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ShapiroMDReviews 2,883

4.6
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ShapiroMD Reviews Summary

ShapiroMD has a rating of 4.6 stars from 2,883 reviews, indicating that most customers are generally satisfied with their purchases. ShapiroMD ranks 1st among Hair Loss sites.

service
3
value
2
shipping
2
quality
2

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23,857 reviews
Josephine P.
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I love your product
August 14, 2020

I love your product. It has improved my hair so much!

Date of experience: August 14, 2020
Terry D.
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Love this product!
August 14, 2020

Love this product! Will be ordering my shampoo shortly

Date of experience: August 14, 2020
Vickie T.
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My experience was easy and satisfying
August 14, 2020

My experience was easy and satisfying.

Date of experience: August 14, 2020
Samantha P.
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I like the feeling of the shampoo on my scalp
August 14, 2020

I like the feeling of the shampoo on my scalp. My hair feels drier and frizzier but that is better than falling out. I hope this is a transitional phase and I look forward to seeing how it is working at 90 days.

Date of experience: August 14, 2020
John D.
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I had an issue with payment
August 14, 2020

I had an issue with payment. Your site did not accept PayPal though never told me and so I figured this out when looking for my order. You agent was fine though unsympathetic. Also, your website doesn't give good direction on your products and best way to use.

I do like your products so thank you.

Date of experience: August 14, 2020
Carolyn T.
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Easy except I don't like those add-ons
August 14, 2020

Easy except I don't like those add-ons

Date of experience: August 14, 2020
Paige M.
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I really do like the shampoo and conditioner
August 14, 2020

I really do like the shampoo and conditioner. My hair feels and appears healthier and fuller just from shampooing. The conditioner doesn't feel slick during application, rinses easily and leaves my hair easy to manage. I could tell the volume increase with the first washing. I use the Leave in Foam daily. I probably use too much of this particular product. I have four very thin sections (crown front, middle of head and both sides front). I put a "pump" in each area, therefore, I am sure to run out of this product before its suggested time. I haven't noticed any new hair growth, but I really haven't looked closely. Due to my areas of thin hair, I usually wear a scarf and "extra hair". In so doing, I don't blow dry, hot iron or roll my hair. The damage I do is keeping it in a pony tail (shoulder length hair) and pin the extra hair as needed.
I did not order the 5% Minoxidil in my first order as I wasn't sure what I was getting into. I will include the Minoxidil in my next order.
I intend to determine the current purchase agreement status. I have questions:
Is it an auto ship setup? May I adjust the products to add the Minoxidil and additional Leave in Foam to the existing order.
I want the best product deal, but I don't want to fill up with products waiting to be used. I have the feeling that Shapiro MD cares about our hair as well as making a profit. I expect that customer service will exhibit there concern about their customers/clients AND their products.
Did I mention that I color my hair TOO?:)
(Janice)Paige Meek

Date of experience: August 14, 2020
Mabel h.
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Not clear what you are getting
August 14, 2020

Not clear what you are getting
Then asked to buy more foam when not needed

Date of experience: August 14, 2020
Mary L.
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Look I did not order a recurring order
August 14, 2020

Look I did not order a recurring order. I just want to try your product if I like it i will order more.
Please cancel any recurring orders. I tried to do this on your website but couldn't figure out how to change it. According to my account I was scheduled for another order. I haven't even tried what I have yet!

Date of experience: August 14, 2020
Carole B.
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I tried to immediately cancel the order due to misunderstanding in the price. It wouldn't let me

Date of experience: August 14, 2020
Dissatisfied C.
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When I first ordered your product, I did so thinking you would charge a far lesser amount based on your advertising hype which I obviously misread. I also had no idea when I ordered once from your company that I would be enrolled as a subscriber, and that as a Canadian the extra charges would be so significant.

Date of experience: August 14, 2020
Judith W.
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Excellent
August 14, 2020

Excellent. Clear, simple, and no need to have to read on and on to place order.
However, I would like to return one item, and I haven't had time to contact you yet. It's the Minoxidil Solution. Warning says not to use with my specific health circumstances.
I'll do my best to find the instructions and follow them.

Date of experience: August 14, 2020
Theresa S.
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The products took awhile to get to me
August 14, 2020

The products took awhile to get to me. When I tried to call it was impossible I also sent an email and got no answer back. Now I have used the shampoo and conditioner and style gel and it gave me a itchy scalp and frizzy hair I wish to return all products. How can is do this

Date of experience: August 14, 2020
Cristina I.
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The product still under test on my hair and I'd like to give it 3 months.
My hair has been thinking out as 58 years old and I'm having a high hope for better recovery on my hair.

Date of experience: August 14, 2020
Diane D.
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Thank you for your research!
August 14, 2020

Thank you for your research! Received products and wanted to be sure I was using correcty and had a terrific on line chat... so will get back to you if 4 months to comment if you would like.

Date of experience: August 14, 2020
Diane D.
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When received order did on line chat with customer service. Marilyn was wonderful. Will follow suggestons and keep fingers crossed in 4 to 6 months will see more thickeing - my issue not baldness but just thinner hair growth - age 72, woman

Date of experience: August 14, 2020
Anne H.
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I was charged for a 2nd shipment before my 1st shipment arrived. I wanted to at least try the product before to make sure it is something that will work with my specific hair loss issues before signing up for recurring orders. I called customer service and was on hold for an extremely long time before it gave me the option to put in a # for a call back. I finally spoke with an extremely kind and helpful rep. She listened to my concerns and offered to reduce my 2nd order by 50%. She was very helpful in explaining how to use the product. I just received my order yesterday (8/13) a day ahead of scheduled delivery. I've not used the product yet. But I must tell you that your customer service rep (sorry I did not get her name) that I spoke with was AMAZING! Thank You

Date of experience: August 14, 2020
JS T.
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My experience was smooth
August 14, 2020

My experience was smooth. Thank you!

Date of experience: August 14, 2020
tina b.
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Shopping and purchasing took less than 2 minutes
August 14, 2020

Shopping and purchasing took less than 2 minutes. Thank you for the speediness of your on line purchasing.

Date of experience: August 14, 2020
Living i.
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I ordered in July and received within reasonable time. I've started using the shampoo and conditioner. It's only been four washings and I like the way my hair styles after each. I'm looking forward to fuller head of hair soon.

Date of experience: August 14, 2020