Here's my experience with Snvinyle: I placed an order for 2 items with Snvinyle.co.uk on the 09/09/2015 - not a lot of money, fortunately - £75 - £14.50 of which is SIGNED- FOR TRACKED INTERNATIONAL DELIVERY.
I immediately get an order confirmation which states 1 of the items is out of stock - restock in 7 - 10 days.
After 12 days without any news I ask for an update. Out of stock item won't be in for another 2 weeks. The owner of the company, Alexander Scott Nangle (his full name) proposes 2 alternatives which are in stock - I repeat, HE SAYS THEY ARE IN STOCK. One of the items proposed is almost £120 (almost 4 times the price of the item I'm waiting for) and the other is exactly half the price of the item - I ask him to send me 2 of these as a replacement ( I don't actually want or need these things, but I have already Googled his name and find the reviews left on him,) - he says they are in stock, at least I won't lose my money - right? WRONG!
Despite his assurances that he would "ship over the weekend" (it's friday) I don't receive a tracking number. I contact him by email on Monday, he replies with " Tracking number in next email" - LOL it seems emails are like buses for this clown.
48 hours later (wednesday) still no tracking number. I write again, this time asking for a full refund. I'm tired of his nonsense.
His reply: "Your order was shipped over the weekend will send a refund & get my carrier to return the goods"
'If it has shipped' I ask,' why no tracking number, and when can I expect to get my money refunded...?'
His reply: HI did send a email advising your order had been shipped i will reship the order today.
You may have noticed that what Scott Alex Nangle says doesn't make a lot of sense. He replies to emails, but not to the questions asked, very soon you realise you're just going round in circles... Feel like giving him the benefit of the doubt?
5 weeks after placing an order on his website I have received nothing other than lies, nonsensical excuses and bullsh! T - No products, no refund. Scott Alex Nangle has NEVER once apologised for the delays and mess ups with this order - and the imbecile continues to send me a news letter expecting me to buy his vinyl products... LOL
An Alexander Scott Nangle used to work for ALEX NANGLE (ELECTRICAL) LTD (the fathers company maybe?) but "resigned" in 2002.
A company called Scott Nangle Energy went belly up in the summer of 2015 ( possibly run by the same person as Snvinyl?;-)
Interesting, - and worrying fact, no information available on the internet about a company called Snvinyl,(nothing at Company House etc) which only seems to exist in the form of very negative reviews which started about 2 years ago and has developed a truly appalling reputation on internet review sites.
So what exactly are we dealing with here?
A liar? Yes definately. He has lied to me repeatedly, and I can prove it
A thief? Well, he has my money, refuses to return it or send me the items that I paid for.He also refuses to give any logical explanation for what has happened. So it would appear that he has indeed stolen my money.And I can prove it.
A self serving, self centred lying imbecile incapable of running a company? Probably.
What can you do now to get your money back?
If you paid by Paypal: File a dispute.
If you paid by bank card: Do a chargeback - operates in many countries, info on internet. It's fraud and your card company will refund your money.
Paid by transfer/cheque: Contact your bank, it's fraud and you MAY be able to get your money back.
These sort of business practices are nothing less than fraud and he needs to be punished. File a claim on this site: Actionfraud.police.uk (can be used by non UK residents as well)
If you were wise enough to look up his name before making a purchase on Snvinyl, well then I tip my hat to you.
You don't know how lucky you are.