• Snowshred

Snowshred

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Overview

Snowshred has a rating of 2.8 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Snowshred ranks 6th among Skiing sites.

  • Service
    20
  • Value
    20
  • Shipping
    20
  • Returns
    20
  • Quality
    20

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3

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51 reviews

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How would you rate Snowshred?
Top Positive Review

“Excellent customer service!”

Bonnie C.
7/22/22

Excellent company! Great snow jackets and good discount codes always available. Returns very easy and hassle free. Refunds for mistaken or faulty items processed super quick. Great customer service. Highly recommend!

Top Critical Review

“I agree, the good reviews are definitely fake”

Alexandra C.
6/6/24

With a business like this, the thing about stuffing up a first order is the customer will never order again, which is a shame for this site given I shop for snow wear all the time. She won't accept returns and her shipping processes are dodgy. Avoid at all costs. Top marks for sending pictures of herself, though.

Reviews (94)

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customer service (23)
Thumbnail of user bonniey67
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Excellent company! Great snow jackets and good discount codes always available. Returns very easy and hassle free. Refunds for mistaken or faulty items processed super quick. Great customer service. Highly recommend!

Thumbnail of user amandac2136
1 review
1 helpful vote
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July 19th, 2022
Verified purchase

However, I also want to meet the ultimate performance experience while the style is beautiful. Therefore, I have not only bought a lot of ski clothes from independent ski brands.
Since their products are cost-effective and inexpensive, they are worth buying.

Thumbnail of user guillaumeg19
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Great goggles so far. Took them heli-boarding over the weekend and had the Sonar Red lens in on the sunny/partly cloudy day and switched over to the clear red lens for the snow storm we encountered in-bounds the next day. They were almost always fog free, and if some fog did start to form it vanished almost immediately. However, I'm curious to see how they perform while huffing and puffing on the skin track. So far I haven't been able to find many goggles that will keep from fogging while I'm out touring, so I usually wear sunglasses, but that's not always an option when it's snowy and windy.

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Thumbnail of user mikeb2874
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

I received the best customer service I have ever experienced. This simple application of such a high standard of service has guaranteed return business from myself. Oh and let's not forget the product, top quality merchandise. Thank you to everyone I dealt with.

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carlos N.
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details

Thumbnail of user heidih692
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Great deal, except I don't know what to expect. Customer service was great though, they were polite and responsive in a timely matter. I just wish I could see pictures of the actual jacket I'm buying instead of the stock for the product.

Thumbnail of user nickc843
Nick S.
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

I think the experience could be improved with providing much more detailed information about the clothing. You should at least tell people how tall the models are and what size they are wearing. Thank you!

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Thumbnail of user briv8
Bri B.
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Great quality for the price (not like North Face, Patagoina etc. etc.) - just check the waterproof and breathability technical scores against similarly priced items from these more well-known brands. Really cool designs too. What is there not to love?

Thumbnail of user daisya89
Daisy U.
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

The outfits are reasonably priced and the quality is good in general, the shipping is good as well. I get lots of compliments on my skiing outfits. I have been purchasing for about a year now. No dissatisfaction with this lady.

Thumbnail of user glenng317
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

I called customer service to see if you offer a first time shopper discount. I am not familiar with your business and think it is too bad you do not, like most companies do. It seems you have some great products.

Thumbnail of user alexw1067
Alex H.
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

If you read reviews and check items size chart you will be ok. All sizes vary. Iv been happy with everything ordered and if there has been a delay I contact customer service and submit a ticket. They get back to Me with in a day and are always helpful.

Thumbnail of user jakeb342
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Have not been skiing in years and need many things. Was able to purchase clothing for myself as well as my husband.
The RIVI ski pants I purchased are of good quality and great price, but may have to return them as they don't seem to fit right.

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Thumbnail of user lukes343
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

I bought snow pants that turned out to be too big so I returned them and got a smaller pair with a matching jacket. My new order arrived, fit perfectly and it's excellent quality. I hadn't received a refund yet so i emailed them asking about it. They responded immediately and gave me an early refund. Top notch customer service!

Thumbnail of user davidw5483
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

My order took a little longer than I expected but everything was in alright when I received my package. The customer service kept me updated on the status of my package and I really appreciate that & would highly recommend.

Thumbnail of user jennf139
Jenn K.
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

I ordered the pile fleece sweater for women in xs which is my usual size, but it fits super big on me. The material tho is super comfortable, soft and warm. The customer service is also really good and kind.

Thumbnail of user jof186
1 review
1 helpful vote
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August 7th, 2022
Verified purchase

I am from the US and received my package on the 10th business day after placing my order. There was a long pause in shipping updates, at one point not seeing anything for over a week time.
Nonetheless, I was pleased to get the correct products and in the sizes that I ordered them. The colors and patterns matched the pictures very accurately for all items; I would say they are the same.

Thumbnail of user karinp65
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

Amazing customer service and the product is also very good for the price! I've ordered multiple times and haven't had any issues yet! Quick process and the staff are lightening quick at sorting any issues/questions you may have! 10/10!

Thumbnail of user emmyp10
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

My son and I are just getting started and I had no idea what to buy. Through email I worked with Todd and he was very helpful and knowledgeable. I ended up following pretty much his full recommendation.

Thumbnail of user mariamm73
Mariam D.
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Decent selection at a great price, navigation is pretty straight forward and checkout is a breeze. Got my stuff quickly and had to return a few items. The return process was pretty easy (though I'm still waiting for the refund :)

Thumbnail of user grantr132
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Was skeptical because was recently scammed by another website that had great prices and found an item I wanted on sale. Read reviews before ordering and was impressed. Item showed up a few days later exactly as ordered and what I wanted. Will order from again and highly recommended!

Thumbnail of user connorm280
Connor H.
1 review
2 helpful votes
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August 10th, 2022
Verified purchase

Snowshred is a great site for affordable ski clothes/accessories. If more people would read the reviews or description of the items they wouldn't have so many problems. I ordered over 5 items in my last order and only one jacket fits too big because I took a chance on ordering up a size. Customer service has always got back to me in a timely manner and resolved any issues I might have had. I would definitely suggest shopping.

Thumbnail of user jeffl1361
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

We didn't even feel the cold on us.
Bought these snow cargo pants not knowing if they'd do the job, but they surpassed expectation.
We went skiing, snowboarding and snowmobiling without feeling cold or moisture.

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Thumbnail of user lesleyr119
Lesley P.
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Snowshred is great! There are many different brands with reasonable prices to fit your budget. I purchased an RIVI snow pants couple of months ago and I am quite satisfied. I went to Ski couple of times in Winter and the quality substantiated its reputation, Also the website is easy to navigate. Order process is straightforward. Shipping updates are on time. Keep it up!

Thumbnail of user brucem979
Bruce K.
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

On checkout, after entering my address and seeing shipping options appear, I left and returned to the cart. My address stayed in the billing fields, but the shipping options refused to show and I had a very hard time getting them back.

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Thumbnail of user amyl1962
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

These people banned my zip code. Nobody in my zip code can buy from them. They say it is because there had been frauds in the past.
Who bans an entire zip code?
I had to get my purchase sent to a UPS store where they charged me $7 to pick up.
Update: Snowshred contacted me and they were actually nice. They gave me a discount on the purchase so they partially reimbursed me and they modified the shipment so I could receive the package at home. For that reason I am now changing the 1 star review to 3 star. The problem is that I had to put an awful review for them to take care, because the first lady did not pay any attention to me. Also they still have a huge problem with their website, it is ridiculous that they are banning entire zipcodes.

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From the business

Snowshred is the leading retail shop for winter sports gear & apparel. We collaborate with top snow sports brands in the industry and do what we love and selling what we love to ride.

The stylish life of skiing and snowboarding is a journey of discovery. Fashion always comes back around, and with our bold yet stylish designs we're happy to help you find the right outfit to hit the slopes in style. We are trying to break the design boundaries in winter sports, always chase the fashion, and create something fun that combine many new elements in our products, so you would feel more than just snow sporting but a new lifestyle.

We guarantee safe delivery of your products with the absolute best guaranteed backup service you’ll find anywhere in the industry. If you want to get rad, we've got what you're looking for.

Company Representative

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Richard W.
Typically does not respond to reviews

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