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Sightly
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SightlyReviews 1

1.0
sightly.com

Sightly Reviews Summary

The company's reputation appears to be marred by significant concerns regarding its sales approach and customer service practices. Customers frequently report experiencing high-pressure sales tactics, lack of respect for their decision-making processes, and insufficient product knowledge from representatives. This has led to frustration and distrust among potential clients. While there may be positive aspects related to the company's offerings, the overwhelming sentiment suggests that improvements are needed in customer engagement and service transparency to enhance overall satisfaction and build a more reliable reputation.

This summary is generated by AI, based on text from customer reviews

New Mexico
2 reviews
18 helpful votes
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I did not sign up for this service. However, I spent an hour on the phone with the salesperson. The call started with him telling me about the service and how much money they could bring me. He asked if I was in front of a computer and I told him no, I was up on a ladder (I was) and said he never asked me if this was a convenient time for me. This "clue" went unheeded by him and he continued on with his sales pitch. I asked many specific questions about the service, how it worked, what they would do, etc... Some he could not really answer.

I eventually went in and got on the computer so he could "demonstrate" and he did not know how to do that either.

Then he went in and asked for my name, phone, email, etc..., which I gave him. Then he asked which credit card I wanted to use. I said "I have not agreed to purchase the service, so no CC number." This really got him into you need to buy now, we will get you more business, etc... I explained several times that I have a company policy not give my CC number out on the first call. I always take a couple days to do some research, consider my marketing plan, budget, and to consult with my SEO guy. This salesman started to argue with me and turned do-or-die high-pressure closing tactics.

I told him that he obviously did not respect me or my company and policies, and ended up having to hang up on him.

Later google searches show that this company has lousy business practices.

Date of experience: March 10, 2013