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How would you rate SilverSingles?
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Arizona
1 review
0 helpful votes
Follow Juanita K.
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Don't waste your money
January 28, 2023

Waste money:
My profile read:
5'9" or taller
50 mile radius
70-79
Pretty easy, right.
Over 95% of so-called matches are:
- over 100 miles and many not even in my state
- under 5'9"
- miss the age by a mile in either direction

Basically out of the 200 matches in the past 2 months less than 5% even come close. In addition, for the last month, every single match has "NO PHOTO" When I contacted customer service (what a joke) they said it was something on my end. I paid $200 for an IT person to come out and since it happens on both my PC and iPad App - he determined it was their platform. I again advised them of this and again, they said not their problem so for over a month, I continue to get new matches but not only do they NOT fit my requirements - there is no photo.

It' simple...they get to claim over 200 matches yet less than 5% actually are within the criteria I specified. Basically, it's a numbers game so they simply send you whatever and then if you want more, you have to pay for it.

They need to change their name from "Customer Service" to "It's your problem, don't bother us" YOu can never reach anyone and their answers are almost always canned and not specific. Don't have this problem with MATCH.COM I am actually going to have American Express check into this because as far as Im concerned this is fraud or at the least false advertising at my expence. 0 rating from me. This site does not deliver.

Date of experience: January 28, 2023
California
1 review
0 helpful votes
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Worse online dating site ever. Way too many fake profiles and scammers that are not caught. Demanding a full refund. Not a safe option for women. Worse experience EVER!

Thanks,
Ann Gonzales

Date of experience: October 16, 2021
New Hampshire
1 review
0 helpful votes
Follow Darlene b.
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Terrible
June 3, 2022

I joined and realized first day there were very few on this site. Tried cancelling that was a joke they said I had 3 days to cancel I joined on Friday sent message same night (they said they didn't get it) Monday was a holiday so emailed again one
Tuesday and they said I couldn't cancel it had been longer then 3 days. I told them that I had contacted on the 1st night they said they didn't get it then I told them because of the holiday I called the day after they said I was too late I went back on their sight the same 6 guys are on that are available for a connection and they all live in a different state so I would definitely not recommend this like

Date of experience: June 3, 2022
Nevada
1 review
3 helpful votes
Follow Kristee C.
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I'm writing to tell you that while using this site my messages between men were hacked. I had gotten to the point of regularly messaging one guy back and forth to the point I gave him my phone number. That message was intercepted by someone else with a phone number coming out of Atlanta. I was only talking with men in my area of Las Vegas. Posing as that man this person began texting me. The tone of the texts sounded off. So the texting didn't last.
This company refused to acknowledge that my account was hacked nor would that give me a refund. I don't feel safe using their site anymore.
The guy that I had tried to give my number too to begin with said he tried to warn me my account had been hacked through the SilverSingles messaging but I never got the messages. Then he reported that everytime He tried to contact me it kept saying my account was closed.
I only know this because a week later my account showed up again as active and he was able to message me again seeing the messages that weren't written by him.
I'm angry and upset. Please add this to your review of their site

Date of experience: May 31, 2020
Arizona
4 reviews
0 helpful votes
Follow Linda M.
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The men on this site are not friendly, will not even say hello and seem to be very shy. The site does not offer easy to access guidance or support. Possibly they do not have enough male members.

Date of experience: June 1, 2021
Maryland
1 review
7 helpful votes
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Total Scam
March 13, 2020

I am very disappointed in this site. All of the matches I received did not fit the preference I chose. The two people that reached out to me, our conversation only lasted two days. Most profiles do not have a photo and when you request one you never get a response. I tried to cancel my membership online which is not possible. I found a number online and when I called it I got some guy named Daniel telling me that their server was down and he could not log into my personal server so I had to go to the nearest grocery store or 711 so he could log into the server and then get a silversingles card from the store so he could get the authorization code from the back of the card to refund me my money. There is no such card in the store and when I told him that he said miss you were suppose to call me before you went in the store so I could log into the server and he said I know the card is not in the store I was going to tell you which card to pick. Now that was not what he said originally. Well since their server allowed them to take my money I dont understand why it wont allow them to refund it when I told him I was contacting the BBB he told me to go right ahead. Lesson learned no more dating sites for me.

Date of experience: March 13, 2020
Georgia
1 review
2 helpful votes
Follow Mark W.
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I started dabbling on the site a month or so before I signed up for a paid membership so I didn't really respond to smiles or messages at first. I wasn't sure which site to go with. After I did pay the fee (about the same cost of one or two dates), I began communicating with some ladies that seemed very special and very lovely, too. I had dates with 2 of them and the second happened to be my soulmate. We're still early in our relationship but we are head over heals for one another.

The support part of the site is unimportant to me. The result is better than I ever dreamed! I will say that I was not too happy with the robustness of the site, but I'm not going to argue. I'm too happy!

I also recognize that a lot of women did not respond to my "smiles." Were some fake, bots, or former members? I cannot say, but I know plenty of women DID respond so I have to go with that. I know some men react very negatively when a woman does not reciprocate. To all of those guys I'd just say "Move on and don't fret the girls who don't respond. It probably would not have worked out anyway. And if your reaction is nasty, that simply confirms the doubts of the chick in the first place. So please, do yourself a favor and have some class."

Date of experience: April 4, 2021
Nevada
4 reviews
44 helpful votes
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Awful... Dont do it!
September 5, 2021

Silver Singles is owned and run by a Chicago media group called Venntro, all they want is your money and that's it, Fake profiles, fake people, awful site to be on, Venntro sites ( and there are hundreds of them) will send you a message that you have a like! "REALLY", its just to get you to join so you can read the (FAKE) message!

Date of experience: September 5, 2021
Minnesota
2 reviews
0 helpful votes
Follow Laurel B.
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Not happy with SilverSingles at all. Most of my matches dId not have a photo and dId not fill out the "Interests" section. So, I was supposed to take my time to request a photo for someone who I didn't know what they were interested in? I counted one day the Matches I had with no photo... 95 Matches, 65 had no photo. It should be mandatory to have at least one photo and to fill out the Interests section... And, I couldn't specify a height range or search for what I was actually looking for, not just depend on being forwarded Matches... so, I was expected to read every profile to find out if they had what I was looking for. The fake profiles were NEVER-ENDING. Fake messages from people who had no Profile and many members with fake profiles. THIS SITE TAKES WAY TOO MUCH TIME FOR NO RESULTS. Asked for a refund because of these reasons... answer was NO.

Date of experience: April 28, 2022
Canada
1 review
1 helpful vote
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Horrible
June 15, 2020

I was told to Fu ck Off by them. They are unprofessional and disgusting to deal with. I just lost 149.00 for being sworn at.:(

If I could they wouldn't even get one star

Date of experience: June 15, 2020
New Jersey
1 review
1 helpful vote
Follow Boris V.
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This site is full of scammers. Within less than a month I was contacted by 3 of them. Sometimes it's not that easy to find this out. SilverSingles does nothing about it. When I changed my occupation in my profile, the new job title was "in review" for more than a day and I would assume they checked that there is nothing inappropriate in this box. At the same time having scammers on site and do nothing about it is Ok.
I reported the scam an provided an E-mail address of the person, that can be traced to the IP address of his or her computer, the phone number that can be traced to the person this phone belongs to and all other information I had on this matter. The answer was they don't recommend me to talk to this person any more. A very good and helpful advice. Probably they were thinking that after reporting the scam next thing I do is send the scammer my SSN and bank information. My opinion is that they just collect money and do not care about safety and security of their customers at all.

Date of experience: June 20, 2020
Australia
2 reviews
18 helpful votes
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Don't bother! MKII
March 3, 2019

I changed my mind about completing the registration (as I am entitled to do), because of the dodgy way the site is set up. There was no mention of price until I had created a profile. I tried to log into my account to delete it myself but my password was rejected. Nor did I receive an email in response to my request to reset my password, I rang the Sydney contact number and left a message. Later in the day I received a call back from a woman who would not identify herself or the company. Seems the office deals with more than one dating site. I told her I wanted to delete my profile. When I told her I could not log on again to delete my profile, I was asked numerous personal questions. The justification was that "she" (unnamed person) needed them to get into my profile. When I objected to this line of questioning by an unknown person, I told her that I had also sent an email. She replied "I receive a thousand emails every day" then hung up on me. I then received a second call where the same woman asked for my phone number then when I asked her if she would delete my profile, she said "you know I can't do that?". Then hung up again. Appalling customer service. I do not recommened this company.

Date of experience: March 3, 2019
Florida
1 review
0 helpful votes
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Waste of money
August 28, 2020

They send you algorithms who and what type you are and then send you profiles you cant/contact from 1000 miles away. Go figure in Miami beach there is nobody close... not within 100 miles. If she is a 3 or maybe a 2 you get a hit on your phone right away. MONEY NOT SPENT WELL... DON'T DO IT OR FALL FOR IT. WASTE OF MONEY AND TIME

Date of experience: August 28, 2020
Michigan
1 review
18 helpful votes
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What a scam! 1st off, they advertise a monthly rate; but if you accidentally join (which can happen!), they'll charge a full year! Then, beware, it automatically renews every year; so watch out! So how do you accidentally join? Well, if you just want to see what the bottom line is or if you can specify how long you want your membership to be for, you start in PayPal. Well, I wasn't worried. PayPal normally doesn't charge you anything until you authorize it, so you can go all the way through the process to the tax and shipping, and you still won't be charged. That's NORMALLY. With Silver Singles, once you start the PayPal process and after you've completed so very much of a personal profile that you really don't want to start over, you're stuck. You can't go back at all. You can only continue on, and then they charge you for the entire year instead of their advertised monthly amount. So you pay it all up front. Then, no matter how many times you choose your preferences, it always defaults to something else. Like I don't like guys to be shorter than me, but it just keeps going back to 5'6" as the minimum height; and it doesn't let you specify, say, I don't like bald dudes (sorry you bald dudes). So I get a whole lot of short bald dudes, etc., etc., etc. Run!

Date of experience: December 11, 2018
Missouri
2 reviews
15 helpful votes
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NO CUSTOMER SERVICE
January 21, 2020

There were very few from Kansas city and they keep sending matches from out of town.
They say you can contact customer care... no email and no phone number.
Terrible terrible
Can I give 0 stars?

Date of experience: January 21, 2020
Michigan
1 review
0 helpful votes
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Bottom line. Probably too risky now, to try online dating. Stop while you're safe. Years ago Greensingles was a good site. My perception; no online dating site is safe or secure, circa 2022.

Date of experience: December 23, 2022
Tennessee
1 review
0 helpful votes
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Horrible dating website
December 8, 2020

I joined for one month. There is really no way to see if this site is worth anything until you join. Before I joined I called customer service to ask if my preferences were really represented in their demographic. I got a really pissy customer service rep who's annoyance was barely masked beneath a thing veneer of civil condescension. Basically I was told to set my preferences in terms of distance, religion, etc. I set my preferences and expected to have someone, anyone respond. Granted I am a needle in a haystack. I am progressive living in a red state--but a fairly blue city--and am non religious. I also didn't want picks for anyone beyond 50 miles away. I've been on the site for 5 days. Nothing. Not ONE person fit my criteria. I was sent Christian men who were conservative and lived all over the place. I called again, got a much nicer customer service person who said I shouldn't be be so restrictive in my preferences. I think spiritual but not religious, set at very important, was not being too restrictive. I cancelled so it wouldn't automatically renew. I also asked for my money back. I was told I was past the grace period--what 2 days? I picked this site because it was recommended as great for senior singles. I didn't know if you were urban, educated, professional and not Christian you didn't have a snowballs chance in hell of Silver Singles finding even one person to match you with. I just threw away my money and whatever time I took to set up my profile. I feel ripped off.

Date of experience: December 8, 2020
Florida
1 review
19 helpful votes
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Head this Warning
May 31, 2019

Silversingles (Spark Networks Services GmbH) uses "tiny print" multiple times and the final charges are 5 times higher than the charges stated and are nonrefundable and are nonnegotiable. Once you provide the payment method there is no cancellation no communication and no service. When you cancel which you must do they immediately cancel and there is no response period. You must cancel your credit card or fear the auto renewal; you cannot trust Spark Networks Services GmbH Listed on the NYSE under symbol "LUV" A global company that takes far more than it gives.

Date of experience: May 31, 2019
Virginia
2 reviews
12 helpful votes
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Total Scam
April 16, 2019

I paid for a six month subscription but did not realize I had to pay the total amount upfront. I have filed a dispute with PayPal. It is a total scam... stay far, far away.

Date of experience: April 16, 2019
Virginia
1 review
0 helpful votes
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Dating site
July 12, 2022

The only response you get is from prostitute absolutely horrible this is absolutely horrible I try emailing about the amount of prostitution they do not seem to care!

Date of experience: July 12, 2022

Overview

SilverSingles has a rating of 1.1 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SilverSingles most frequently mention customer service, fake profiles and email address. SilverSingles ranks 53rd among Senior Dating sites.

service
170
value
177
shipping
28
returns
66
quality
151