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Sling TVReviews 531

1.4

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Sling TV Reviews Summary

The company faces significant challenges regarding its reputation and customer service approach, as reflected in numerous customer reviews. Many users express frustration with unexpected charges, difficulties in canceling subscriptions, and inadequate support from customer service, which is often described as unhelpful and frustratingly inaccessible. Additionally, customers frequently report dissatisfaction with the service quality, including poor streaming performance and limited channel availability. While there are occasional mentions of positive experiences, the overwhelming sentiment indicates a lack of trust and reliability, prompting many customers to recommend alternative services.

This summary is generated by AI, based on text from customer reviews

service
192
value
192
shipping
55
returns
107
quality
172

We monitor reviews for authenticity

New York
1 review
2 helpful votes
Follow Linda L.
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Right now I am trying to watch MSNBC. When I click on the icon I get the PGA tournament. No idea why and no way to reach Sling. Their customer service is the worst. The app often has glitches and I don't see any course correction on their part. I am now searching for another streaming app. This might force me back to Spectrum, god forbid.

Date of experience: June 16, 2023
Pennsylvania
1 review
0 helpful votes
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So bad. Price is always increasing and the quality of service is horrendous. Every day for every program there is a delay or some other issue. I cancelled service and never looked back. The worst.

Date of experience: June 15, 2023
Pennsylvania
1 review
5 helpful votes
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I despise commercials. We all do. When my favorite show starts a commercial, I switch channels, but Sling makes you watch all the commercials before you can actually switch to the next program. They show the commercial in a smaller window and keep playing the sound even if it is 5 to 7 minutes of continuous commercials. They lock you out of progressing. I hate this and thus I now hate the products that are being force fed to me.

Date of experience: June 15, 2023
Wisconsin
1 review
2 helpful votes
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Signed up for Sling, found out No Local channels (unless I hook up an antenna - right?) Cancelled Sling after 3 hours. Still have to pay for a whole month. AGAIN - NO WAY TO SPEAK WITH A HUMAN!
How convenient for Sling - JUST SCREW CUSTOMERS AND THAT'S IT!
BUYER BEWARE - STAY AWAY FROM SLING! HOPING I CAN SAVE JUST ONE POUR SOUL FROM GETTING SCREWED, LIKE I DID... thank you

Date of experience: June 9, 2023
Virginia
1 review
1 helpful vote
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Poor customer service/unauthorized charge
June 8, 2023

I signed up for a 1 month trial of Sling TV ($20) on 4/24/23 specifically to watch the NHL playoffs. I took a screenshot of my enrollment confirmation and save my email confirmation. I needed to cancel on 5/24/23 or I would be charged $40 monthly until cancelling. I cancelled my subscription on 5/24/23, deleted the app from my TV and my phone and considered it done. I received an email confirming that my subscription was cancelled. Tonight while reviewing my credit card statement, I noted a charge of $40 on 5/25/23. I contacted Sling and was advised that I was approximately 1 hour and 22 minutes late on the cancellation and that there was nothing they could do. They do not issue refunds. Period. End of discussion. My conversation was disconnected. I was refused a discussion with management. I want others to be aware of the poor customer service of this company. I expect they are suffering financially and will go out of business in the near future due to their lack of customer service. Sharing my experience is one recourse that I have, and I will do so to the best of my ability.

Date of experience: June 8, 2023
Georgia
1 review
0 helpful votes
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Bad coverage of cricket matches, bad picture the picture did not stabilize throughout the day. Fix it! Sling TV

Date of experience: June 8, 2023
California
1 review
1 helpful vote
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It's a scam!
June 6, 2023

It's not a service, it's a scam!
When you sign up the website works perfectly. When you go to downgrade or cancel your subscription it suddenly stops working. Button press won't do anything! Only way to do that is to wait on their chat for 15-20 minutes and then chat with rude agents.
Stay away from this scam!

Date of experience: June 6, 2023
Florida
1 review
0 helpful votes
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Don't buy
June 4, 2023

Clumsy interface and sky can coverage not the real games. Avoid at all costs Hulu tv is better or YouTube. Made the mistake with the nba and nhl playoffs. Don't do the same mistake.

Date of experience: June 4, 2023
Arkansas
1 review
0 helpful votes
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I subscribed to sling in 2023 for a couple of months and decided it wasn't for me. My husband decided he wanted to try them 9 months later and set it up with his information. The next thing we saw was that both of our cards were being charged! I called and called it is so hard to get through. 3 months they charged both of our cards. Finally I got through early on a Sunday morning. These people said that I did not ask for my card information to be removed is why they still had it but could not explain why both my card and my husbands card has been charged for the same service. I was livid. After being told there was no manager available I told her I'd wait and puff one was available. I asked him what explanation and customer service would he give me for stealing my money. All this mother joker kept saying was he apologized. And no there is not one above him. I said so what services can you provide me for free since you've stolen my money. He said some robotic bs. This company is out of the Philippines! Why do these people bring their business over here to rob us. Sling you will go out of business really quickly conducting business the way you do!

Date of experience: June 4, 2023
Arizona
1 review
0 helpful votes
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I have a brain. I hate Sling TV. Don't bother to subscribe because it sucks! The only reason I subscribed to Sling TV was to watch basketball games. Just when my team played in televised playoff games, Sling crapped out! I got day after day of error messages and NO ACCESS. They let me down. They definitely don't deserve my money. Their customer service is NONEXISTANT! They can do business with uncommunicable millennials, I guess. I'm done.
They charged me five days before my month was up. :( Now when I want to cancel I won't get one penny back for their excrement, when I don't want it.

Date of experience: June 1, 2023
California
2 reviews
1 helpful vote
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I subscribed to Sling Tv for a long time. I recently decided to restart my account. Everything I saw indicated that Fox & ABC were available in my area. After signing up I could not find Fox or ABC. I have gone through the channel line up several times and they are just not there.if those channels were there, I would have been happy I returned to Sling. I feel really cheated. Obviously I canceled my account and will never even consider using Sling again. I am happier with my current, yet more expensive service.

Date of experience: May 31, 2023
Maine
1 review
0 helpful votes
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LIFE is hard,as i pd. Especially for SPORTS==== CALLED/orangand/blue. I missed SO MANY THRILLING FINISHES IN EVENTS/ Had these guys? 4,months apoxx. As stated here by paying folks /THERE ARE NO WORDS TO EXPRESS THE FUTILITY OF THIS VERY POOR QUALITY FUNCTION. IM NOT IN ERROR MODE TONIGHT BUFFY THE BUFFERER!.JUST LOOK AT RATINGS WOOF! THEN THEY EMAIL ME OFFER 10$ DISCOUNT TO REJOIN. THE BS.I PUT UP WITH.SHOULD HAVE OFFERRED 2 MOTNTHS FREE SERVICE IF THEY HAND ON THE PULSE OF THIS DEAD THING CLOSE THE CASKET/MOVE ON SLING YOU CAUSE PEOPLE ANGER/PAIN THATS NOT NEEDED.JUST BROWSING.SO GLAD I READ REVIEWS HER IN THE SITE THANKS EVERYONE FOR COMMENTS!

Date of experience: May 31, 2023
Maryland
1 review
1 helpful vote
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Sling TV is a good idea to give former cable customers a reasonable option to enjoy the most-preferred channels, but it is poorly executed, with the inability to record programs on certain channels, sports contests that exceed their time allotment cut off prematurely at the top of the hour, 5 seconds of frozen air at the top and bottom of every hour, and outages without being willing to give customers credits. Most consumers want to purchase their channels a la carte, and while Sling has gotten closer to that than cable ever did, its business model is ultimately flawed once media production companies start selling subscriptions directly. Until then, viewers shouldn't have to put up with Sling's poor execution of service.

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
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Sling is the worst service you can buy. It is expensive and it does not live up to their hype. It is always buffering and the audio never syncs with the person on the screen, it is always behind. Not to mention that there is alway an error. I hate this service and I sling is the reason why people run back to cable.

Date of experience: May 21, 2023
Indiana
1 review
1 helpful vote
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Sling reviews
May 21, 2023

After posting a bad review of Sling and I have read all the other reviews I'm scared to cancel because they still charge for another month I'm on disability and I can't afford for money to be just taken from my account nice work sling keep me hostage

Date of experience: May 21, 2023
Arizona
1 review
5 helpful votes
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Trying to watch the 2023NBA Playoffs and I've never been so frustrated in my life. First I paid $55 just to watch and buffering is what I get. I'm challenged every game. It was half time before I could even log in on one game. NEVER AGAIN. Sling is bad news. I hate it so much. Money back thank you.

Date of experience: May 21, 2023
Texas
1 review
2 helpful votes
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Software sucks
May 18, 2023

Constant unexpected errors, which I have to say, yes let's start as we mean to go on, with a lie. At this point it should say, as expected, here is todays expected, unexpected error. Or should it read unexpected, expected error? Here is yet another error, go check this code. Good luck. See you again soon with another expexted, unexpected error.
Thanks for your money by the way. And thanks for not expecting to speak with a human, after all, we don't treat you like humans, so, why should we provide you with access to one?
Have a frustrating day now wont you.
Look out very soon for some exciting new error codes and a bonus of our insane and way above inflation price rise wont you!
We identify as a fully functional and value for money entertainment provider. But in our defense, if the rest of the country can pretend to be something they are not. Why can't we?

Date of experience: May 18, 2023
Texas
1 review
0 helpful votes
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STAY AWAY FROM THIS PIECE OF S***T SERVICE!

I *******% cancelled the service but just found out I got charged for 2 extra months. Customer Service agent did not do a single attempt to try and help out, never ever ever get this service.

Date of experience: May 15, 2023
Utah
1 review
2 helpful votes
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Terrible quality for live sports. Easily the worst picture of all streaming services. To make matters worse, Sling dies not have customer service so you can't even get feedback from them.

Date of experience: May 14, 2023
Oregon
1 review
1 helpful vote
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BIG RIPOFF
May 12, 2023

If I could give ZERO star, I would! I only tried their "free" trial period for 24 hours, could not find my favorite channels, cancelled subscription, but they still charged me for the full first month! Frequent glitches with those annoying "we'll be right back" blackouts. Stay away from Sling!

Date of experience: May 12, 2023