Shoppingnova

I bought a blouse that I saw on Pinterest. The photo looked amazing but it is nothing like it. The blouse is cheaply made and the material is awful. The sleeves and general fit were to big and I asked to return it. They asked me to send a variety of pictures before my return which I sent. Then they offered to give me a 15% refund and told me to sell it to someone else. Their return policy states a 14 day policy for refund but they do not comply. DO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE RIP OFF ARTISTS.

Buyer beware. I have a story to tell about ShoppingNova. Pictures look way, way better than merchandise is. Terrible quality fabrics, cheapest possible. Nothing like they appear. You don't get email from them, you don't get an invoice or even a packing slip inside package, so there is no info on how to return! I bought 5 items, $122, and one was supposed to be a colorful long-sleeve flowy knit wrap, but the package when it arrived, about a month later, was so small I couldn't imagine my 5 items were inside - but they were! Each was just totally poor quality. (Crap -- Flimsy/thin/see-through fabrics) So I returned the package to the only address I had -- as return address in TINY print on orig label -- a Dept 79 in South San Francisco, CA. And then nothing -- I tracked package, "refused, return to sender" but it didn't come back. With help from my own PO, I found package was at S SF PO, but their phone is disconnected and another phone number just rings with nobody answering. So I did a 'lost package search'. A guy at the S SF Post office called 4 days ago to tell me that the company vacated that building, and packages have been piling up there at the PO since BEFORE the holidays! He said "there are literally thousands of packages" and they can't sort/return them, haven't the manpower. He said they'll probably have to hire outside help to get these thousands of packages back to those who have sent them there. And IF that happens, they will do the earlier ones before the later ones... so chances of my getting the package back in the future to be able to send it to China are slim to nil. Like I said, Shoppingnova puts effort into photography for their website, but not in the manufacturing, so don't believe the pictures! Notice they offer almost nothing in description of fabric/fabric content. I've mail-ordered all my life, I'm 64, and I have never seen such awful quality. Clearly, Shoppingnova doesn't stand behind their merchandise--no paper trail, uses a bogus return address--and it's one-way only. They don't want it back -- and customers are stuck! I've learned my lesson! Take heed!