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Shortcuts.net Reviews Summary
The company's reputation is notably marred by significant concerns regarding product functionality and customer service. Customers frequently report that the software is unreliable and fails to meet expectations, leading to frustration and operational setbacks. Additionally, difficulties in reaching customer support exacerbate these issues, with many feeling undervalued and trapped by contractual obligations. While there are no positive aspects highlighted in the feedback, the overwhelming sentiment indicates a pressing need for the company to enhance its product quality and improve customer support responsiveness to restore trust and satisfaction among its user base.
This summary is generated by AI, based on text from customer reviews
The software is terrible and does not work properly half of the time. Their customer service is almost impossible to get a hold of. After wasting thousands of dollars and many many hours on setting the software up, and trying to fix it for 4 months and not getting what I was promised I tried ending the contract. It slowed down my business a lot since I couldn't use it and clients complained. They tried money grabbing me for their sh*tty product and old me I have to buy out the contract. HORRIBLE PEOPLE and horrible software that doest not work
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members