Simons

I have ordered from them before but never thought to leave a review. I ordered a BRAIDED SEAGRASS STOOL and not only was it delivered in 2 days by a decent courier it's beautiful. The price was affordable too.

Had issues with items being cancelled. Veronique in customer service was very helpful. More items got cancelled so I insisted in speaking to a manager. I was told a manager would call me back and I got a call from Nicollette. She was amazing and went out of her way to make good on the issues. She was very honest and apologetic too. I would recommend calling and insisting on speaking to a manager.

I have been ordering from Simons online for a few years now and have bought clothes and jewelry from them. Everything is good quality and arrives quickly. I recently ordered camisoles from them and they fit perfectly. I highly recommend them.

Even in the middle of the coronavirus crisis, Simons has an excellent service!
If you have to return something, NO problem!
That's a company that says to its employees: « the client is king »!

I recently purchased a hot-water bottle at a local pharmacy for full price but after about 2 months, it leaked and broke. So I found one at Simons online and to my surprise, it was of better quality and it came with its cover. I received it by mail and was so happy, I purchased a second one. Loved it and extremely happy with it. I always thought it was an expensive store to shop at but went to the Square One location also and was pleasantly surprised to get some nice deals. Bought some accessories and they were of better quality than Claire's and cheaper too. So, totally worth shopping here.

If you want an enjoyable, reliable and affordable online shopping experience, visit simons.ca! You won't be disappointed. It's super fast, convenient, reliable, and they'll give you your money back, no questions asked, if you are unhappy with your purchase (sizing, colour, whatever the reason...) I GIVE IT FIVE STARS!