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Overview

SoAesthetic has a rating of 2.28 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. SoAesthetic ranks 966th among Clothing Other sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    5
  • Quality
    5
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • However, their customer service is not good at all.
  • First of all, this site is merely a front for Aliexpress.
How would you rate SoAesthetic?
Top Positive Review

“I really like this place”

Alissa R.
6/8/20

Idk why a lot of people say they are scammed. It takes about 1-7 business days to process your order and 2-3 weeks to ship. If it takes awhile they're not scamming you that's just the time states on their website. I ordered their Earth hoodie and I love it so much, it's super comfortable and I think it's really cute. From what I can tell their stuff is really high quality and worth the wait. Probably my favorite online store.

Top Critical Review

“This place is terrible!”

Catrina W.
1/17/20

I've been waiting for a necklace my husband got me and I'm reading now about scams and what not I've emailed them numerous times and these idiots havent gotten back to me do not buy from this company it's nothing but a joke and all they do is take your money never ever will I buy from them again better off ordering from SHEIN there awesome clothes fit and there there within a week.

Reviews (47)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7) aliexpress (9)
Thumbnail of user catrinaw7
1 review
3 helpful votes
January 17th, 2020

I've been waiting for a necklace my husband got me and I'm reading now about scams and what not I've emailed them numerous times and these idiots havent gotten back to me do not buy from this company it's nothing but a joke and all they do is take your money never ever will I buy from them again better off ordering from SHEIN there awesome clothes fit and there there within a week.

Thumbnail of user laurak422
1 review
1 helpful vote
March 2nd, 2020

The item dont came, i will not get it back my money. I send two mail to give me back my money or anything and
Their response is just an excuse.

Thumbnail of user alissar22
1 review
0 helpful votes
June 8th, 2020

Idk why a lot of people say they are scammed. It takes about 1-7 business days to process your order and 2-3 weeks to ship. If it takes awhile they're not scamming you that's just the time states on their website. I ordered their Earth hoodie and I love it so much, it's super comfortable and I think it's really cute. From what I can tell their stuff is really high quality and worth the wait. Probably my favorite online store.

Thumbnail of user tlh2
1 review
2 helpful votes
April 19th, 2019

Read their FB page, and other social media accounts. Poor quality if you actually receive your order. Most of the time you're given a bogus tracking number, and nothing arrives. Request a refund, and they ask you to wait. Then wait some more. They're just hoping you'll go away and stop asking for a refund. I'm not going away, and I will post warnings about this sham of a company anywhere I can. STAY AWAY FROM THIS "BUSINESS".

Thumbnail of user tylerh203
1 review
0 helpful votes
November 15th, 2019

Took 17 Business days to get to me. Clothes were not as advertised and feel fairly cheap.
I wouldn't recommend ordering anything, unless you want something that is too small, not labeled correctly, and cheap.

Thumbnail of user susanm329
1 review
7 helpful votes
July 31st, 2017

I was worried when I read the bad reviews after ordering but they either seem to be fake or were isolated incidents? I ordered the wrong size and emailed them about it and they very quickly replied back fixing it for me! I received my items about 10 days later and they were in amazing quality and in the size I wanted.

Please take these reviews with a grain of salt, even mine! Everyone will have different experiences and I've never heard of complaints except the ones here.

Thumbnail of user vickit51
1 review
8 helpful votes
February 11th, 2019

I ordered a XXL sweatshirt and when it arrived it was small, so small I don't think it would fit a 10 year old. I contacted them and they said they would send out the proper size. I had to send photos of measurements and everything. Waited 6 weeks and the replacement arrived, the same size as the first. I want my money back but now they stopped all communication. Do not order from here!

Thumbnail of user rebeccaw223
1 review
6 helpful votes
January 28th, 2019

Waited about 8 weeks for delivery.
Item did not look like it did on the website.
Sizing too small.
Quality not great for the high price. The detail looks unconvincing.
Poorly stitched label which makes the item look like it's been made on the cheap.
Feel like I have been cheated as the website makes it seem like you are buying a high end product so you pay the high price. But in actual fact you wait two months for item to arrive just chucked in a bag with no return slip. Gutted. Hope I can make someone think before they waste their money too.

Thumbnail of user sagej3
1 review
0 helpful votes
November 27th, 2018

The shipping does take quite a while, but the items aren't coming from the US, so that is to be expected. I've been promoting for this shop for a while and they have good customer service, fairly quick replies, and the items are of quality. I've been satisfied with every purchase I've made from this store. Never had any missing items or issues with that. As long as you're willing to wait a bit, this store is great!

Thumbnail of user abbib1
5 reviews
1 helpful vote
September 2nd, 2017

When i got the backpack it smelled a strong chemical and after my hand smelled bad.
The quality was cute and nice but some of the fabric inside of the backpack was super thin. The good things was the shipping is faster then all of the other reviews, the backpack is SOOOOO cute (YOU CAN WASH OUT THE CHEMICAL SMELL)

Thumbnail of user sandrav43
1 review
3 helpful votes
March 30th, 2018

They have amazing customer service! They provided me tracking immediately once my order was shipped and it arrived in good condition. No complaints here.

Thumbnail of user zanelem3
1 review
11 helpful votes
June 30th, 2018

I ordered items in bulk and some items came through. For the quality of the items, I could say it was overpriced. Now I buy at AliExpress for cheaper cause that's where they get their "supplies". Over 6 months later and 9-10 items amounting to $144 have not arrived and when I ask them about it or ask for a refund they blatantly ignore me. I found out that I had been scammed when I saw that I wasn't the only one that this was happening to. DO NOT BUY!

Thumbnail of user andreaa134
1 review
6 helpful votes
August 8th, 2018

If you buy an item from soaesthetic shop, make sure to use my code of "xoandrea" to get a 10% discount on any purchase! (:

Thumbnail of user satuk2
2 reviews
4 helpful votes
February 22nd, 2019

Clothing bought from other retailers such as wish and aliexpress but sold for more expensive.the website aesthetic is good though. Items came, though a bit late.

Thumbnail of user rebeccal181
1 review
1 helpful vote
November 8th, 2018

I order three items two shirts and a hoodie. One of the shirts and the hoodie took super long to come but eventually made it. And the one shirt never came through and the company got mad at me for not reporting anything sooner and said "they can't do anything about it". Their service was also completely useless and did not help me whatsoever with my missing shirt and refused to give me an exchange or refund. I wish I can give them a lower rating than one star and I will most likely never buy from them again. The worst company by far.

Thumbnail of user justinel10
1 review
2 helpful votes
August 26th, 2017

When i ordered my stuff, it came on time, and the quality was better than i expected. I thought it would feel cheap bu it had very good quality and the customer service is great too. There's also FREE WORLDWIDE shipping which is awesome. I really recommend it. If you order, use the discount code " stanbtsjimin " and you will get 10% off. :)

Thumbnail of user jobbaj
1 review
8 helpful votes
February 9th, 2018

I purchased the "pot of gold" shirt. It was around $30 ish with shipping included. The shipping took almost a month and a half (to the us) so i wasn't surprised about that. The shirt smelled absolutely rank whenever it came, but after i washed it that went away. However, it's horrible, very cheap quality and doesn't really look like the same material that the one in the picture was made of. I tried to leave a 2/5 star review on it TWICE and neither review has showed up. They only post reviews that are 4 stars or above it seems. Save your money and don't shop here.

Thumbnail of user abbiel17
1 review
0 helpful votes
May 29th, 2019

All the shirts came and they were great but the jean's I got were really cheep and didn't fit, I also ordered jumpers but they never came, just buy somewhere else

Thumbnail of user kaew2
1 review
1 helpful vote
March 21st, 2019

I have bought from this site twice and the first shipment came within two months, the clothes fit weirdly and weren't really comfortable for the price. The other shipment has not came yet even though it says it is fulfilled, and it has been a week. Maybe someone stole it but I have never had that problem in my apartment building before, and it has only been two weeks so I do not think it is here yet however it says my order is fulfilled. Anyways the clothes are cute but a bit uncomfortable other than the sweatshirt which fit perfectly on me and is very soft. The clothes are sturdy. But if you do not mind the long shipping and occasionally running into uncomfortable fabric then i suggest you buy some clothes from soaesthetic since the clothes are really cute.

Thumbnail of user kellyt137
1 review
2 helpful votes
August 27th, 2018

The item came really late. The material of the t-shirt was stretchy and it did not look anything like the photo on their website. UGH.

Thumbnail of user tracyl176
1 review
3 helpful votes
May 14th, 2019

Giving 1 star because I can't give zero stars. Ordered clothes for my daughter over a month ago. Never received the merchandise. Went back to the website to contact them & website was changed to say "Try Again Later". Have been checking back now for over a week & status remains unchanged. Buyer beware!

Thumbnail of user laceyg11
1 review
3 helpful votes
December 29th, 2018

I bought pins from soaestheticshop and when the packaging came it had AliExpress on it which is such a let down. Wouldn't recommend and might as well buy from AliExpress.

Thumbnail of user cindyl184
1 review
22 helpful votes
May 13th, 2018

Theyre dropshipping things from AliExpress. When you buy something from SoAesthetic, they go AliExpress and buy the items with your address for a LOT cheaper. A lot of instagram shops are doing this.
Tip: if youre planning to buy something on soaestheticshop, take screenshot of that items and use image search the items on AliExpress. If you want to find cute clothings on AliExpress, just search Harajuku or ulzzang

Thumbnail of user zofias
1 review
6 helpful votes
April 19th, 2018

I bought a crop top, a belt and a bag. The crop top and belt were okay, the quality of it wasn't too bad and it looked excactly like the picture on the site. But the bag tho... it was awfull. Just terrible, worse than terrible. It looks like you're wearing a cloth on your back, the quality is awfull, like what the hell is this supposed to be?

Tip for consumers:
DON'T ORDER BAGS!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilj4
1 review
5 helpful votes
December 18th, 2017

I bought a hoodie, from the store.
And right after I already got the first sign, that I shouldn't have shopped here... I got a tracking number for china post.
I paid $40 for something that came from China, and on the package it literally said "value: 5USD"

The hoodie was also INSANELY small and broke, the first time I tried it on.
Stay away from this site as it is insanely overpriced and you get terrible chinese clothing, that is like 3 sizes too small.

Tip for consumers:
order three times the size ou usually wear. (be aware it is chinese and bad quality)

Value
Shipping
Returns
Quality

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About the business

We sell aesthetic, kawaii, pastel, daebak merchandise like clothing and accessories including KPOP items!

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