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SoAesthetic
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soaestheticshop.com
GB
1 review
6 helpful votes
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Waited about 8 weeks for delivery.
Item did not look like it did on the website.
Sizing too small.
Quality not great for the high price. The detail looks unconvincing.
Poorly stitched label which makes the item look like it's been made on the cheap.
Feel like I have been cheated as the website makes it seem like you are buying a high end product so you pay the high price. But in actual fact you wait two months for item to arrive just chucked in a bag with no return slip. Gutted. Hope I can make someone think before they waste their money too.

Date of experience: January 28, 2019
Florida
1 review
3 helpful votes
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Awful
May 14, 2019

Giving 1 star because I can't give zero stars. Ordered clothes for my daughter over a month ago. Never received the merchandise. Went back to the website to contact them & website was changed to say "Try Again Later". Have been checking back now for over a week & status remains unchanged. Buyer beware!

Date of experience: May 14, 2019
California
1 review
1 helpful vote
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The worst company by far
November 8, 2018

I order three items two shirts and a hoodie. One of the shirts and the hoodie took super long to come but eventually made it. And the one shirt never came through and the company got mad at me for not reporting anything sooner and said "they can't do anything about it". Their service was also completely useless and did not help me whatsoever with my missing shirt and refused to give me an exchange or refund. I wish I can give them a lower rating than one star and I will most likely never buy from them again. The worst company by far.

Date of experience: November 8, 2018
South Carolina
1 review
0 helpful votes
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Pretty terrible
November 15, 2019

Took 17 Business days to get to me. Clothes were not as advertised and feel fairly cheap.
I wouldn't recommend ordering anything, unless you want something that is too small, not labeled correctly, and cheap.

Date of experience: November 15, 2019
Michigan
1 review
8 helpful votes
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I ordered a XXL sweatshirt and when it arrived it was small, so small I don't think it would fit a 10 year old. I contacted them and they said they would send out the proper size. I had to send photos of measurements and everything. Waited 6 weeks and the replacement arrived, the same size as the first. I want my money back but now they stopped all communication. Do not order from here!

Date of experience: February 11, 2019
Indiana
1 review
0 helpful votes
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The shipping does take quite a while, but the items aren't coming from the US, so that is to be expected. I've been promoting for this shop for a while and they have good customer service, fairly quick replies, and the items are of quality. I've been satisfied with every purchase I've made from this store. Never had any missing items or issues with that. As long as you're willing to wait a bit, this store is great!

Date of experience: November 26, 2018
New Jersey
1 review
1 helpful vote
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It's okay
March 21, 2019

I have bought from this site twice and the first shipment came within two months, the clothes fit weirdly and weren't really comfortable for the price. The other shipment has not came yet even though it says it is fulfilled, and it has been a week. Maybe someone stole it but I have never had that problem in my apartment building before, and it has only been two weeks so I do not think it is here yet however it says my order is fulfilled. Anyways the clothes are cute but a bit uncomfortable other than the sweatshirt which fit perfectly on me and is very soft. The clothes are sturdy. But if you do not mind the long shipping and occasionally running into uncomfortable fabric then i suggest you buy some clothes from soaesthetic since the clothes are really cute.

Date of experience: March 21, 2019
Oklahoma
1 review
2 helpful votes
Follow TL H.
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Read their FB page, and other social media accounts. Poor quality if you actually receive your order. Most of the time you're given a bogus tracking number, and nothing arrives. Request a refund, and they ask you to wait. Then wait some more. They're just hoping you'll go away and stop asking for a refund. I'm not going away, and I will post warnings about this sham of a company anywhere I can. STAY AWAY FROM THIS "BUSINESS".

Date of experience: April 19, 2019
Maryland
1 review
0 helpful votes
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Idk why a lot of people say they are scammed. It takes about 1-7 business days to process your order and 2-3 weeks to ship. If it takes awhile they're not scamming you that's just the time states on their website. I ordered their Earth hoodie and I love it so much, it's super comfortable and I think it's really cute. From what I can tell their stuff is really high quality and worth the wait. Probably my favorite online store.

Date of experience: June 6, 2020
South Africa
1 review
11 helpful votes
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A SCAM!
June 30, 2018

I ordered items in bulk and some items came through. For the quality of the items, I could say it was overpriced. Now I buy at AliExpress for cheaper cause that's where they get their "supplies". Over 6 months later and 9-10 items amounting to $144 have not arrived and when I ask them about it or ask for a refund they blatantly ignore me. I found out that I had been scammed when I saw that I wasn't the only one that this was happening to. DO NOT BUY!

Date of experience: June 30, 2018
GB
1 review
3 helpful votes
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Poor delivery
December 18, 2018

This company is in China. They do not hold any stock. The delivery times are weeks and weeks & they cover themselves by refering you to their terms & conditions. We ordered 4 items one month ago. Two arrived ( one is the wrong size) & the other two have not arrived yet. In a country who is the second economy in the world, this is just diabolical. I decided NOT to return the wrong size item as i have no faith & do not wish to communicate with them again. ( Through they do respond to emails quickly) NEVER AGAIN. NOT A CREDIT TO CHINA.

Date of experience: December 18, 2018
Finland
2 reviews
4 helpful votes
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Just save your money!
February 22, 2019

Clothing bought from other retailers such as wish and aliexpress but sold for more expensive.the website aesthetic is good though. Items came, though a bit late.

Date of experience: February 22, 2019
Canada
1 review
7 helpful votes
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I was worried when I read the bad reviews after ordering but they either seem to be fake or were isolated incidents? I ordered the wrong size and emailed them about it and they very quickly replied back fixing it for me! I received my items about 10 days later and they were in amazing quality and in the size I wanted.

Please take these reviews with a grain of salt, even mine! Everyone will have different experiences and I've never heard of complaints except the ones here.

Date of experience: July 31, 2017
Texas
1 review
3 helpful votes
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This place is terrible!
January 17, 2020

I've been waiting for a necklace my husband got me and I'm reading now about scams and what not I've emailed them numerous times and these idiots havent gotten back to me do not buy from this company it's nothing but a joke and all they do is take your money never ever will I buy from them again better off ordering from SHEIN there awesome clothes fit and there there within a week.

Date of experience: January 17, 2020
Canada
1 review
7 helpful votes
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I waited for over 3 months for my items. I do not believe the positive reviews on their website. It is obviously bought or the owner wrote it on his own. Horrible customer service. Go elsewhere. Save yourself the hassle. I've warned you.

Date of experience: April 1, 2017
Texas
1 review
8 helpful votes
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Overpriced
February 9, 2018

I purchased the "pot of gold" shirt. It was around $30 ish with shipping included. The shipping took almost a month and a half (to the us) so i wasn't surprised about that. The shirt smelled absolutely rank whenever it came, but after i washed it that went away. However, it's horrible, very cheap quality and doesn't really look like the same material that the one in the picture was made of. I tried to leave a 2/5 star review on it TWICE and neither review has showed up. They only post reviews that are 4 stars or above it seems. Save your money and don't shop here.

Date of experience: February 9, 2018
Washington
1 review
2 helpful votes
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There's a reason they don't accept returns on their products! I ordered a large hoodie and when i got it, it was absolutely tiny on me (i'm 5'3 and thin), i couldn't even get it off once i had it on. The fit was really weird, with the arms and shoulders being way too tight but the stomach spilled out, and the whole hoodie was really short. It was made out of cheap material and super overpriced ($50 for something i would never get to wear). They don't accept returns so now i'm out $50 + shipping. All the five star reviews are completely fake! Don't buy any clothing from here!

Date of experience: April 10, 2018
Canada
1 review
3 helpful votes
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Very cheap quality
October 29, 2017

I spent fifty bucks on a hoody and it's pretty cheap material and also shrinks. I also bought a pair of socks and after wearing them once they got holes in them. It's too bad because I really like the style of their clothes they are just not worth the cost and sadly too cheaply made.

Date of experience: October 29, 2017
GB
1 review
0 helpful votes
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Uh-
May 29, 2019

All the shirts came and they were great but the jean's I got were really cheep and didn't fit, I also ordered jumpers but they never came, just buy somewhere else

Date of experience: May 29, 2019
GB
1 review
3 helpful votes
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Umm...
December 29, 2018

I bought pins from soaestheticshop and when the packaging came it had AliExpress on it which is such a let down. Wouldn't recommend and might as well buy from AliExpress.

Date of experience: December 29, 2018

Overview

SoAesthetic has a rating of 2.3 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. SoAesthetic ranks 4111th among Clothing sites.

service
5
value
5
shipping
5
returns
5
quality
5