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SmartCredit®

How would you rate SmartCredit®?
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Arizona
1 review
0 helpful votes
Follow a L.
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Smart Credit allowed me to view my credit report, advised me where my credit card utilization was, and I made a plan to pay down my credit cards. It told me what card to pay, when to pay it and also WHEN I could expect my score increase! Also I was able to communicate with my creditors and correct errors on my credit report and also I did debt negotiations directly with the creditors that I did owe to get those issues resolved. All with the action button! I would highly recommend this to anyone its very user friendly and very affordable

Date of experience: January 4, 2021
Rachelle A. SmartCredit® Rep
over a year old

Thank you for your review. We are happy to hear you had such great results with our services.

Louisiana
1 review
3 helpful votes
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My credit score was a 406 and the rent prices were killing me. Thanks to tyler andrews with total credit solutions and smart credit.com i now have a piece of mind and had found out my credit had been sold on the dark web from the experien breach and actually several others. Now i have my home iof my dreams, the damage is repaired, i have a dog, and i finally found a gf and can afford the thing i really want.

Date of experience: August 19, 2019
Florida
1 review
0 helpful votes
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Great service
March 21, 2023

Love the daily updates for my credit. Want to share this credit option with all my friends and family. Keep me updated on any changes

Date of experience: March 21, 2023
Rachelle A. SmartCredit® Rep
over a year old

Thank you so much for your positive review! We're thrilled to hear that you've been enjoying our daily credit updates feature. Our goal is to provide you with the most accurate and up-to-date information possible.

We're grateful for your enthusiasm to share this option with your friends and family. The more people we can help, the better!

Thank you once again for your kind words and support. We're glad to have you as a valued customer.

New York
1 review
0 helpful votes
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Recommend for all
August 4, 2021

It had been a great way to monitor what's going on across all 3 credit bureaus plus helpful tools to see exactly where I stand pertaining to my credit score.

Date of experience: August 4, 2021
Arkansas
1 review
0 helpful votes
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LEVELUP
June 30, 2021

I monitor my credit everyday checking for progress. I'm satisfied with the credit building options. Other platforms are not doing this. If there are its not as simple as smart credit.

Date of experience: June 30, 2021
California
1 review
4 helpful votes
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Good concept
April 18, 2021

The score master is a good tool to show how payment balanced can drastically improve your credit. The score builder doesn't look like it going to be effective because I keep getting letters from all the different debit collectors saying they can't do anything about my situation

Date of experience: March 19, 2021
Florida
5 reviews
28 helpful votes
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I signed up for a free trial subscription. Web site appeared well done. Submitted all of the information they requested. In retrospect I am now uncomfortable about
Having done that. I decided to cancel, after further reviewing what they could do for me. When I tried to cancel by Email, they said that I have to cancel by phone.
When I called, no one picked up after waiting a very long time. Frustrated and worried.

Date of experience: December 9, 2011
California
1 review
10 helpful votes
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Horrible
June 28, 2018

I contacted this company to be removed from their service in which I never signed up for, by far worst customer service, sounds like the agent was working from home, Audrey did not use active listening skills, she talked in circles telling me I did use their service. I asked if they were associated with wallet hub she stated she doesnt know because they have hundreds of affiliates. If I could give zero stars I would

Date of experience: June 28, 2018
Georgia
1 review
15 helpful votes
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Fraud
April 10, 2019

They sent me my credit scores Online and then I requested a copy of my scores from the credit bureau. And the scores smart credit had were actually almost 40 to 100 points different from what my scores actually were. I'm so upset I actually gave this company my personal information and access to my credit files. This company should be reported to the better business bureau for fraud. Do your own homework and check your own scores.

Date of experience: April 10, 2019
New Hampshire
1 review
2 helpful votes
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A bit expensive for the product
July 31, 2021

I enjoy being able to look at all 3 bureaus simultaneously but I feel like the cost is pricey. I shouldn't have to pay 20 dollars to update my report every time I want to see how changes I've made effect my credit.

SmartCredit® attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Massachusetts
2 reviews
13 helpful votes
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SCAM
January 10, 2014

SCAM. This company did the same to me... unable to cancel and wound up getting charged, despite efforts to cancel AND sending them email to cancel when unable to reach anyone. I'd suggest disputing the charges, as this company isn't legit as far as I can tell, or based on the inability to cancel.

Date of experience: January 10, 2014
Virginia
1 review
10 helpful votes
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They make it so hard to cancel you are likely to pay out 30 to 60 dollars before you get the account closed. Once you find the link (using google) to cancel the try to "up sell" you over 4 windows, while telling you all the great stuff you are missing by canceling their useless service. Once you get past the up sell, they tell you that you must call to cancel. After forever on hold the up sell starts again. I resorted to escalating emails, starting at "please cancel" and ending in "I am going to flag future charges as FRAUD". They cancelled finally. Stay away, even though Jean Chatzky's name is attached they are BAD BAD BAD.

Date of experience: April 5, 2016
Virginia
1 review
0 helpful votes
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Awesome
July 2, 2021

Smartcredit has helped me keep track of everything going on with my credit. I would recommend it to everyone who's interested in a fast and easy way to keep track of their scores.

Date of experience: July 2, 2021
Illinois
1 review
1 helpful vote
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I have been comparing smart credit with the other credit bureaus and it has been pretty accurate. I like to compare with the bureaus itself to make sure it is not any funny business going on.

Date of experience: June 19, 2020
Rachelle A. SmartCredit® Rep
over a year old

We are happy you have enjoy our website. Thank you for sharing your experience.

Utah
1 review
8 helpful votes
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Signed up for this bc it was highly recommended by another company that was funding me. Come to find out, I could've used any tool to check my scores and I see that they recommend smart credit bc they get a cut for everyone that they refer over. Smart credit said my equifax was 737 and when keybank pulls it, it was only a 680! I got denied not only by keybank but by many other banks I applied for. I was not happy at all. Also, when I signed up they charged me $29.95 twice! Once for signing up and another for the credit pull! Then this company kept pulling more and I was charged 2 more times so a total of 4 charges at $29.95 each! I called very furious and they did not refund anything and said it was my fault and their policy to not refund. They can go $#*! themselves! I'll never use them and only stick to these free ones since they all do the same thing and show the exact same scores as smart credit does. Honestly, the best way to know your scores is to sign up directly with each credit bureau. It is more expensive, but at least you'll have accurate scores so you know what you're working with before applying for loan(s).

-ryan

Date of experience: July 8, 2019
Georgia
1 review
1 helpful vote
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Great Comparison
December 29, 2020

I enjoy Smart Credit because it is easy to read and understand my credit report. They also provide me with useful tips that really help to increase my credit score

Date of experience: December 29, 2020
Rachelle A. SmartCredit® Rep
over a year old

Thank you for your review. We are glad you are enjoying your membership!

Florida
1 review
0 helpful votes
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Awesome Service
August 1, 2022

I have been with smart credit for almost 2 yrs. I am always alerted when there is a change to my credit report. It is very easy to navigate.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Paperwork
August 1, 2022

I love this program but I feel if I'm paying then you guys should do the paperwork to send to the agencies

Date of experience: August 1, 2022
Georgia
1 review
0 helpful votes
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I've been using SmartCredit for more than 8 months this experience is amazing the update, the report and all the informations you need it's fast and easy to get i highly recommend u to try this App

Date of experience: June 29, 2022
North Carolina
1 review
0 helpful votes
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Fabulous
February 2, 2021

Very great and awesome experience and hope everything works out with my credit of going up and reaching points so i will be able to purchase a home!

Date of experience: February 2, 2021

Overview

SmartCredit® has a rating of 3.8 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCredit® most frequently mention and great experience. SmartCredit® ranks 3rd among Credit Reports sites.

service
2
value
2
shipping
1
returns
1
quality
2