Singers

I've successfully ordered from this company over a decade ago, so I figured I'd support a small business. I received an automated receipt for my order, but never any tracking/shipping confirmation. I was still charged, although oddly less than my original order amount, so it is unclear if some items were unavailable.

After waiting three months, the items still haven't been delivered.

I tried using their contact form twice in the last month, but never received a response, not even in my spam folders. Then I tried calling their phone number during business hours, which rang endlessly and eventually disconnected. I was hoping to reach out on Twitter (where they seem active), but they have blocked private messages.

Since the company isn't interested in customer communication, I've filed a dispute with PayPal for a refund. Avoid this company at all costs.