• Snap Kitchen

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Snap Kitchen has a rating of 3.67 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Snap Kitchen ranks 33rd among Meal Delivery sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Snap Kitchen?
Top Positive Review

“Highly recommend”

David Z.
8/5/20

Snap Kitchen made sure I ate properly and that took care of my body well. They did this by making sure I ate a well-balanced meal with the right nutrients. I drastically reduced eating too much than I should be or ordering so much of takeouts filled with oily carbs. This actually made me speed up my weight loss which I am so so happy about! Thank you for making me loose 25 pounds in 4 months!

Top Critical Review

“Abysmal customer service”

Susan S.
1/5/22

This company kept changing our delivery date for our first every box of meals (about 16 of them) and then found a delivery date which, to our surprise when we finally opened the box, was on the "consume by" date on the meal packages. We tasted two of them since they arrived on the date of doom and then had to toss the rest. Their error made us have to wait to decide whether we wanted to continue the service, but in the mean time they sent out a second box JUST BEFORE we got the first one. We do not want this service now, but they will refund only the first box even though their errors caused all these delays and a loss of our money on the second box. They are rigid about customer "care." They do NOT care about their customers. Don't give them a penny.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user britannyb
David Z.
1 review
1 helpful vote
August 5th, 2020

Snap Kitchen made sure I ate properly and that took care of my body well. They did this by making sure I ate a well-balanced meal with the right nutrients. I drastically reduced eating too much than I should be or ordering so much of takeouts filled with oily carbs. This actually made me speed up my weight loss which I am so so happy about! Thank you for making me loose 25 pounds in 4 months!

Thumbnail of user kyliex2
Mark C.
1 review
1 helpful vote
August 31st, 2020

I work a 13 hour shift daily from 6.30am to 7.30pm except on Sundays. After I go home, I have classes for 2 hours daily from 8.30 to 10.30 and therefore, my life is pretty busy. Because of this reason, I decided to try snap kitchen as I need to eat healthier. Their meal plans helps me stay more fit and not gain too many pounds and I am so grateful that they send me the meals on time!

Thumbnail of user laamag
Tony Q.
1 review
0 helpful votes
October 16th, 2020

My life and my body is thanking snap kitchen for what they did and my life has gotten so much better now. I loose weight in the right method now without starving or eating veggies all the time. Snap Kitchen makes sure I recieve a balanced meal with all the necessary nutrients. Thank u!

Thumbnail of user susans2923
2 reviews
0 helpful votes
January 5th, 2022

This company kept changing our delivery date for our first every box of meals (about 16 of them) and then found a delivery date which, to our surprise when we finally opened the box, was on the "consume by" date on the meal packages. We tasted two of them since they arrived on the date of doom and then had to toss the rest. Their error made us have to wait to decide whether we wanted to continue the service, but in the mean time they sent out a second box JUST BEFORE we got the first one. We do not want this service now, but they will refund only the first box even though their errors caused all these delays and a loss of our money on the second box. They are rigid about customer "care." They do NOT care about their customers. Don't give them a penny.

Tip for consumers:
Just avoid Snap Kitchen.

Products used:
We were new customers. We ordered about 16 of their meals, all of which arrived together on the "consume by" date. We tried two of them on the delivery/consume by date and had to toss the rest. When we reported this, the stingy company only refunded the spoiled food, but because the box had come to us SO late, we didn't have time to decide whether to continue to receive deliveries of the meals. They sent the second box BEFORE we actually received the first one. They refuse to refund that second box. Bad customer "care." Very inflexible and heartless and without genuine care for customers' experiences.

Service
Value
Shipping
Returns
Quality
Thumbnail of user austinv29
Maria E.
1 review
0 helpful votes
October 21st, 2020

My husband and I absolutely love the selection of food items and meals they offer with different plans to choose from too. The food tastes amazing, so fresh and yummy, and it is also super easy to heat up and can be done quickly. I usually have them for lunch and sometimes breakfast and so does my husband!

Thumbnail of user laurap164
3 reviews
0 helpful votes
December 6th, 2017

I usually go to the SNAP on Montrose in Houston - was really impressed with it when I was first introduced to it around 4 years ago - super healthy - super FRESH - then learned - weekends are a deadzone - Friday expiration day - so learned to come in sunday nite or Monday for freshest and most choices - yikes - yesterday - a Monday - lots of empty shelves with signs - same day expirations - I just got violently ill on a ground turkey pasta - I will NOT give them any more business - the clerk told me the "fresh" kitchen is in Ft. Worth. Wait. Whaaaat? #neveragain #snapisover

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Snap Kitchen?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Snap Kitchen?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business