yesterday".

That is another thing, their managers or terrible. Their only idea is to get rid of anyone that does not make their numbers. Why? Because they can. They hire so many people to work there that they don't need to worry about it. Don't forget, the fresh people in "training" don't get paid much. And there are ALWAYS a lot of people in 'training'. If they had a whole bunch of people who were there for a long time, they would have to be paying them a whole lot more.

And for those people that are there a while, they move them to other departments so they do not have to pay them their bonuses that they would have made in the call center. And if the person is good in the call center (and making a lot of money from bonuses) and doesn't want to move to another department, they will find a reason to get rid of them.

So like I said before, they are not scamming the public, they are scamming their employees.

I have more junk on this company but I really don't want to get into it anymore than what I have written. Hopefully anyone reading this will just not apply there.

I DO NOT recommend anyone to work for this company.

Date of experience: January 3, 2014
Florida
1 review
17 helpful votes

This is a little long, but I wanted to tell my experience...
July 21, 2012

This is a little long, but I wanted to tell my experience while working there:

While looking for jobs, I somehow came across this company, and not knowing anything about it, I went ahead and scheduled my own interview for a Manager In Training. I went in and filled out some paperwork, they took my picture, watched a video of how awesome it is to work there, then had my first initial interview. It was literally 7 minutes long. I was then invited to come to the second "discovery day" interview where you talk for 1 minute about yourself to some execs in the back while they take notes, then you get the "happy, it's great to work here" video that doesn't tell you anything about what people actually do.

After that, I came in for my 3rd interview which I was told I got the position. I started their "boot camp" the following Monday. Boot Camp is their way of determining how strong or weak you are. You could be cut at any time without any notice. I always feared getting that tap on the shoulder. It's 11 days of long hours, up 13 hours a day. The first day, a bit of a shock. We were showed how to use the phone system, then it was right to the phones.

Training was a joke and all the higher ups (except one) were smug and really didn't care about you, they only cared about the numbers you bring in. What I mean by that is you sit at cubicle with a computer and a headset, then wait for calls to come in. Once one does, you read what is exactly on the screen. You say you're a verification specialist with a predisposed website and your job is to verify the information the applicant entered to make sure it's acurate for the employer. Then by reading the script, you turn the conversation towards going back to school.

For each person that shows interest, you bring a certain about of money, depending on who you transfer the call to. Again, if you didn't maintain a high dollar amount, you'd be let go at any time. Of the 30 people who started, we had 8 left on the 10th day.

After boot camp you go to the next phase of training, User Interaction. It's basically 3 weeks of the same thing. On the phones, don't hit your goal for the week and you're done. It didn't feel right, constant pressure to transfer calls, people over your shoulder, and god forbid you make a mistake... I saw one guy get chewed out for walking into the room during my "discovery day," I think they were going to fire him, just for walking into the room. Anyhow, I quit when I realized this was wrong. I had a bad feeling from day one, I should have trusted that feeling.

Just stay away. This is not a company that cares about individuals. It's run by a convicted conman for doing the same thing with a modeling website (even using the same building) back in the 90's. Don't let the promises, good looking women, and nice building fool you.

Date of experience: July 21, 2012
Alabama
1 review
25 helpful votes

THIS COMPANY IS A SCAM STAY AWAY
June 26, 2012

THIS COMPANY IS A SCAM STAY AWAY

Date of experience: June 26, 2012
Florida
1 review
21 helpful votes

Stay away!
May 13, 2012

Stay away!

Date of experience: May 13, 2012
North Carolina
3 reviews
10 helpful votes

I get payed every 2 weeks and i love it!
September 25, 2011

I get payed every 2 weeks and i love it!

Date of experience: September 25, 2011
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6 reviews for SoftRock are not recommended