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    Simfonec.co.uk

Corporate Values

Overview

Simfonec.co.uk has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

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How would you rate Simfonec.co.uk?
Top Critical Review

“Not a trustworthy website”

R J.
6/26/19

I ordered a hiking skirt by brand Kathmandu, to replace my favorite identical skirt that had gotten old. I was sent a completely different skirt, in a shiny pleated material that is definitely not appropriate for hiking! The skirt I received is a small size that won't fit me, with an Abercrombie & Fitch label! I'm not even sure it's a real Abercrombie & Fitch item. Since they did not send me what I ordered, they should have offered me a full refund right away, and paid for return shipping themselves if they want the item back. Instead I am stuck haggling over email to try to get my wasted money back. The representative who emailed me attempted to falsely claim that the skirt I was sent is more valuable and their bestselling item. It's not even listed on their website.

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Reviews (1)

Rating

Timeframe

Other

rj151
1 review
1 helpful vote
June 26th, 2019

I ordered a hiking skirt by brand Kathmandu, to replace my favorite identical skirt that had gotten old. I was sent a completely different skirt, in a shiny pleated material that is definitely not appropriate for hiking! The skirt I received is a small size that won't fit me, with an Abercrombie & Fitch label! I'm not even sure it's a real Abercrombie & Fitch item.

Since they did not send me what I ordered, they should have offered me a full refund right away, and paid for return shipping themselves if they want the item back. Instead I am stuck haggling over email to try to get my wasted money back. The representative who emailed me attempted to falsely claim that the skirt I was sent is more valuable and their bestselling item. It's not even listed on their website.

Q&A (0)

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

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