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Skillsuccess

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New York
1 review
0 helpful votes
Follow Beth S.
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Charges you $100 even though you cancelled your subscription and says "oh sorry it's beyond the refund date", despite you pointing out that they had no right to take the money out since you cancelled AND they took it out the day you asked for a refund.
Sneaky, lying company. Avoid!

Date of experience: October 25, 2024
Washington
1 review
0 helpful votes
Follow Sarah E.
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Bait and switch - stay away from Skillsuccess
October 16, 2022

Last month (Sep 2022) I checked to see I paid $69.00 for a subscription last year and was just charged $150.00 (what they characterize in their emails as a "slight increase"). They sent me emails in May and June about this general increase, but nothing confirming my actual cost for my specific plan and the date I would be charged. When I emailed customer service today for a refund, they feigned helplessness, and then in essence replied to my follow up with "we'll take our chances when you dispute this with your credit card," which I did immediately. It's pretty rich for them to blame the price increase on "global rising costs" and then treat their customers like we are not all facing the same financial challenges and refuse to issue refunds when requests are made the same day as the charge. Stay away- a classic "bait and switch" if I've ever seen one.

Date of experience: October 16, 2022
North Carolina
17 reviews
13 helpful votes
Follow Vidya S.
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Excellent website
December 2, 2022

Great website to learn professional courses. Not writing this review in exchange for anything. Great website to sign up and well worth more than what you pay for.They have deals running, grab them before they are gone. The website is pretty easy to navigate,straightforward and easy to use. The customer support is very responsive.

Date of experience: December 1, 2022