SmartBox
Overview
SmartBox has a rating of 4.2 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartBox most frequently mention and customer service. SmartBox ranks 19th among Personalized Gifts sites.
service
5
This company responds to reviews on average within 7 days
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230 reviews
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Florida 1 review 0 helpful votes
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Great customer service
February 7, 2025
Update: I was contacted by customer service immediately and they offered to send another box free of charge. Wonderful customer service and my mom loved everything in the box! Definitely a top notch company who stands by their product.
My mom just received this. It seems there were only 11 or so snack bags in the box. That's not what I expected. For the price, I would have expected more. It was called a family pack. Obviously, it wasn't meant for a family. Rather disappointed.
Date of experience: February 14, 2025
Customizable Snack Box Gifts and Subscriptions
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- Jacksonville, FL
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Company Representative
Brandon S.
Support
Typically responds within 7 days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members